The Appliance Depot Reviews

Name: The Appliance Depot
Address: The Appliance Depot, Units 5&6, 3 Chartwell Drive, Wigston, Leicestershire
Rating: 4.60

4.6 Rating 1,478 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,478 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01162 789 741

Location:

The Appliance Depot, Units 5&6,
3 Chartwell Drive,
Wigston
Leicestershire
LE18 2FL

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed order which arrived swiftly and professionally. Great communication to book the delivery and again from the driver half an hour before arrival. Decided I wasnt entirely happy with my purchase, so a return and refund was agreed, again very understanding and pleasant swift transaction. Will be a returning customer as soon as I find something else to purchase! Thank you again, very nice team and good for this modern world to still have real people to talk to :-)”

Helpful Report

Posted 3 years ago

“Cooker advertised as having rotisserie when it didn’t. Advised to take up directly with Smeg. No further replies to correspondence to resolve.”

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Posted 3 years ago

“Helpful, friendly staff, great delivery. Price was good considering fridge freezer was going in between cupboards, small mark on side did not affect”

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Posted 3 years ago

“Received delivery of my new sink yesterday and was impressed by the efficiency shown by Simon, who checked the sink for any damage before asking me to sign the delivery slip. A very polite and pleasant person. Thank you.”

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Posted 3 years ago

“Really easy website to use, great prices and fantastic delivery service. Will definitely use them again”

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Posted 3 years ago

“We have bought before from this company, and would not hesitate to recommend them . You are kept informed throughout . Phone calls are answered promptly,and the delivery drivers are always helpful.”

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Posted 3 years ago

“We were really pleased to be able to buy an expensive dishwasher for several hundred pounds less, due to minor damage that wouldn't be seen, and still have a 2 year warranty. The delivery process was also very smooth. Thank you!”

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Posted 3 years ago

“When a problem arose Steve was very helpful and got the correct instructions emailed over very quickly , problem solved 😀”

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Posted 3 years ago

“Excellent service both friendly and efficient. Delivered promptly and driver friendly and helpful.”

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Posted 3 years ago

“A washing machine that arrived damaged was replaced a week later and the new one works perfectly.communication was good regarding delivery time the return and replacement went smoothly .l would buy again from this company.”

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Posted 3 years ago

“Very friendly and helpful response from Anna to our initial enquiry and then throughout the order process. It is great that we can defer delivery for 4 weeks as this helps us avoid the appliance being in storage here too far ahead of our kitchen installation. We are looking forward to receiving the appliance later this month.”

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Posted 3 years ago

“great price. Fantastic communication and service. Accurate description so no nasty surprises. Would definitely buy from The Appliance Depot again. Well done all concerned from first approach to delivery.”

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Posted 3 years ago

“Laura called me after I had placed the order to confirm what day the freezer would arrive, promised me a call from the driver 30 minutes before the delivery. Sure enough he call me, he arrived in good time, he even helped me take the old appliance out and put the new one in its place. The company is the epitome of GREAT customer services, why can't other businesses follow this simple model and just do what they say they are going to do?”

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Posted 3 years ago

“Collected item and once returned home found the item to be damaged. Phoned appliance depot and they arranged a collection and replacement for 2 days later. Replacement was perfect. Thanks for sorting out so quickly.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Excellent customer service. Treated as a person not just a number. Good price with the option of 0% finance, made it a no brained decision to buy from these guys.”

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Posted 3 years ago

“Waste of time trying to get a few pounds cheaper. I received the dishwasher as if someone had thrown it off the lorry. After sending photos immediately after delivery, the refund was refused until the damaged goods were taken back to the warehouse (I had to wait about a week for the return), which delayed the purchase of a new dishwasher this time new from the store.”

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Posted 3 years ago

“With regards to the Customer Serive it was great, we place an order, they followed up withnus for delivery and the item arrived with no issues,”

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Posted 3 years ago

“The washing machine I ordered arrived with a broken door have to wait a week for replacement so can’t comment on service until I get the new one”

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Posted 3 years ago

“Anna the lady who took my order was more than just a help from order to delivery on the day with time etc . Then the delivery man was so much help and polite . Can i say a big thank you to the team there , your now on my go to buy all my appliance from place , no mess no fuss . Thanks again karen”

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Posted 3 years ago

The Appliance Depot is rated 4.6 based on 1,478 reviews