Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,890 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,890 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“Quick and efficient, and responsive to a subsequent inquiry. I thoroughly recommend them.”

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Posted 4 years ago

“Fantastic service. Thank you.”

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Posted 4 years ago

“As always, beautiful fabric, stunning quality in fab prints. Delivery is always really efficient. I order for my business, Upcycled by Eilidh and really want to support a family run business and Textile Express never disappoints! Im also finishing up some footstools in these fabrics! Thank you 😁”

Textile Express 5 star review on 2nd December 2021

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Posted 4 years ago

“Lovely textiles and helpful staff. Just wish they would use parcel force to deliver.”

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Posted 4 years ago

“Very helpful service and good communication about my order.”

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Posted 4 years ago

“Brilliant service and beautiful fabric. My 'go to' fabric shop!”

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Posted 4 years ago

“The edging for our Roman Blinds arrived quickly and look great. Good value and service!”

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Posted 4 years ago

“Beautiful Fabric and very speedy delivery”

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Posted 4 years ago

“Great choices of fabric and very efficient delivery. I'm very happy with my new lampshade.”

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Posted 4 years ago

“A lovely shop full of so many rooms of so many different fabrics. They are displayed well so you can see them easily. The staff are very helpful, friendly & efficient when I have been into the shop. Adapted your changing robe pattern and used your beautifully soft bamboo towelling fabric. I added an embroidered pouch to personalise them. See 4 samples below. I have purchased online too also great but I didn’t get the discount they usually give me in the shop!”

Textile Express 5 star review on 30th November 2021

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Posted 4 years ago

“I buy mail order and the girls in the office are always very helpful.I usually ask for samples.When I have made my choice they match thread and braid etc for me.Always perfect match.The parcel arrives in a very short time.The quality of all the goods is excellent.”

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Posted 4 years ago

“Many thanks for suppling my chosen fabric within the promised timescale. Excellent service from a first rate company.”

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Posted 4 years ago

“Excellent, speedy service and highly personable staff on the phone.”

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Posted 4 years ago

“Great customer service and great selection. Wonderful to work with this supplier ❤️”

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Posted 4 years ago

“Textile Express were very speedy in sending my fabric to Northern Ireland. The fabric is lovely and I will certainly use them again. I loved the message on the paper slip - ‘I hope your order makes you smile! And it did.”

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Posted 4 years ago

“Speedy service and beautiful fabrics - I'll be back for more!”

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Posted 4 years ago

“Very pleased with purchase - good vslue and express delivery”

Textile Express 5 star review on 29th November 2021

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Posted 4 years ago

“Excellent service - speedy and efficient! And visiting the shop in person is one of my favourite things to do!”

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Posted 4 years ago

“Quick dispatch lovely fabric thank you!”

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Posted 4 years ago

“Sadly one of the items I wanted had sold out, but they phoned to inform me and checked if anything else could do instead. Very helpful and informative”

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Posted 4 years ago

Textile Express is rated 4.9 based on 7,890 reviews