The Appliance Depot Reviews

Name: The Appliance Depot
Address: The Appliance Depot, Units 5&6, 3 Chartwell Drive, Wigston, Leicestershire
Rating: 4.60

4.6 Rating 1,509 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,509 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01162 789 741

Location:

The Appliance Depot, Units 5&6,
3 Chartwell Drive,
Wigston
Leicestershire
LE18 2FL

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really impressed, thank you Shannon, polite, caring, courteous, professional. This was very easy. I went with your company because there was a quick response, unlike another company I emailed 3 times asking questions, they didn’t reply! Their loss!”

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Posted 6 years ago

“Many companies receive good reviews when things go well. When things don’t go well, especially when it is due to circumstances beyond reasonable control, The Appliance Depot step up to the plate. Extremely reliable, well intentioned and efficient. Highly recommended !and trustworthy.”

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Posted 7 years ago

“Excellent, speedy service. Thank you.”

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Posted 7 years ago

“Washing machine was a bargain, saved about £70 for minor damage that was barely visible ,and less than that described. 2 minor issues, the inlet pipe didn't arrive and I couldn't wait for it to be sent- it would have arrived the following day. I asked for a very small refund to cover parking and cost of buying an inlet pipe so that I could use the machine the day it arrived- this was given without any hassle. Delivery worked well but only because I was in. I was advised I would get a phonecall an hour beforehand which meant I could go to work and get back in time for delivery. I didn't receive a call and the delivery man had no reference to one on his delivery sheet. The website mentions a £50 fee if an item has to be delivered a second time. It may be worth clarifying if you would incur a charge if the same happens again. It was quick and easy to contact customer service and they were very helpful.”

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Posted 7 years ago

“Many thanks for the delivery of De Dietrich oven, class item. Your driver was most friendly and helpful, a real g P.S. The place to come for quality products at great prices.”

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Posted 7 years ago

“Aakash in the warehouse was tremendous , a great help , and a no rush approach to selling 4 items for our new kitchen. thanks”

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Posted 7 years ago

“great service. cheap products, saved a fortune”

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Posted 7 years ago

“Great products, very competitively priced. Excellent customer service.”

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Posted 7 years ago

“Excellent communication and very helpful. Very pleased with my purchase-exactly as described if not better. Good price and fast friendly delivery. Will use again”

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Posted 7 years ago

“I found your member of staff kind, considerate and helpful. Thank you.David Van”

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Posted 7 years ago

“Smeg fridge freezer, even better than described. Damaged plastic door shelf replaced in days,no fuss. Delivery was efficient, on time and by very helpful guy. This was our first purchase from The Appliance Depot, sure it won't be the last. Thanks. J and J Monmouth.”

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Posted 7 years ago

“I have shopped at the appliance depot many times over the last few years and have always found quality produces at very good prices”

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Posted 7 years ago

“THE STORE WAS GOOD! BUT THE DELIVERY DRIVER WAS SUPERB AFTER OVER 50 YEARS IN RETAIL I RATE YOUR DRIVER AS AN ASSET TO YOUR COMPANY”

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Posted 7 years ago

“brilliant service cant fault anything”

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Posted 7 years ago

“A massive thank you to Andy, he is an excellent member of your staff. From his arrival to his departure the most understanding person. He assessed the way to getting the SMEG fridge freezer into my property and with his calmness and positivity he managed to get the fridge into the correct area and even cleared away all the packaging. I can’t thank him enough, definitely a big asset to your company. A big THANK YOU Andy. Best wishes Christine Zeraati”

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Posted 7 years ago

“Washing machine just delivered, Andy couldn't have been more helpful or polite, great to see someone who enjoys his job; a credit to the company.”

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Posted 7 years ago

“simply the BEST!!!!! from my very first contact to the delivery of my purchase every thing was first class, including the Delivery driver!!!!!v on time polite and very help full, my compliments and thanks and I spent 30 Years in the retail trade trying to achieve the level of customer service YOU PROVIDE . Thank you they should be 5 GOLD STARS !!!!! Edd Sutton-jones .”

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Posted 7 years ago

“Great price, item as described and the delivery guy needs a gold medal. Already looking for my next bargain.”

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Posted 7 years ago

“Excellent customer service! Based in central Scotland, so unable to view the item before buying, it was a bit of a risk ordering a fairly expensive induction hob from The Appliance Depot. But with a potential saving of several hundred pounds, it was worth taking the chance. I have to say the experience has been excellent with a level of customer service far above what we expected. The hob itself is in perfect condition. Although described as having 'surface scratches', I've yet to find any. Communication has been great. From the initial call querying the ordering process, to the delivery arrangements and email updates. And when we discovered a couple of minor parts missing, they were immediately ordered directly from Neff and couriered to us, without question. Overall The Appliance Depot is Highly recommended and we will definitely be ordering from them again!”

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Posted 7 years ago

“Absolutely delighted with the Smeg sink which arrived today, extremely well packaged. Will definitely be checking your website again when I'm next looking for appliances. Sincere thanks to Steph and all concerned.”

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Posted 7 years ago

The Appliance Depot is rated 4.6 based on 1,509 reviews