Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,821 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,821 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“Thanks for supplying the lovely fabric so quickly, and for your help with my payment issue.”

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Posted 1 year ago

“Excellent service, lampshade kits arrived really quickly . I’ll be ordering the fabric from you soon!”

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Posted 1 year ago

“Great customer service and speedy delivery”

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Posted 1 year ago

“The fabric looks and feels really lovely and is exceptionally good quality. Particulaly pleased to find made in the UK. I love the muted colours and am looking forward to making my winter skirt as we move into autumn. Delivery was prompt, well packaged and presented, highly recommend this family owned business”

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Posted 1 year ago

“The fabric was beautiful (to re-cover our outdoor furniture) and arrived really quickly and safely wrapped. I would definitely buy again from Textile Express 👍”

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Posted 1 year ago

“Hi Thank you so much for your reply and samples which were really nice but unfortunately this time not quite what I wanted . I will however keep looking to see if you add more choices to your collection. Once again many thanks for your valuable help and hopefully be in touch in the near future. Yours sincerely D.Robinson”

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Posted 1 year ago

“The delivery was quick, the lampshade kit had everything I needed apart from my chosen fabric. The instructions to make the lampshade were very clear. I really enjoyed making the lampshade that was to go in top of my Grandfather’s lamp stand that he had made over 75 years ago. The new shade has bought new life back into the lamp stand.”

Textile Express 5 star review on 29th July 2024

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Posted 1 year ago

“Quick delivery, great fabric and very helpful when I asked to change order! 'Measure twice, cut once' as the saying goes! Will definitely be buying from you again.”

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Posted 1 year ago

“Arrived promptly and quality of material was excellent”

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Posted 1 year ago

“Speedy response, exactly what was ordered and best of all, very pleasant and helpful on the telephone. Couldn’t be better.”

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Posted 1 year ago

“Beautiful fabfic, but have not had a chance to use yet.”

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Posted 1 year ago

“Always really helpful and the orders are really well packaged and great quality.”

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Posted 1 year ago

“Good quality fabric. Colour as appeared on screen. Just what I needed. Just wish I’d been able to buy half a metre, didn’t need a full one.”

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Posted 1 year ago

“I ordered 4 metres of luxury faux reindeer fur, for chair and sofa throws. It's incredibly soft and luxe, and as usual the service and value were great. Thank you”

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Posted 1 year ago

“Super service as usual. Special thanks to Lizzie and Louise for helping me with curtain making knowledge. Merci beaucoup!”

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Posted 1 year ago

“Excellent customer service when I needed some advice on a particular fabric. Easy to use website and checkout. My order was delivered quickly and I as updated at each stage of the order process. I am extremely pleased with the fabric ( feather proof fabric) it was the perfect solution for my feather cushions, as I no longer have feathers escaping from them! Thank you Textile Express with your help and advice .”

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Posted 1 year ago

“Always excited to receive my purchases and get on with my sewing projects… the team at textile express are always friendly, helpful and knowledgeable. My orders are always sent out promptly…”

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Posted 1 year ago

“Top notch customer service and amazing selection of fabrics!”

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Posted 1 year ago

“Quick delivery! Especially love the note :Happy sewing! 🙂”

Textile Express 5 star review on 18th July 2024

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Posted 1 year ago

“Excellent service and value”

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Posted 1 year ago

Textile Express is rated 4.9 based on 7,821 reviews