Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,863 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,863 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“Easy to see collection , easy to pay. Great and quick delivery”

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Posted 5 years ago

“Great and fast services, especially in this current time. Well done and thank you, love my colour and fabrics selection.”

Textile Express 5 star review on 21st January 2021

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Posted 5 years ago

“Everything I have ordered from Textile express has arrived in perfect condition and well packaged. The service is very prompt and when I have emailed them they have always responded quickly and are very helpful if you have a query. Textile Express are now my first choice when buying fabric on line, you can also request free samples of the fabrics you are thinking of buying.”

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Posted 5 years ago

“Excellent quality , reasonable price , good communication”

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Posted 5 years ago

“What a wonderful company to deal with. They were quick to advise me that the fabric I had ordered was out of stock, but they had reordered. Within four days it was dispatched by overnight delivery.I am so thrilled with the fabric which is a lovely quality and came well packed on a cardboard roll. Not a crease in sight! It has now been transformed into a beautiful pair of curtains for my ‘snug’ . I can highly recommend this company and will definitely use them again.”

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Posted 5 years ago

“I find TexEx to be very efficient, responding very quickly and despatching any orders which I have placed very promtly. The quality of their products is very good. I would recommend them to anybody. Thanks guys.”

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Posted 5 years ago

“Quick and efficient service, lovely fabric!”

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Posted 5 years ago

“I have received excellent service from this company, I made a mistake when I ordered but on telephoning they quickly rectified my error, the turn away was very quick, I would not hesitant in ordering from this company in the future.”

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Posted 5 years ago

“My order was lost in the post ... it was resent with out fuss . I have used Textile Express many times before . Always prompt and efficient . Highly recommended.”

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Posted 5 years ago

“Samples arrived quickly and after making a choice the material arrived swiftly - and was as expected and lovely material to work with.”

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Posted 5 years ago

“Lovely fabrics at great prices and efficient delivery. My favourite fabric shop”

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Posted 5 years ago

“Fabulous quality fabric with great designs! Can't wait to order more! Thank you 🙂”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Great service and very quick response if you need help with anything 👍🏻”

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Posted 5 years ago

“Excellent service-thank you”

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Posted 5 years ago

“Excellent service from Textile Express staff from several phone conversations. I consider my service went that extra mile for me. I shall make Textile Express my first port of call for my next project, knowing that I have good honest customer service.”

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Posted 5 years ago

“Pleased with my order and with the service which was very helpful.”

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Posted 5 years ago

“Have always enjoyed good, professional service and help from Textile Express staff, both in-store and now, of course, over the phone. Can’t wait to be able to visit the shop again!”

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Posted 5 years ago

“Quality fabric and speedy delivery”

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Posted 5 years ago

“Very pleased. Free samples made it possible for me to choose between different shades which was very important. Also I was updated when there was an unavoidable to delay to my order so I felt like my order was important to the company. Would highly recommend.”

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Posted 5 years ago

Textile Express is rated 4.9 based on 7,863 reviews