The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.60

4.6 Rating 1,404 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,404 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rubbish customer relations nasty attitude”

Helpful Report

Posted 9 years ago

Very sorry to hear you were disappointed with your enquiry, we take these reviews seriously and always strive to help as best as we can.

Posted 8 years ago

“Awful To cut a very long story short. Paid for a cooker December 2013. The wrong item delivered (undisputed) in February 14, Only because I paid with a credit card and got MasterCard involved got a refund March 15”

Helpful Report

Posted 10 years ago

We acknowledged delivery of wrong cooker when notified by customer however this was 6 months after he received it and the item had been used during this time. The conclusion was we gave a full refund to the customer for an item that had heavy use and was not like new anymore, cost us a fortune, normally issues are hilighted by the customer with a couple of weeks which would have meant a swift return of product and immediate refund.

Posted 8 years ago

The Appliance Depot is rated 4.6 based on 1,404 reviews