The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.70

4.7 Rating 9,197 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,197 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

The Bike Insurer 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

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“To be honest top notch I broke down right after getting my bike about 3 hours away from home and the first day on the insurance and their recovery team was right on it and got my bike home in a few hours”

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Posted 10 months ago

Hope the bike is on the mend and glad to hear the service you got from one of the insurers we work with was top notch!

Posted 10 months ago

“The only reason I gave it a 1 was because a nought or preferably the facility for a minus figure was not available. You clearly haven't received or have igbnored my earlier review.”

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Posted 10 months ago

Hi Graham. We can't see a review from any other "Graham's" this year, so I don't think we've received it. We'll be happy to look into your feedback if you want to send it to us by email. We've sent you the contact details separately, or you can get them from the "contact us" section of our website.

Posted 10 months ago

“Very good and cheap tankyou so much”

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Posted 10 months ago

Nice one, thanks for taking the time to review Mohamed!

Posted 10 months ago

“It has given me the cheepest price I could find”

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Posted 10 months ago

Great to hear, thanks Cameron!

Posted 10 months ago

“I was recommended to you by a friend 7 years ago and the quotes have always been reasonable”

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Posted 10 months ago

7 years! Wow, thanks for the repeat business Clive and safe riding.

Posted 10 months ago

“Excellent service easy to use no fuss no gimmicks insurance Well pleased Thank you”

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Posted 10 months ago

Thank you Keith. Safe riding.

Posted 10 months ago

“Got to say all the people I came into contact with were brilliant explained everything about my policy cost of everything and other extras that I could add to the policy if I wanted with no pressure to buy all in al a great experience”

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Posted 10 months ago

That all sounds pretty good Brent. Thanks for taking the time to review, and safe riding.

Posted 10 months ago

“Recently changed insurance to which bike sure gave a competitive quote. I decided to go ahead 3 weeks before my renewal which gave me peace of mind, however I mistakingley put 5 years riding experience instead of 4 years and they charged me £35 to amend what I thought was a basic change. This then made bike sure more expensive overall for such a primitive error. I did mention due to this and the way it seemed that I wouldn't be renewing but the lady seemed unphased and put the phone down.”

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Posted 10 months ago

“Very good as saved money over competitors prices.”

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Posted 10 months ago

Nice one Mark, that's why it's always worth getting a quote to see what's available. Safe travels on the bike.

Posted 10 months ago

“Great service fast and easy”

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Posted 11 months ago

Thank you James, appreciate you taking the time to say so.

Posted 11 months ago

“Bought policy on go compare site paid it up front, now I was already insured with a previous bike same circumstances....Amazing I then received an email a week later regarding my new bike policy informing me to contact the Bike sure ASAP as they needed more information...Contacted Bike sure who transferred me to another department to then have a difficult conversation regarding my bike overnight parking, yes the alleged underwriters wanted £150 to proceed with my already paid in full policy.....Incredible my other motorcycle was insured with same address details with no issues if I wanted to reinsure it...Refused to pay addition£150 and they pursued me to park in my shed for £40 more...Dreadful won't be doing business next policy renewal with Bike sure...”

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Posted 11 months ago

“Great price has everywhere esle was chargering me double brilliant service”

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Posted 11 months ago

Glad to hear it John. Safe riding.

Posted 11 months ago

“Quote was way cheaper than Compare the Market,”

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Posted 11 months ago

We couldn't possibly comment Paul ;-)

Posted 11 months ago

“The bike insurer website is really helpful to find right motorbike insurance comparing with all other insurance companies. If you try then realise”

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Posted 11 months ago

That's nice of you to say Md, Thank you!

Posted 11 months ago

“The call handlers were VERY helpful and went to great lengths to listen and find me the specialist cover I needed ..they actually cared..rare these days Excellent”

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Posted 11 months ago

Indeed John. Listening is a bit of a lost art, but not in this case it seems. We'll pass the positive feedback on. Thanks for taking the time.

Posted 11 months ago

“Nice and easy”

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Posted 11 months ago

“Great price very easy to sort out”

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Posted 11 months ago

That's what we like to hear Paul. Less time on sorting insurance, more time in the saddle. Ride safe and thanks for the review.

Posted 11 months ago

“Listening to the customer is a quality that is oftern missed, in this case your team failed to listen and then reply.”

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Posted 11 months ago

“bloody handy”

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Posted 11 months ago

Thank you!

Posted 11 months ago

“Poor effort to help an existing customer...lack of knowledge”

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Posted 11 months ago

Hello Anonymous. Sorry to hear you're not happy. Our price comparison service is online, so could you provide more details about the lack of knowledge displayed? If you would like to respond privately, please contact us at customer.services@vastvisibility.co.uk.

Posted 11 months ago

The Bike Insurer is rated 4.7 based on 9,197 reviews