Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,861 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,861 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website. Prompt delivery and lovely fabric.”

Helpful Report

Posted 5 years ago

“Prompt and helpful service. Product arrived in good condition. Even received an email message to let me know there would be a slight delay.”

Helpful Report

Posted 5 years ago

“Louise who helped me with two orders was extremely helpful. The goods arrived very promptly. We were delighted”

Helpful Report

Posted 5 years ago

“Always excellent service I miss the experience of the shop !”

Helpful Report

Posted 5 years ago

“Ordered some samples of fabric which didn't arrive. I rang them and they sent replacement ones straightaway. Great customer service. Very knowledgeable.”

Helpful Report

Posted 5 years ago

“Excellent service, very pleased with the material I chose.”

Helpful Report

Posted 5 years ago

“I am very pleased with my purchase. It is good quality fabric, was nicely packed and arrived quickly. Top marks!”

Helpful Report

Posted 5 years ago

“Textile Express deserves 5 stars for the quality of its fabrics & service, especially during the COVID 19 pandemic & subsequent lockdowns & restrictions. To be able to keep on sewing has helped to keep me sane!!!”

Helpful Report

Posted 5 years ago

“All the items I ordered were perfect, excellent attention to detail and really quick delivery. Thank you”

Helpful Report

Posted 5 years ago

“Lovely fabric and all arrived in good time and condition. Many thanks”

Helpful Report

Posted 5 years ago

“Excellent service. Samples and fabric arrived very promptly. Thank you. Looking forward to being able to visit the shop again in the future!”

Helpful Report

Posted 5 years ago

“Fabric was of good quality, well-packaged and arrived quickly”

Helpful Report

Posted 5 years ago

“Fantastic, fast service. Very helpful on the phone. Will definitely use them again.”

Helpful Report

Posted 5 years ago

“very happy with purchase & fast delivery.”

Helpful Report

Posted 5 years ago

“Excellent fast delivery”

Helpful Report

Posted 5 years ago

“Very fast and efficient delivery.Excellent quality of fabric .Would recommend you.”

Helpful Report

Posted 5 years ago

“My recent purchase was my first experience of buying fabric online and Textile Express offered a good choice and easy ordering. A reel of thread was chosen for me to complement my fabric and I was happy with that. Overall I was impressed. Gill - E Sussex”

Helpful Report

Posted 5 years ago

“I Love the shop in Oswestry, However your service was quick and efficient online, although in my opinion, there is nothing better than seeing your displays and feeling the cloth. Can't wait for you to be up and running again.”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“Very helpful staff, who offered excellent alternatives when what I had ordered was not in stock. I would highly recommend”

Helpful Report

Posted 5 years ago

Textile Express is rated 4.9 based on 7,861 reviews