Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,747 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,747 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“Excellent and very prompt service; good communication about order. Received goods in 2 days.”

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Posted 4 years ago

“Beautiful quality fabrics and always amazing customer service too!”

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Posted 4 years ago

“Excellent service from knowledgeable and friendly staff. Very helpful when I wanted a fabric that was not in stock. I was kept updated, the fabric was sent to me quickly and I was delighted with it. Will definitely use again.”

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Posted 4 years ago

“Delivery was super fast, and the customer service was about the best I have ever received. Polite and professional. I was most impressed with the quality of the material. 10/10 i would highly recommend this company”

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Posted 4 years ago

“Fantastic choice of fabrics to choose from. Prompt delivery of our order along with a lovely note from the company.”

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Posted 4 years ago

“just what I wanted let hope that I can make the garment to match”

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Posted 4 years ago

“Very quick delivery”

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Posted 4 years ago

“Always helpful and coping well with lock-down situation”

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Posted 4 years ago

“Good quality fabric and excellent service”

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Posted 4 years ago

“Order placed then told ... Inaccurate stock on website Protracted “it’s coming next week” Finally got the material after nearly 4 weeks Unreliable in this instance”

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Posted 4 years ago

“Very pleased with the fabric. The only down side is the colour is a lot brighter than shown on the website.”

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Posted 4 years ago

“Lovely fabric delivered promptly as always!”

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Posted 4 years ago

“Very helpful with telephone enquiries. They seem to have most haberdashery bits as well. A one stop phone call”

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Posted 4 years ago

“Really pleased with the material, perfect thankyou! :)”

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Posted 4 years ago

“Love viewing the fabrics....a great range....love all my purchases.... During the lockdown I found you....what a success! Happy!”

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Posted 4 years ago

“Textile Express delivered my fabric on time and, having now made my curtains, I’m delighted with them. I will certainly consider using Textile Express again. Thank you for providing a great service.”

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Posted 4 years ago

“Friendly phone service and quick delivery.”

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Posted 4 years ago

“I bought the Khaki waterproof canvas fabric to make a skirt for my tent (Lavvu) after watching a Youtube video where it and you were recommended.. It looks good and it sewed onto the fabric well. I've recommended you to friends.”

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Posted 4 years ago

“Excellent service. Very easy to order and pick up. What did make me laugh was that I picked it up from the shop and later that day got an email saying 'your order has been shipped'. Thank you Textile Express cant wait for you to open.”

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Posted 4 years ago

“Great fabrics & customer service! 🙂🙏🏼”

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Posted 4 years ago

Textile Express is rated 4.9 based on 7,747 reviews