Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,753 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 6th February 2026

Tamsin Bell

Textile Express 5 star review on 4th December 2025

Sue McCormick

Textile Express 5 star review on 15th May 2025

Jackie Grundy

425

Anonymous

Anonymous // 01/01/2019

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“Great choices, deliver very quickly and good communication whenever I’ve contacted you”

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Posted 4 years ago

“The delivery was quick, no problems. But the material was short by a few centimetres, not a big deal on 8metres but it was just as well I checked, otherwise the last curtain to be cut would have been 5 centimetres short.”

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Posted 4 years ago

“Excellent range of fabrics at reasonable prices. Service excellent too!”

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Posted 4 years ago

“Always lovely to buy fabrics from you. Lovely fabrics and wonderful service. Just love the lovely colour range in the Clarke & Clarke Alvar velvets. Thanks”

Textile Express 5 star review on 26th March 2021

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Posted 4 years ago

“Excellent quality and service”

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Posted 4 years ago

“Such a wonderful shop! The website is really easy to navigate and the range of stock is incredible. Really friendly and helpful staff too. Can’t wait to visit in person.”

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Posted 4 years ago

“Being new to sewing last year at the start of the lockdowns, I found that Textile Express provided an excellent service to me by advising on fabrics, sending samples plus the fabrics are very good value for money. Would certainly recommend.”

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Posted 4 years ago

“Excellent service and fabrics.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“I have been a customer of TE for many years. It's always a joy to walk around their fabulous shop...an Aladdins cave for all those who just love to sew and create. The fantastic online service has kept me sane throughout the year long Covid lockdown. The staff are always so helpful, friendly and extremely efficient. Can't wait to get back into the shop when lockdown restrictions lifted. Keep safe all at TE...we love you ❤️🤗Xxxx”

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Posted 4 years ago

“Beautiful fabrics delivered very quickly.”

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Posted 4 years ago

“Efficient delivery. Good product Value for money satisfied customer.!”

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Posted 4 years ago

“Great customer service, excellent fabric and fast delivery.”

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Posted 4 years ago

“Excellent service from the staff , I ordered a few different samples to have an old chair recovered and they arrived really quick . Will definitely be ordering more.”

Textile Express 5 star review on 25th March 2021

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Posted 4 years ago

“A brilliant service ..very quick delivery and really helpful if you have any questions. Will always use textile express for all of my fabrics and accessories. Its great to have personal service these days. I would Highly reccomended them.”

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Posted 4 years ago

“Very swift service. Great quality fabric, although colour not quite the same as website image.”

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Posted 4 years ago

“Textile express are always efficient, with prompt delivery and delightful good quality fabrics. I always use their free sample service which is invaluable in establishing the feel and true colour of their fabrics.”

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Posted 4 years ago

“Sue answered my queries really quickly and was very helpful. The samples and the material arrived promptly.”

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Posted 4 years ago

“Fast, efficient service & excellent quality fabrics. We will be back to buy more ! Thank you Textile Express.”

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Posted 4 years ago

“Everything arrived very promptly in great condition. The three materials are excellent value. I particularly love the tropical print. Just got to get the garden cushions sewn now.”

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Posted 4 years ago

Textile Express is rated 4.9 based on 7,753 reviews