Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,821 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,821 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabric received promptly and exactly as ordered, thank you.”

Helpful Report

Posted 2 years ago

“Fantastic, helpful service, sending me samples and helping with my queries over fabric choice via live chat and email. Whenever I need fabric my first thought is Textile Express.”

Helpful Report

Posted 2 years ago

“Good company to deal with, fast delivery”

Helpful Report

Posted 2 years ago

“Fantastic choice of fabrics, haberdashery and anything you may need for your sewing. Staff are always helpful. Book at least an hour of your time to explore the shop. It was a repeat business from me and i will be back for more.”

Helpful Report

Posted 2 years ago

“Quick delivery , great fabric . Very helpful staff”

Helpful Report

Posted 2 years ago

“Textile Express has plenty of choice, good value products and speedy dispatch - invaluable for sewers.”

Helpful Report

Posted 2 years ago

“Great service, great staff, fabrics always flawless”

Helpful Report

Posted 2 years ago

“Fantastic range of textiles, very helpful staff and fast efficient mail order service. Thank you.”

Helpful Report

Posted 2 years ago

“Always a wonderful selection of fabrics and great ideas. Quick delivery”

Helpful Report

Posted 2 years ago

“Excellent choice, good prices, prompt delivery.”

Helpful Report

Posted 2 years ago

“Very quick service”

Helpful Report

Posted 2 years ago

“Textile Express is my go to fabric shop. The fabrics are fantastic and the staff go above and beyond to help you. I have experienced this on several occasions. Great service.”

Helpful Report

Posted 2 years ago

“Excellent friendly service. Will use again”

Helpful Report

Posted 2 years ago

“Lovely thick towelling fabric. Excellent advice before buying it.”

Helpful Report

Posted 2 years ago

“brilliant customer service - even when I ordered the wrong colourway they arranged to change it, thank you”

Helpful Report

Posted 2 years ago

“Five very helpfulk”

Helpful Report

Posted 2 years ago

“I have been delighted with the service I have received from Textiler Express. They are so quick to respond whether despatching orders - arriving the next day - or replying to email queries. The fabric is great too!”

Textile Express 5 star review on 19th January 2024

Helpful Report

Posted 2 years ago

“Fabulous range of fabric and other sewing notions both for dressmaking craft and home furnishings. Staff always really friendly and helpful and orders arrive quickly. Love this store.”

Helpful Report

Posted 2 years ago

“Material was a great price and delivery was fast”

Helpful Report

Posted 2 years ago

“Excellent service. Very helpful customer service department.”

Helpful Report

Posted 2 years ago

Textile Express is rated 4.9 based on 7,821 reviews