Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,732 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“Fabric took longer than expected to be despatched and when it arrived the order was incomplete. I had been informed that one item wasn’t available but I haven’t been refunded for this and when it arrived there were two fabrics missing. Disappointed and out of pocket.”

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Posted 3 years ago

“I tried to leave a review, but wasn't able. The fabric is wonderful, and came in record time. Speak to a nice lady in Customer service, breath is fresh air to get such excellent service Thank You.”

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Posted 3 years ago

“Beautiful fabrics and great value for money. My items arrived on time and very well packaged.”

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Posted 3 years ago

“Excellent service. Thank you , my fabric was delivered within a week and in time for my next upholstery class.”

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Posted 3 years ago

“Had a small issue of wrong fabric sent, all sorted, no fuss even had a little handwritten note saying hope my order makes me smile, and happy sewing ! Fab customer support.”

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Posted 3 years ago

“Very prompt service and a helpful person on the phone.”

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Posted 3 years ago

“Great selection of fabrics. Excellent samples service and very quick delivery.”

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Posted 3 years ago

“I was thoroughly delighted with my two recent purchases. Many thanks!”

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Posted 3 years ago

“Fantastic selection of fabrics. Fast service.”

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Posted 3 years ago

“Excellent service as always.”

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Posted 3 years ago

“excellent service every time. Quick delivery. Fantastic customer service when ringing up”

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Posted 3 years ago

“Excellent customer service, superb fabric choice and quality. So pleased, thank you”

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Posted 3 years ago

“I placed my order online without any difficulty. I was notified when my order was ready to collect and the collection process was very easy”

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Posted 3 years ago

“Loved the materials I bought and delivery was very quick and efficient. Will use your website again.”

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Posted 3 years ago

“Great service. I requested samples, selected my fabric which was delivered promptly and then recovered my old office chair… good as new!”

Textile Express 5 star review on 11th February 2022

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Posted 3 years ago

“Serious, with an unbeatable price and the material was amazing.”

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Posted 3 years ago

“Excellent service. Informed when fabric was in stock. Fabric lovely quality. Thank you for the great service”

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Posted 3 years ago

“Excellent service, speedy delivery. Just one quibble - colour sometimes not quite true but that is probably a technical fault. Overall, brilliant - wish I lived a bit nearer and could visit!”

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Posted 3 years ago

“very pleased with service and excellent product.”

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Posted 3 years ago

“Fabulous fabric, great service and quick delivery.”

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Posted 3 years ago

Textile Express is rated 4.9 based on 7,732 reviews