Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,740 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,740 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 29th January 2026

421

Anonymous

Anonymous // 01/01/2019

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“An excellent customer service experience.”

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Posted 4 years ago

“We have used Textile Express for many fabric orders and Cannot fault their customer service and delivery. I would highly recommend.”

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Posted 4 years ago

“This was a lovely company to deal with - friendly, helpful and efficient. What more could I ask?”

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Posted 4 years ago

“I cannot recommend Textile Express highly enough. Louise is always helpful and kind and requested samples and cloth were dispatched very quickly and were both perfect. Additionally, the price of the cloth was very competitive. All in all, an extremely pleasant company to deal with.”

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Posted 4 years ago

“Quick service”

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Posted 4 years ago

“5 star service. Fabric arrived next day even though I’d ordered (by phone) quite late in the afternoon. I personally didn’t need next day delivery- although I realise others do - wondering if there could be a cheaper postage rate if customer is not in a hurry? I had emailed a question prior to purchase which was answered very quickly too. Also pleased that advertised fabric was by the METRE and not the half metre as some places do. Would use again.”

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Posted 4 years ago

“Excellent service and the towelling material looks great.”

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Posted 4 years ago

“Excellent customer service from start to finish”

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Posted 4 years ago

“Textile Express is prompt helpful reliable and honest. Helped me to choose fabrics to make a quilt wouldn’t go anywhere else”

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Posted 4 years ago

“I have been orders fabric regularly from textile express for about a year now. Every order comes quickly and the fabric is always amazing.”

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Posted 4 years ago

“Excellent service, prompt delivery and very helpful”

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Posted 4 years ago

“Excellent quality fabric at an amazing price. Very quick delivery.”

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Posted 4 years ago

“Textile Express is an excellent place to buy materials, in our case, curtaining. They have a good range at very favourable prices. Knowleageable staff are on hand to help with sizing and technical queries. When some of the material we wanted was not in stock, they were able to arrange a delivery quickly, efficiently and at very fair postage charges. We thoroughly recommend this business.”

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Posted 4 years ago

“Fab service!”

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Posted 4 years ago

“Excellent prompt service delivering sample as requested. Thank you Textile Express”

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Posted 4 years ago

“Louise, Sue and everyone Re always very happy To help. Good fabrics, quick delivery, Thanks x”

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Posted 4 years ago

“Quick service. Good prices. Friendly service”

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Posted 4 years ago

“Thanks. Ordered blue fur to make a Cookie Monster costume. Turned out awesome. Service was brilliant, easy friendly communication and a lovely wee note with the material. Thanks”

Textile Express 5 star review on 4th November 2021

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Posted 4 years ago

“Always brilliant x”

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Posted 4 years ago

“Great service, friendly staff and beautiful fabrics.”

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Posted 4 years ago

Textile Express is rated 4.9 based on 7,740 reviews