Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,825 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,825 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“excellent service very helpful over the phone. fabric was far better quality than i thought for the price. would certainly order again with them.”

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Posted 2 years ago

“Fantastic website, very user friendly. As I’m unable to make it into the shop nowadays I really appreciate the free samples. Both samples & fabric arrived very quickly, thank you.”

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Posted 2 years ago

“I had had problems buying a trimming for the cushion I had made from the usual sources. I went online and found Textile Express and put in an order. I was amazed how quickly it came through and it was just what I needed.”

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Posted 2 years ago

“This is extremely high quality damask and even better then I had hoped. Will definitely be getting more.”

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Posted 2 years ago

“I get all my curtain fabric from Textile Express. If I can’t order a certain amount online then I phone and everyone I speak to is extremely helpful! If they have to check stock they always phone back and let me know! Great service 😁”

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Posted 2 years ago

“Fast delivery Gorgeous fabric”

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Posted 2 years ago

“Great customer service, good quality fabric and fast delivery - thank you”

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Posted 2 years ago

“Beautiful textiles and an excellent service! I ordered 3 metres of a beautiful fabric easily and it came very quickly and well packaged. Thank you!”

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Posted 2 years ago

“Excellent choice of fabrics and delivered quickly”

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Posted 2 years ago

“Good old fashioned service. Prompt human response. Really helpful staff. Outstanding.”

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Posted 2 years ago

“Very pleased! Excellent service!”

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Posted 2 years ago

“Fantastic to deal with. Great communication and fast delivery from the UK. The fabric quality and price surpassed anything I could find in New Zealand. Thank you.”

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Posted 2 years ago

“Samples arrived very quick. I made my order on line and the fabric arrived the next day. Amazing service”

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Posted 2 years ago

“Such polite staff,good prices,rapini delivery, simply the best. Many thanks.”

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Posted 2 years ago

“Item as described. Could improve on packaging, only thin plastic bag which was ripped, luckly my expensive fabric was not damaged.”

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Posted 2 years ago

“beautiful fabric delivered well packaged and fairly promptly”

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Posted 2 years ago

“So pleased that I have found Textile express. So much choice, well priced and efficient service and delivery.”

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Posted 2 years ago

“Love this place. We travelled 80 miles to shop here. Staff amazing, helpful & friendly so when it was time to order fabric online there’s just one place I go to. Website user friendly and fabric info great!”

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Posted 2 years ago

“Excellent and efficient service - really friendly person on the phone - certainly ‘went the extra mile’. Fabric delivered promptly and it is beautiful. Got working with it straight away and it all looks stunning. Thank you so much. Will be coming back to you for my next project! 🤩”

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Posted 2 years ago

“I am delighted with the items I ordered and the level of pleasant service I received when ringing up.”

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Posted 2 years ago

Textile Express is rated 4.9 based on 7,825 reviews