Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,890 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,890 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“Beautiful fabrics and quick delivery.”

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Posted 4 years ago

“As good as was relayed to me by previous happy customers.! Will keep the relationship going.”

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Posted 4 years ago

“Excellent quality and value, fast delivery. Will definitely use again.”

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Posted 4 years ago

“Excellent company! Customer service very good - I was telephoned to check my order. Timely delivery. I would happily buy from them again.”

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Posted 4 years ago

“Quick service, called to explain a 48hr delay and my inability to understand the threading order. Very helpful, the material was just how it showed on the website. Will use again.”

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Posted 4 years ago

“Excellent quality of fabrics and service. Very grateful for the service especially during lockdown!”

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Posted 4 years ago

“Brilliant choice of fabric and lovely staff 😊 Ann-Marie. Wrexham.”

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Posted 4 years ago

“Great fabric and quick turn around time thank you!”

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Posted 4 years ago

“Good choice and fast service”

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Posted 4 years ago

“Excellent service posting etc was speedy”

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Posted 4 years ago

“An excellent customer service experience.”

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Posted 4 years ago

“We have used Textile Express for many fabric orders and Cannot fault their customer service and delivery. I would highly recommend.”

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Posted 4 years ago

“This was a lovely company to deal with - friendly, helpful and efficient. What more could I ask?”

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Posted 4 years ago

“I cannot recommend Textile Express highly enough. Louise is always helpful and kind and requested samples and cloth were dispatched very quickly and were both perfect. Additionally, the price of the cloth was very competitive. All in all, an extremely pleasant company to deal with.”

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Posted 4 years ago

“Quick service”

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Posted 4 years ago

“5 star service. Fabric arrived next day even though I’d ordered (by phone) quite late in the afternoon. I personally didn’t need next day delivery- although I realise others do - wondering if there could be a cheaper postage rate if customer is not in a hurry? I had emailed a question prior to purchase which was answered very quickly too. Also pleased that advertised fabric was by the METRE and not the half metre as some places do. Would use again.”

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Posted 4 years ago

“Excellent service and the towelling material looks great.”

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Posted 4 years ago

“Excellent customer service from start to finish”

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Posted 4 years ago

“Textile Express is prompt helpful reliable and honest. Helped me to choose fabrics to make a quilt wouldn’t go anywhere else”

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Posted 4 years ago

“I have been orders fabric regularly from textile express for about a year now. Every order comes quickly and the fabric is always amazing.”

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Posted 4 years ago

Textile Express is rated 4.9 based on 7,890 reviews