Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,823 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,823 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“Very pleased with my fabric.”

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Posted 2 years ago

“The cloth is exactly what I expected I quality, and the order arrived the next day after I ordered it.”

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Posted 2 years ago

“The most lovely team to buy from. All the ladies are so knowledgeable and helpful, it is a pleasure to choose Textile Express for fabrics. Attached photos are loop scarves made in just some of the fantastic dressmaking fabrics on sale.”

Textile Express 5 star review on 30th November 2023

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“I was a regular visitor to your shop when I lived in Mid Wales. I always came away with something both beautiful and useful.I live in Wiltshire now and can't visit in person anymore. However I,and my family still have lovely fabrics and trimmings I've purchased over the years and when I want new curtain fabric (I've just had the builders in) I would not think about going anywhere else but Textile Express. Thankyou for wonderful rapid service too.”

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Posted 2 years ago

“Impeccable service as always”

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Posted 2 years ago

“So very helpful sourcing all the felt for a Robin outfit. Thanks as always.”

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Posted 2 years ago

“Beautiful fabrics”

Textile Express 5 star review on 29th November 2023

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Posted 2 years ago

“Excellent prompt service and friendly staff. The free samples provided are invaluable when buying online.”

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Posted 2 years ago

“Always excellent service from Textile Express. Great to deal with and definitely recommend them”

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Posted 2 years ago

“Always helpful and very prompt in delivery with good quality fabrics”

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Posted 2 years ago

“Excellent service. Quality product. Arrived on time and safely packed. Happy touch with a happy sewing note.”

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Posted 2 years ago

“Very fast processing and delivery times. Quality and prices are excellent”

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Posted 2 years ago

“Quick service, helpful and knowledgeable staff, good quality fabric that comes as described.”

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Posted 2 years ago

“Textile Express are a very helpful team. They answer every query and provide samples very efficiently. The fabric I finally chose is perfect in our lounge and at a very reasonable cost. I also purchased lining and curtain tape which all appeared within 48 hours. I would recommend without hesitation.”

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Posted 2 years ago

“Very prompt reply to an order query and my order arrived quickly.”

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Posted 2 years ago

“I have been a customer for several years, highly pleased with all my samples and fabrics. Very fast service”

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Posted 2 years ago

“Always fantastic service with staff at Textile Express”

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Posted 2 years ago

“To start with the website is very easy to use and they have a good variety of material available. I chose a couple of designs and placed the order. One of the orders, on opening, had a cut in the material. I contacted Textile Express within 48 hours, sent photos, and within 2 -3 days they sent a replacement. It is so refreshing to deal with a company that aims to resolve issues efficiently and quickly without making matters worse. I would recommend Textile Express and may well use them again when the need arises. Thank you”

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Posted 2 years ago

“Easy to order and it came sooner than I expected!”

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Posted 2 years ago

Textile Express is rated 4.9 based on 7,823 reviews