Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,743 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“A lovely family company who are always helpful whoever technology let's you down. Their website is also fantastic. Always great friendly service.”

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Posted 4 years ago

“Excellent service …. Beautiful fabric”

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Posted 4 years ago

“I love my new material. Van wait to make the gifts I am organising with it. Fast and efficient service as well. No complaints and I will definitely use Textile Express again.”

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Posted 4 years ago

“Lovely family-run company. High-quality fabrics at affordable prices that is always delivered really quickly. I also love the hand-written notes that they send with the fabric - they seem to genuinely be excited about sewing projects.”

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Posted 4 years ago

“I wasn't sure which type fabric I needed. Expert advise given and delighted with the result. Thanks”

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Posted 4 years ago

“Always lots of beautiful fabrics to choose from and such friendly staff”

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Posted 4 years ago

“It's always a pleasure to order from Textile Express. They have a fabulous collection and great customer service!”

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Posted 4 years ago

“Excellent service - good value for money material is very good quality”

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Posted 4 years ago

“My fabric came short of what I had ordered but was rectified quickly. Thank you”

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Posted 4 years ago

“Quick efficient service.”

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Posted 4 years ago

“So pleased with my materials that I ordered. They came promptly and were an excellent quality. Would highly recommend Textile Express my only problem....there was too much gorgeous materials to choose from! I can’t wait to order more for my next project.”

Textile Express 5 star review on 9th August 2021

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Posted 4 years ago

“I am very pleased with my recent order of red, green and yellow 100% gingham. Excellent fabric from a reliable company who are always a pleasure to deal with.”

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Posted 4 years ago

“Great service and fabulous fabrics. I wish I could pop in to the shop like I used to when I lived in Wales but now although I'm a distance away I can still enjoy quality service and products.Thankyou.xx”

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Posted 4 years ago

“Always listens to their customers. Service is excellent as is the fabric.”

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Posted 4 years ago

“Very prompt delivery”

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Posted 4 years ago

“Very happy with the fabric and the service from Textile express”

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Posted 4 years ago

“Fast efficient service, happy to support independent local business.”

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Posted 4 years ago

“Prompt delivery, lovely material.”

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Posted 4 years ago

“I needed some fabric urgently and after giving Textile Express and quick phone call, my order was despatched that afternoon and I received it in plenty of time to fulfil my customer’s order. Highly recommend both the fabrics and the superb customer service.”

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Posted 4 years ago

“Excellent communication and service, knowledgeable advice. Free, speedy samples and quality products.”

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Posted 4 years ago

Textile Express is rated 4.9 based on 7,743 reviews