Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,867 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,867 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“Have ordered a few times from Textile Express, always delighted with the quality of the material and the delivery time. Communication is excellent”

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Posted 5 years ago

“Super service, thank you”

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Posted 5 years ago

“My first order with Textile Express and 10 days after they posted the package it still hadn't arrived - there are postal problems in my area so no fault of Textile Express. However, the staff couldn't have been more helpful and promised to despatch a replacement order the next day. The package actually arrived the following day and I was able to phone and stop the replacement order. Really good customer service - I would certainly recommend this company.”

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Posted 5 years ago

“First time I have ordered on line fromTextile Express excellent service-simple to order and as every great quality fabric delivered pretty quickly”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“fast delivery and as advertised very happy with it.”

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Posted 5 years ago

“No fuss, efficient service and top quality textiles.”

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Posted 5 years ago

“Very prompt delivery”

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Posted 5 years ago

“Prompt delivery and helpful friendly staff.”

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Posted 5 years ago

“Really pleased with the quality of the material and the speedy delivery. The free sample received prior to my order gave me the confidence to go ahead with the purchase”

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Posted 5 years ago

“Beautiful fabric, excellent quality, fast delivery thank you”

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Posted 5 years ago

“The service received from Textile Express was good but the free sample could have been a little larger as it did not show much of the design and different colours.”

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Posted 5 years ago

“The staff at textile express cannot be praised highly enough. The customer service is excellent. Unfortunately on this occasion their delivery company let them down. I don’t hold it against them in anyway…”

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Posted 5 years ago

“This is my first choice when looking for fabrics, particularly furnishing fabrics. Their prices are cheaper than anyone else, they stock many good brands, their own fabrics are incredibly good, and the delivery is very swift - what’s not to like?”

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Posted 5 years ago

“As usual good quality excellent price and prompt customer service”

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Posted 5 years ago

“A clear easy to use website, great support via samples, efficient postal arrangements and great value for money-thank you!”

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Posted 5 years ago

“I couldn't be more pleased with the quality of service and product from Textile Express. The staff were very helpful in sourcing the fabric I wanted on two occasions. Thank you.”

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Posted 5 years ago

“Excellent customer service. There wasn’t enough fabric for my order initially and they kept me fully up to date and got it out to me ASAP. Samples came quickly- fabric is lovely.”

Textile Express 5 star review on 5th December 2020

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Posted 5 years ago

“Excellent service - samples, delivery of orders, made to measure service - all excellent, thank you - would strongly recommend.”

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Posted 5 years ago

“Fantastic service. Excellent quality.”

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Posted 5 years ago

Textile Express is rated 4.9 based on 7,867 reviews