The Appliance Depot Reviews

Name: The Appliance Depot
Address: The Appliance Depot, Units 5&6, 3 Chartwell Drive, Wigston, Leicestershire
Rating: 4.60

4.6 Rating 1,509 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,509 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01162 789 741

Location:

The Appliance Depot, Units 5&6,
3 Chartwell Drive,
Wigston
Leicestershire
LE18 2FL

Write Your review

Tell us how The Appliance Depot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jess or Jessie who is fairly new there couldn’t have been more helpful,considerate or cheerful.Nothing was too much trouble to explain to me.I don’t think I would have ordered the oven otherwise. The other staff were good as well.”

Helpful Report

Posted 6 years ago

“Been searching for this product. Couldn’t believe the price. I saved hundreds of pounds . Called the help line to answer my questions . Really helpful, really fast delivery and the product is perfect . Just got to fit it now - eek”

Helpful Report

Posted 6 years ago

“Very professional and prompt service from the customer service team in response to an issue incurred during the ordering process. Will order from The Appliance Depot again in the future.”

Helpful Report

Posted 6 years ago

“Absolutely and without doubt the friendliest service from order to delivery. Excellent customer service from those in the telephone and dispatch department - human beings who genuinely care ! How refreshing to write that these days. Excellent delivery driver - well done Joe! every contact with this company has been outstanding and personable - such a change from the large behemoth companies who claim to be the best.”

Helpful Report

Posted 6 years ago

“The staff were very friendly and helpful over the phone explained to this technophobe what to do simpky”

Helpful Report

Posted 6 years ago

“All my appliance come from your company great people And great services”

Helpful Report

Posted 6 years ago

“I have had my cooker for over a year. If you lean across to the back you can turn the burners on accidentally. The large ring is too near the front and I have to be careful not to burn myself. The grill only works with the door shut and if you open it for too long the heat shuts down. For the price it is an awkward cooker to use. Worst I‘Ve ever used. Would never buy another.”

Helpful Report

Posted 6 years ago

“Really friendly and helpful customer service. We ordered two sinks and they are perfect for what we need. Thank you.”

Helpful Report

Posted 6 years ago

“Great products, customer service and speedy delivery. Highly recommend”

Helpful Report

Posted 6 years ago

“Used item, bits broken and some actually missing. I wasn’t made aware of this being in a used condition. The unit has scratches which show this has been installed previously. I have reported back with pictures and had no contact. I have chased up again and still no contact from this company. Very poor service.”

Helpful Report

Posted 6 years ago

“A huge thank-you to all of you at Appliance Depot, for making replacing our cooker so easy. From sorting out the order and delivery, to the driver who cheerfully got the oven into our kitchen, stairs and all, there's literally nothing you could have done to improve. You even saved us some money by being cheaper than the folks we originally ordered with (who let us down)!”

Helpful Report

Posted 6 years ago

“Great prices, great appliances & excellent responsive Customer service. Will definitely recommend & will return as a very happy customer!”

Helpful Report

Posted 6 years ago

“please can tony gillet have a big pat on the back for the way he helped me. i am sure that i am not the only one to say a big thank you , what an asset he is to the company many thanks d richardson”

Helpful Report

Posted 6 years ago

“the dishwasher is very quiet and washes very well. delivery was on time and the driver was fantastic. i went on the internet to find a user handbook but the smeg site was having problems - no downloads for the dishwasher. i called the help line at the appliance depot and explained "no problems " and within 30mns the book was on my computer ready for me .from ordering to delivery and customer service this is what i call FANTASTIC SERVICE thank you all so much d richardson”

Helpful Report

Posted 6 years ago

“Quick delivery very Happy with purchase Good price would order from them again :)”

Helpful Report

Posted 6 years ago

“We were very pleased with the washing machine we ordered.A great price. Laura a very pleasant lady phoned with the delivery date . Washing machine delivered on that day. The delivery man was very helpful. Would definitely recommend The Appliance Depot.”

Helpful Report

Posted 6 years ago

“Great company to deal with. Very well packaged item delivered promptly and with plenty of customer relations covering every step”

Helpful Report

Posted 6 years ago

“Brilliant from start to finish, particularly the finish. Helpful people on the phones who took my order and discussed my delivery concerns (we have 47 steps to our front door). Then when the delivery man turned up (on time) he didn't bat an eyelid at the steps (unlike delivery guys from different company previous week who refused to get the cooker out the van to attempt a single step). Delivery man and husband got it up the steps, he was totally helpful and friendly. Couldn't rate him highly enough!”

Helpful Report

Posted 6 years ago

“We had a great, no nonsense and hassle free service. Thanks”

Helpful Report

Posted 6 years ago

“Very helpful lady on the phone that helped me with my order, cooker arrived on time and extremely well packed, delivery person very helpful. All in all a very pleasant experience and would recommend to all. Thank you all very much.”

The Appliance Depot 5 star review on 29th June 2020

Helpful Report

Posted 6 years ago

The Appliance Depot is rated 4.6 based on 1,509 reviews