Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,895 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,895 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“Very fast service and the velvet upholstery material I ordered was great quality. Would highly recommend 😊”

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Posted 4 years ago

“Great customer service always!!”

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Posted 4 years ago

“I have been a customer for many years and I find the customer care and customer service you get from Textile Express second to none. It is always my ‘Go To’ shop for fabric and advice.”

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Posted 4 years ago

“Good website, large choice of fabrics and really friendly, helpful staff to advise and take order over phone. Order promptly put in the post as well.”

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Posted 4 years ago

“I normally don't write reviews but really impressed with the excellent customer service, friendly, provided advice. Items delivered ahead of schedule. Would recommend them.”

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Posted 4 years ago

“Fantastic customer service. So pleased to have discovered this family firm and will not hesitate to use them again for my next project”

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Posted 4 years ago

“Delivered promptly”

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Posted 4 years ago

“5 ⭐️ Great products super fast delivery won’t go anywhere else”

Textile Express 5 star review on 20th August 2021

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Posted 4 years ago

“Fabulous service sent me two sets of samples they have so much choice! Really pleased with the fabric I ordered.”

Textile Express 5 star review on 19th August 2021

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Posted 4 years ago

“I haave been unable to find downproof cambric in any shop, and was very pleased to get exactly what I was looking for, quickly delivered, from Textile Express. I shall use them again.”

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Posted 4 years ago

“As always, really good quality fabrics and great service.”

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Posted 4 years ago

“Excellent fabric and their help and advice was great too!!”

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Posted 4 years ago

“Helpful staff when I phoned to add to my order at the last minute arrived next day! I will be using this company again! Thanks Caroline”

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Posted 4 years ago

“Always extremely helpful on the phone and I like the notes that arrive with fabric!”

Textile Express 5 star review on 18th August 2021

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Posted 4 years ago

“Beautiful material delivered speedily.”

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Posted 4 years ago

“Always happy with the quality fabric and service. :-D”

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Posted 4 years ago

“Excellent service. “Does what it says on the tin”. I’d happily recommend it.”

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Posted 4 years ago

“I found allthe people I spoke to on the phone so pleasant and helpful and my order arrived so quickly with a hand written note which was nice.”

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Posted 4 years ago

“Excellent from start to finish. Recommended.”

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Posted 4 years ago

“First time I have ordered from you. Service was great and the fabric is fabulous!”

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Posted 4 years ago

Textile Express is rated 4.9 based on 7,895 reviews