Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,745 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,745 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“The most amazing customer service ever! I sent numerous emails and they were always dealt with quickly and without making me feel like I was being an inconvenience. Would definitely use again!”

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Posted 4 years ago

“Very happy with my Braemar wool fabric, which I have used to re cover a footstool, great price & arrived quickly. Thank-you.”

Textile Express 5 star review on 27th May 2021

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Posted 4 years ago

“Excellent service and the fabric quality was amazing- great price too”

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Posted 4 years ago

“Both in the shop, or online, they’re very helpful. Really wide range of fabrics and everything you need in one place.”

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Posted 4 years ago

“Efficient and friendly service! Great fabric for an excellent price.”

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Posted 4 years ago

“Great service, arrived quickly.”

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Posted 4 years ago

“Never fail to exceed customer service expectations. They go above nd beyond. What a lovely team. Ali x”

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Posted 4 years ago

“Good service providing samples before making purchase. Samples labelled. Easy to order. Good range of fabric”

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Posted 4 years ago

“Good choice of fabrics in colours I was looking for. Fair prices. Very quick delivery. Liked the offer of help if needed.”

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Posted 4 years ago

“Thanks received. Lovely colours just what I needed 😁”

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Posted 4 years ago

“Excellent fabrics and really friendly and helpful staff”

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Posted 4 years ago

“PLEASED WITH PURCHASE”

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Posted 4 years ago

“Fantastic company to deal with! Sample fabric arrived swiftly, questions answered just as swift. Their website is very user friendly, fabric ordered with ease. On receipt of my order I was extremely pleased with the quality of the material which was ordered to make gazebo roof and curtains plus some garden furniture covers. First cushion was made yesterday, girls said how easy it was to sew and hubby said it was nice cutting material too. Thank you Textile Express :-)!”

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Posted 4 years ago

“Great service and lovely quality product. Would happily buy again!”

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Posted 4 years ago

“Lovely product, prompt delivery.”

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Posted 4 years ago

“Speedy delivery. Fabric as described. Will definitely use again.”

Textile Express 5 star review on 25th May 2021

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Posted 4 years ago

“Excellent service and the fabric was exactly as expected”

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Posted 4 years ago

“Very helpful staff and prompt delivery, thank you”

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Posted 4 years ago

“Prompt delivery and exactly as described. Very good service.”

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Posted 4 years ago

“I have used the shop in the past in person, but now do not live nearby so am getting used to buying on-line. So far have been pleased with all my purchases, and the fabrics have been better than the samples !”

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Posted 4 years ago

Textile Express is rated 4.9 based on 7,745 reviews