Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,867 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,867 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“I was really pleased with the service I received from textile express, the swatches were sent out quickly and I was able to find the perfect fabric.”

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Posted 5 years ago

“Excellent service and comms, would use again”

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Posted 5 years ago

“Friendly, fast and efficient. I needed to order some curtain accessories; one of the items was out of stock so I phoned up and was dealt with quickly and helpfully. The items that were in stock were delivered promptly and the out of stock item was delivered separately, without any further ssue or additional expense. I will be using Textile Express again.”

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Posted 5 years ago

“Very pleased with the cloth and now look forward as to when you will be open and I can browse in person”

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Posted 5 years ago

“Fantastic choice of fabrics, easy to order and very efficient delivery. Thank you!”

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Posted 5 years ago

“Love the quality of the materials and getting free samples helped me to match accurately the cushion fronts I bought with contrasting material. Arrived promptly and follow-up e-mails to check OK. Well done Textile Express.”

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Posted 5 years ago

“Good prompt service and beautiful fabrics at reasonable prices”

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Posted 5 years ago

“Lovely fabric, lots of choices, great efficient service parcel received very promptly!”

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Posted 5 years ago

“Friendly and efficient service, and I am enjoying working with the new fabric.”

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Posted 5 years ago

“Excellent service, well packaged and speedy postage.”

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Posted 5 years ago

“Everyone was very helpful regarding questions about fabric, and sent samples for me to look at. Very good service, quick delivery, good quality fabric. Thank you.”

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Posted 5 years ago

“Delivery on time and fabric very good.”

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Posted 5 years ago

“Easy to find and order what I was looking for. Arrived quickly and very happy with the fabric I'd ordered.”

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Posted 5 years ago

“The order arrived very quickly and the cushion panels are fabulous. However the swatches provided were so small they were useless. It is so difficult to imagine what curtains will look like in a fabric when only provided with a 4" square.”

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Posted 5 years ago

“The service was good, but the material was full of creases, how do I get the creases out of leatherette? It would have been better rolled.”

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Posted 5 years ago

“Loads of choice on your website and delivery was quick. I bought some nice soft grey woollen fabric and I’m delighted with it. Only niggle is that I wanted 3.5m but website only allowed me to buy whole metres so had to round up to 4.”

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Posted 5 years ago

Hello Juliet, Thank you for your order. You can actually order part metres online, we cut down to as little as 25cm. All you need to do is enter the exact length you need in the quantity box. If for some reason this doesn't work you can always give us a call or pop over an email and we will get it fixed straight away for you. Kind Regards, Emily

Posted 5 years ago

“Good service”

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Posted 5 years ago

“Very fast service, competitive priced and lovely quality.”

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Posted 5 years ago

“Excellent service, fast delivery and the fabric was a really good price! I'll definitely be ordering lots more from here in the future!”

Textile Express 5 star review on 19th October 2020

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Posted 5 years ago

“Fabric arrived quickly and was just what I wanted.”

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Posted 5 years ago

Textile Express is rated 4.9 based on 7,867 reviews