The Appliance Depot Reviews

Name: The Appliance Depot
Address: The Appliance Depot, Units 5&6, 3 Chartwell Drive, Wigston, Leicestershire
Rating: 4.60

4.6 Rating 1,509 Reviews

90 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,509 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01162 789 741

Location:

The Appliance Depot, Units 5&6,
3 Chartwell Drive,
Wigston
Leicestershire
LE18 2FL

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The Appliance Depot 5 star review on 19th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Helpful Report

Posted 4 years ago

“BEWARE of FALSE ADVERTISING! Purchased a floor model SMEG refrigerator from Appliance Depot. I was aware the item would have 3-4 scratches at the time of purchase. The fridge is completely and utterly FILLED with scratches all over the entire appliance. In addition to a major dent along the top. Not to mention the item is totally filthy to the point that the filth won't come out. Certainly not worth the ~30% discount I received for buying an "ex-display" model. I would expect better from something that is priced at 70% off. I wish I had bought it full price from a reliable retail store. Lesson learned, but hopefully others can avoid! The only positive encounter I had with this company was the nice delivery driver who delivered the item at 5:55am.”

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Posted 4 years ago

“Super value product "lightly used" but looked like new. Great service in arranging delivery, confirming time and helping move into property. Delivery agent was friendly, informative and very helpful.”

The Appliance Depot 5 star review on 27th June 2022

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Posted 4 years ago

“Very professional , excellent service . Very trust worthy .”

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Posted 4 years ago

“Great customer service and delivered as arranged. Thank you so much Jess, your return communications were prompt and spot on!”

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Posted 4 years ago

“Great customer service and delivered as arranged. Thank you so much Jess, your return communications were prompt and spot on!”

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Posted 4 years ago

“Great price. Good communication. Delivered when they said they would. Slight problem upon delivery but sorted straight away. The driver was brilliant.”

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Posted 4 years ago

“Fantastic service - went into the showroom office and Anna was super-helpful finding an oven for me. The guys at the warehouse were also very helpful. Would thoroughly recommend”

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Posted 4 years ago

“I am totally amazed with the brilliant customer service from all the staff at The Appliance Depot. They have been quick to answer my queries and make deliveries. I have been so impressed with their hands on customer care...a rarity these days! I had a fault with an appliance and they worked quickly and tirelessly to help me. I will be buying from this company again in the future and can wholeheartedly recommend them . Thank you to all the staff.”

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Posted 4 years ago

“Absolutely by far the best service I’ve received by along shot, from ordering to delivery found all members of staff polite and professional. Just show’s you pre computerised methods of actually be able to talk to someone Still work”

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Posted 4 years ago

“Quick easy and supper efficient, the purchase was great value, the follow up call for delivery was awesome, I was not left waiting as to when it would arrive. The whole experience was really stress free!”

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Posted 4 years ago

“Quality product at fair price. Good and efficient service and great Comms.”

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Posted 4 years ago

“Very helpful sales staff, plus delivered to my car by friendly warehouse person.”

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Posted 4 years ago

“Recently purchased new washing machine. The model delivered was the wrong colour (a mix-up on the website)but an alternative in the correct colour was supplied the same day. Very good service from delivery driver too.”

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Posted 4 years ago

“Great quality product quick delivery well packaged would highly recommend was kept informed Anna was great to talk to It’s fantastic colour absolutely love it”

The Appliance Depot 5 star review on 26th May 2022

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Posted 4 years ago

“Excellent customer service throughout. We recently purchased a new washing machine. After adding on the cost of delivery it was still the cheapest price we could find. I will definitely use this company again in the future. Thank you to everyone involved.”

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Posted 4 years ago

“Very happy with my new oven, arrived quicker than expected and the team have been great to deal with and have answered all of my questions efficiently. Would definitely buy from the appliance depot again.”

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Posted 4 years ago

“I ordered through this company very recently. The process was really professional and very happy with my cooker! thank you to everyone involved!”

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Posted 4 years ago

“I don’t usually write reviews but felt this deserved one. The communication and assistance from the office was excellent. The price of my range cooker I was more than happy with. The delivery driver was so friendly and helpful and the cooker looks fabulous! I will definitely use this company again in the future. Well done and thank you 😊”

Helpful Report

Posted 4 years ago

“Our second experience with The Appliance Depot has been every bit as good as the first: excellent choice; availability; price and delivery all as promised. Domestic bliss was restored when the SMEG fridge/freezer hummed into life, lending a blue illumination to my favourite cheeses amid warm approval from senior domestic management. Worth every penny!”

Helpful Report

Posted 4 years ago

The Appliance Depot is rated 4.6 based on 1,509 reviews