Login

Start Free Trial Are you a business? Click Here

Textile Express Reviews

4.9 Rating 7,819 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

4.9

Based on 7,819 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

Textile Express 5 star review on 15th May 2025

Textile Express 5 star review on 19th April 2025

Textile Express 5 star review on 19th April 2025

Textile Express 5 star review on 8th April 2025

Melanie McDonald

Textile Express 5 star review on 26th February 2025

Elinor Lambrecht

Textile Express 5 star review on 26th February 2025

Elinor Lambrecht

420

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied. Excellent customer service. Thank you 🙏”

Helpful Report

(Oswestry) - Posted 10 months ago

“I only requested samples but they were dispatched within one day.”

Helpful Report

(Oswestry) - Posted 10 months ago

“We bought a lovely blue cotton stripe to make boat curtains. Lovely to work with and will look amazing on the boat. Thanks”

Helpful Report

(Oswestry) - Posted 10 months ago

“Wonderful service! Patient and thorough advice - followed up great service.”

Helpful Report

(Oswestry) - Posted 10 months ago

“Really efficient company to deal with, fast response to all queries and what lovely people, nothing was too much trouble. Thank you”

Helpful Report

(Oswestry) - Posted 10 months ago

“All the way through the buying process they have been so good and efficient. From the free samples to getting the material which was perfect they couldn’t have been any better. Also buying the bias tape which was quite a large amount they were so helpful. I would recommend them to anyone. Thank Pauline”

Helpful Report

(Oswestry) - Posted 10 months ago

“It's always a pleasure to buy fabrics from Textile Express. I find their sample service very useful, as is the ability to buy fabrics in quantities other than whole metres. Their customer service is quick and helpful. A marvellous family company who seem to value their customers - long may they continue”

Helpful Report

(Oswestry) - Posted 11 months ago

“My order was processed and sent in a super responsive time frame. Having already ordered a sample, I knew exactly what to expect so wasn’t disappointed. Great service, thank you!”

Helpful Report

(Oswestry) - Posted 11 months ago

“The range of fabrics and the help when I ask a question as a novice sewer is just great. I always recommend your site to other sewers”

Helpful Report

(Oswestry) - Posted 11 months ago

“Very pleased with my purchase. Speedy, efficient service. Thank you”

Textile Express 5 star review on 15th May 2025

Helpful Report

(Oswestry) - Posted 11 months ago

“This was the first time l had used Textile Express. Welcomed to the shop. Looked round couldn’t find exactly what l had in mind. Spoke to Emily who immediately found me the ideal upholstery material. Knew exactly what l was looking for. Material posted to me ready for use. Thank you Emily. Excellent service.”

Helpful Report

(Oswestry) - Posted 11 months ago

“Very helpful on the phone. Sent samples by return and then fabric. Highly recommend their personal service. Thank you.”

Helpful Report

(Oswestry) - Posted 11 months ago

“Great Fabric - so good that this is the second time I have bought it. Customer Service was very good. They contacted me to say the full amount wasn't available immediately and gave me the option to have some delivered quickly and the remaining amount later, or if I was happy to wait for the full amount. I was in no hurry so waited. Textile express kept me up to date on delivery. So I have put delivery 'over 7 days', but that was my choice. No photo yet either because I haven't started my project yet.”

Helpful Report

(Oswestry) - Posted 11 months ago

“They are such a fabulous team, nothing is too much trouble and fabrics are amazing”

Helpful Report

(Oswestry) - Posted 11 months ago

“Quick and efficient. Lovely fabrics. Will be ordering again in the near future.”

Helpful Report

(Oswestry) - Posted 11 months ago

“This is a great family business. They consistently go out of their way to help. The range of stock is huge. I love visiting the shop and the website is very good too - easy to navigate and lots of information. Queries are answered almost immediately (I've put 2-3 hours below but sometimes it's been less than an hour). Orders are sent out very quickly. I also love the free tutorials they send out.”

Helpful Report

(Oswestry) - Posted 11 months ago

“Lovely clear website and the material I purchased was gorgeous. Would recommend and buy from there guys again.”

Helpful Report

(Oswestry) - Posted 11 months ago

“Great service, fast despatch and very happy with my purchase!”

Helpful Report

(Oswestry) - Posted 11 months ago

“Communication before my order was quick and knowledgable. I explained the need to get my fabric quickly, due to another company letting me down, and they were understanding and ensured it arrived much quicker than I expected, so thank you very much, The fabric was exactly what I wanted, good quality and reasonably priced. I will definitely be ordering again.”

Helpful Report

(Oswestry) - Posted 11 months ago

“Brilliant service from Textile Express.Considering I am in the Channel Islands, the delivery was super speedy. The fabric was beautifully wrapped and when I opened the packed, I was delighted with both pieces of fabric. Thank you. Annie.”

Helpful Report

(Oswestry) - Posted 11 months ago

«
1
2
...
15
16
17
18
19
»

Textile Express is rated 4.9 based on 7,819 reviews