Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,857 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,857 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“Very pleasant staff who respond swiftly!”

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Posted 5 years ago

“Easy to order samples and fabric Promt delivery and good quality material.Been buying off Textile express for years and never disappointed”

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Posted 5 years ago

“Very polite and helpful on the phone, ordered a sample, arrived quickly and then easily ordered fabric online arrived within days. Excellent service and beautiful material.”

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Posted 5 years ago

“My fabric arrived promptly and was as described on the website. Scissors at the ready.”

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Posted 5 years ago

“Very quick and prompt delivery. Very helpful staff when phoned to order as unable to recover password.”

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Posted 5 years ago

“Excellent service (collected order from the shop). Buying fabric online is always risky but I needn’t have worried on this occasion. The quality is superb (linen and cotton fabrics) and I bought 4 one metre lengths of 4 different materials to make cushion covers for about £40.00!! Very happy customer.”

Textile Express 5 star review on 20th May 2021

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Posted 5 years ago

“Prompt service and delivery of my lovely wool fabric.”

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Posted 5 years ago

“This was my first order from Textile Express and I’m about to order more! Excellent fabric at an excellent price and a quick delivery. Thank you”

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Posted 5 years ago

“My order was delivered quickly and it was easy to use the web site.”

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Posted 5 years ago

“Friendly efficient family business, handwritten comes slip and everything... proper customer orientated service!”

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Posted 5 years ago

“Fantastic service as always. I needed to find two fabrics that went well together to make a skirt and top for out daughters wedding. The lady that helped me was brilliant as she had to choose the right colours that looked the best together. What can I say. It is perfect. Top almost finished and the skirt next. Can't wait to wear my new outfit on the 4th of June.”

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Posted 5 years ago

“The fabric was beautiful, unique and a very good price. The delivery was on time and my first experience of this company has been very positive. I recommend and will be using again.”

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Posted 5 years ago

“Nothing too much trouble, orders sent out straight away, any queries answered straight away, and fabric of good quality.”

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Posted 5 years ago

“excellent service, good value for money”

Textile Express 5 star review on 19th May 2021

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Posted 5 years ago

“Excellent service and prompt delivery”

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Posted 5 years ago

“Lovely fabrics that are always delivered promptly.”

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Posted 5 years ago

“Prompt delivery and happy with the quality of the goods”

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Posted 5 years ago

“We always get good service when we visit the store and have been able to order things on lines since the shut down.I miss the opertunity to handle the material and ask the staff for advice,I look foward to visiting the showroom when things get back to normal.”

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Posted 5 years ago

“I received excellent service when I enquired about braid for a chair I had recovered. A sample was sent, and my order was soon dealt with. Very helpful and polite.”

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Posted 5 years ago

“Great customer service , quick to respond to query and quick to despatch and arrive. The materials I’ve ordered and received have all been good quality... Very pleased 😀”

Textile Express 5 star review on 18th May 2021

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Posted 5 years ago

Textile Express is rated 4.9 based on 7,857 reviews