The Appliance Depot Reviews

Name: The Appliance Depot
Address: The Appliance Depot, Units 5&6, 3 Chartwell Drive, Wigston, Leicestershire
Rating: 4.60

4.6 Rating 1,435 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,435 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

The Appliance Depot, Units 5&6,
3 Chartwell Drive,
Wigston
Leicestershire
LE18 2FL

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have replaced our old washing machine with a Siemens iSensoric . A great price and excellent customer service and delivery . Would definitely recommend the company to anyone looking for household appliances .”

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Posted 2 years ago

“Anna was incredibly friendly, helpful and patient. Excellent service and so straight forward to swop a purchase with her help as she went above and beyond to compare the two items for me. Thank you.”

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Posted 2 years ago

“Ordered a range cooker and was delivered when they said great communication and wouldn't hesitate to recommend this company to others. Great service”

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Posted 2 years ago

“Neff Larder fridge was delivered on time, Great service, courteous and polite staff. Excellent overall experience.”

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Posted 2 years ago

“I have purchased items from the appliance depot 3 times and can say they never let me down will be ordering in the future also thank you”

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Posted 2 years ago

“From first contact to delivery when promised.. 5* service. Laura in the end of a phone at their office couldn’t have been more helpful if I’d promised her a sack of used £50 notes. Well done.. would recommend 110%!”

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Posted 2 years ago

“Excellent price and efficient delivery within two days. Product in excellent condition despite the £200 discount.”

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Posted 2 years ago

“I had a broken plastic veg tray which when I contacted the Depot was replaced promptly with no problems. Very pleased with the response. Now fitted and happy.”

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Posted 2 years ago

“1st class all round. Staff, goods and value for money”

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Posted 2 years ago

“First time I have ordered from the appliance depot and although my product isn't due yet I had spoken to two different female members of staff who were extremely helpful pleasant and knowledgeable. Product was a good price too!”

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Posted 2 years ago

“Great service , item was in perfect condition”

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Posted 2 years ago

“Excellent service, got a really good saving on the stove we wanted. Prompt delivery. Everyone very helpful.”

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Posted 2 years ago

“Very helpful. We saw the slightly damaged dishwasher online but they allowed us to call in and view it prior to buying.”

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Posted 3 years ago

“I bought a washer/dryer for my new home but with quite a few delays to the home, Anna from the appliance Depot was incredibly friendly and helpful in figuring out a delivery date (multiple times!) that would suit me. I’m looking forward to receiving my washer/dryer soon! Thank you Anna and team!”

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Posted 3 years ago

“Excellent service, product as promised. Phoned to provide delivery details and delivery company excellent.”

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Posted 3 years ago

“Service was brilliant and delivery was spot on”

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Posted 3 years ago

“Great communication showed consideration. Delivery was spot on and the driver was very helpful, polite and considerate. I have bought most of my appliances from Appliance Depot in recent years and never a problem. Wouldn't hesitate to recommend, I have already several times”

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Posted 3 years ago

“Excellent service after missing a piece of the oven. Missing piece sent out on next day delivery. Well done Anna”

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Posted 3 years ago

“I have used this company on numerous occasions and they don’t only have a wide range of products, but you get value for money.”

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Posted 3 years ago

“Good service, fast delivery and excellent product. Delivery a bit pricey but delivered as arranged on time.”

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Posted 3 years ago

The Appliance Depot is rated 4.6 based on 1,435 reviews