Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,858 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,858 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“After initial order of samples didnt arrive, this was rectified and I order 4 metres of 2 different fabrics. Very happy.”

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Posted 5 years ago

“Lovely product range and great customer service.”

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Posted 5 years ago

“Excellent service. Fabric is reasonably priced. Received my delivery within 24 hours of ordering. Very impressed with their professionalism”

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Posted 5 years ago

“Super service.”

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Posted 5 years ago

“Excellent and honest service”

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Posted 5 years ago

“Very quick to receive samples and product.”

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Posted 5 years ago

“Brilliant company all round, service, products and customer contact second to none.”

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Posted 5 years ago

“Brilliant service, cushion panels are excellent quality”

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Posted 5 years ago

“I received very good service and I am now enjoying making my dress. Thank you”

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Posted 5 years ago

“Great price Great service arrived quickly cheapest i found online. Will definitely use them again .”

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Posted 5 years ago

“Website was easy to follow, good service and prompt delivery.”

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Posted 5 years ago

“Excellent service, rang for help in calculating how much material needed. We’re so helpful. Material had to be ordered in, get me informed. Ship out really quickly. Excellent service.”

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Posted 5 years ago

“Very polite and friendly staff, amazing customer service. Cant visit the store at the moment but message through Social media/ Instagram to sgow some pictures of my windows and had received a text couple of hours later with information regarding my question for my new curtain. Couldn't ask for better online customer service !!!!!!”

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Posted 5 years ago

“Excellent service reasonable pricing and beautiful quality fabrics.”

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Posted 5 years ago

“Really fast delivery and very helpful with any queries”

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Posted 5 years ago

“Excellent service and very helpful staff”

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Posted 5 years ago

“I bought lovely octopus and lobster squares to make cushion covers but may frame them instead as they are such good quality picture. Quick delivery.”

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Posted 5 years ago

“Always a satisfying experience with guaranteed quality fabrics and haberdashery items. I am really missing the trips for my textile fix but the quick response and prompt posting means I don’t have my tongue hanging out for too long!! 🤪”

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Posted 5 years ago

“I have been pleased in general with your company but your delivery system in my area with parcelforce should be looked in to kind regards martin”

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Posted 5 years ago

“Really helpful when I rang for advice, after placing the order it was shipped quickly. Definitely would recommend Textile Express .”

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Posted 5 years ago

Textile Express is rated 4.9 based on 7,858 reviews