Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,722 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“Lovely material as usual. Order dealt with swiftly but delivered late due to postal strike.”

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Posted 3 years ago

“Very helpful, efficient, excellent choice of fabrics, excellent comms, fast delivery. What more could I ask for. I will definitely order again”

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Posted 3 years ago

“I make cushions to sell in aid of Cerebral Palsy. I like the quality of the pictures on your panels. It's totally non profit making .”

Textile Express 5 star review on 12th December 2022

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Posted 3 years ago

“Lovely fabric Great service when I had a query Will definitely buy from Textile Express again”

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Posted 3 years ago

“Lovely fabric and quick efficient delivery”

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Posted 3 years ago

“As ever very good fabric and very good service”

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Posted 3 years ago

“Quality fabric, excellent value for money. I would recommend to others.”

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Posted 3 years ago

“Glad to support a family business where you can talk to a person when buying online. Excellent knowledgeable staff and wonderful array of fabrics at competitive pricing. Wish I lived closer to visit the shop.”

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Posted 3 years ago

“Extremely helpful for a complete novice.”

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Posted 3 years ago

“Beautiful material for my upholstery project. Came within a few days so really happy”

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Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

“Excellent service..very helpful staff. Supplied me with exactly what I needed!”

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Posted 3 years ago

“Excellent, friendly and efficient service 5*”

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Posted 3 years ago

“All arrived as ordered. Thankyou. Only criticism was that the order was rather slow in coming. I was itching to carry on and had to wait a good week”

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Posted 3 years ago

Hello Gill, Thank you for your order. I am very sorry it was delayed getting to you. Unfortunately due to the Royal Mail strikes some orders are taking longer than usual to be delivered. If you need any order urgently in the future please do us on 01691 670562 and we can always look into or upgrade to the best delivery option for you. Kind Regards, Emily

Posted 3 years ago

“I ordered 2 traditional Welsh patterns, couldn't be happier with them. Beautiful fabrics, fantastic range, great quality, excellent service!”

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Posted 3 years ago

“Excellent company - have used often in the past too. Lovely wide range of fabrics, received samples before choosing, fantastic service and high-quality fabric, exactly as described.”

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Posted 3 years ago

“Lovely velvet”

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Posted 3 years ago

“Excellent service as always. Caring interested staff. Thank you.”

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Posted 3 years ago

“Love your welsh tapestry design have bought quite a bit and lovely fabrics to work with”

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Posted 3 years ago

“my fabric arrived speedily, but with a significant mark on it. I contacted tge company who responded straight away and dispatched another piece, which arrived the next day. Excellent customer service and lovely fabric”

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Posted 3 years ago

Textile Express is rated 4.9 based on 7,722 reviews