The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.70

4.7 Rating 9,133 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,133 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

The Bike Insurer 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

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“Poor system. Details can't be changed easily? Driving date passed? Couldn't change at all before purchasing. Not a sinple process.. Had no option other than to pay. For the insurance then ring up and change. Costing more... What else is the issue. They are now tracking every search you even put in. Then the insurer questions you about your searches... which interrogation doesn't start a relationship very well.... if I want to ride my bike to work or not depends on the price... so if it's reasonable il insure to ride to work. If not. It will be used as a toy. I pay to insure my vehicle. That is your job Not to interigate.”

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Posted 3 weeks ago

“Provided what I wanted at a price that was reasonable”

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Posted 3 weeks ago

“Your a good company to go with can I add my new bike onto my policy and I try find the phone number to ring you”

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Posted 3 weeks ago

“Great service”

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Posted 3 weeks ago

“It was an easy to follow system with the payment options that I needed”

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Posted 3 weeks ago

“Very helpful with my classic bike insurance did what no other insurer could do”

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Posted 3 weeks ago

“It's a pity as a biker I can't insure car and bike together to keep costs down . After all we can't drive them at the same on the road. Thanks”

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Posted 1 month ago

You’re not alone thinking that Richard, but it’s not really caught on. Probably because the bike market is so small and insurers focus where most consumers are, cars, home, life etc. That and assessing the combined risk and pricing it attractively must be difficult for underwriters. Thanks for taking the time to review our service and ride safe.

Posted 1 month ago

“After taking out insurance on a new scooter from the day it was delivered, I 'phoned to say it wouldn't fit in my locked shed as I'd hoped, so would be kept in a back garden. Understandably, this raised the premium, so I paid the extra. A week later I 'phoned to find out why I hadn't received my documents, and was told the original insurer would not insure the scooter in a back garden. So I was offered a new insurer, whose premium was significantly higher. I expected to pay just the extra amount as the policy was still in the process of being set up and no documents had been received - but I was also charged a cancellation fee of £65. So the total I paid in the end was 3 times the original quote.”

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Posted 1 month ago

“Great service and friendly , knowledgeable staff when contacted.”

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Posted 1 month ago

Thanks Robert, they will be pleased with your positive feedback. Best wishes.

Posted 1 month ago

“Very low quality and not good insurance company.”

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Posted 1 month ago

We're sorry to hear that Divyesh. We'd really appreciate you telling us what we did wrong so we can improve. Please send us details of your concerns and we'll look into it as soon as possible. Our 'contact us' details are on our website, or you can get in touch with us through Facebook or Instagram, or send us your feedback privately through reviews.io. Many thanks.

Posted 1 month ago

“Simple to use”

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Posted 2 months ago

Thanks for the review, we appreciate it. Safe riding on the bike.

Posted 1 month ago

“Good service”

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Posted 2 months ago

Many thanks for the review. Safe riding.

Posted 1 month ago

“Got the quote through Topcashback. Good price especially with cashbank. HOWEVER, Bike Insurer is denying that I got a policy from them for my cashback despite having the written policy etc. Topcashback having to chase them!!!!!!!”

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Posted 2 months ago

Hi Steven, thanks for the review. We'll get in touch with you and see if we can't get this resolved.

Posted 2 months ago

“Nice one I like it so much and very professional very helpful”

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Posted 2 months ago

Thank you Zakaria, we appreciate your feedback!

Posted 2 months ago

“Easy to navigate and very helpful, saved me hours or searching for both my bikes and saved me a few quid along the way too 👍 Thank you”

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Posted 2 months ago

You're welcome Tobias, and thank you for taking the time to review.

Posted 2 months ago

“It was so easy to do my insurance fast active service very pleased”

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Posted 2 months ago

Thanks for the review Lorraine. Happy travels on the bike!

Posted 2 months ago

“To be honest top notch I broke down right after getting my bike about 3 hours away from home and the first day on the insurance and their recovery team was right on it and got my bike home in a few hours”

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Posted 2 months ago

Hope the bike is on the mend and glad to hear the service you got from one of the insurers we work with was top notch!

Posted 2 months ago

“The only reason I gave it a 1 was because a nought or preferably the facility for a minus figure was not available. You clearly haven't received or have igbnored my earlier review.”

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Posted 2 months ago

Hi Graham. We can't see a review from any other "Graham's" this year, so I don't think we've received it. We'll be happy to look into your feedback if you want to send it to us by email. We've sent you the contact details separately, or you can get them from the "contact us" section of our website.

Posted 2 months ago

“Very good and cheap tankyou so much”

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Posted 2 months ago

Nice one, thanks for taking the time to review Mohamed!

Posted 2 months ago

“It has given me the cheepest price I could find”

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Posted 2 months ago

Great to hear, thanks Cameron!

Posted 2 months ago

The Bike Insurer is rated 4.7 based on 9,133 reviews