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Textile Express Reviews

4.9 Rating 7,705 Reviews
99 %
of reviewers recommend Textile Express
Company Reviews Metrics
4.9
Based on 7,705 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Textile Express Reviews
Textile Express 5 star review on 4th December 2025
Sue McCormick
Textile Express 5 star review on 15th May 2025
Jackie Grundy
Textile Express 5 star review on 19th April 2025
Valerie Davies
Textile Express 5 star review on 19th April 2025
Valerie Davies
Textile Express 5 star review on 8th April 2025
Melanie McDonald
Textile Express 5 star review on 26th February 2025
Elinor Lambrecht
Textile Express 5 star review on 26th February 2025
Elinor Lambrecht
420
Anonymous
Anonymous  // 01/01/2019
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Olive Barnett
Verified Buyer
“Excellent service with samples and working out material required. Louise in particular was very helpful and arranged delivery. This was on time and Parcel Force even apologised for being 3 minutes late.”
Helpful Report
(Oswestry) - Posted 1 year ago
Jane White
Verified Buyer
“Order was easy to place. Good friendly customer service - telephone was picked up promptly (very important!) when I called with a query and I received a timely follow up reply with an update on delivery. Delivery was then made at the expected time. I can receommend this company.”
Helpful Report
(Oswestry) - Posted 1 year ago
Jonathan Baldock
Verified Buyer
“Great value and great communication. Even when the delivery drivers (Parcelforce) didnt deliver the parcel on time as they promised. The team at Textile Express were chasing it and super helpful. Great people and great company - I’m now a regular customer and highly recommend them.”
Helpful Report
(Oswestry) - Posted 1 year ago
Alison Bull
Verified Buyer
“I have ordered a few times from Textile Express and every time I have received the order very quickly and packaged nicely. There products are good quality and competitive prices. Their Instagram is engaging and the family vibe of the company shines through. I would definitely visit the shop if it wasn't so far away.”
Helpful Report
(Oswestry) - Posted 1 year ago
Dominique Castex
Verified Buyer
“Fast and efficient delivery! Beautiful fabric!”
Helpful Report
(Oswestry) - Posted 1 year ago
Janet Noble
Verified Buyer
“Ordered in the afternoon, despatched same evening, delivered promptly.”
Helpful Report
(Oswestry) - Posted 1 year ago
M Rees
Verified Buyer
“Excellent service and a lovely message with my irder. Diolch yn fawr”
Helpful Report
(Oswestry) - Posted 1 year ago
Berenice Foster
Verified Buyer
“So helpful with choosing and sending samples outvt me based on my preferences”
Helpful Report
(Oswestry) - Posted 1 year ago
Nele Noormets
Verified Buyer
“Super fast delivery and good customer service”
Helpful Report
(Oswestry) - Posted 1 year ago
Vicki Sharp
Verified Buyer
“Very helpful response to an enquiry email. Fabric arrived in a couple of days. Beautiful quality, a bargain! Will be buying again.”
Textile Express 5 star review on 17th September 2024
Helpful Report
(Oswestry) - Posted 1 year ago
Jill Tuck
Verified Buyer
“Quick service. Beautiful product”
Helpful Report
(Oswestry) - Posted 1 year ago
Clare Harris
Verified Buyer
“Always very efficient in their sevice or in any queries they are asked. Impressed”
Helpful Report
(Oswestry) - Posted 1 year ago
Caroline De Beires Vilela
Verified Buyer
“Always great service and lovely fabrics!”
Helpful Report
(Oswestry) - Posted 1 year ago
Marie Delaney-Moore
Verified Buyer
“Excellent service, rang to let me know that their were 2 variations of the material i needed and did i want samples to check. Helpful staff member went through how to work out how much material i needed for my curtains, recommended lining, and thread. Lovely package of everything arrived, all ready to sew. Thank you”
Helpful Report
Posted 1 year ago
Jennifer Burgess
Verified Buyer
“My order for the lampshade kits arrived very quickly, securely packaged, with email advising despatch. Also Louise responded to a query regarding material I wish to order and will let me know when it's been restocked. Excellent service thank you.”
Helpful Report
(Oswestry) - Posted 1 year ago
Marie Geater
Verified Buyer
“My new favourite textiles website! Great variety of excellent quality fabrics, easy to browse and view collections, speedy free sample service to assist with choice (good size samples too!) and prompt delivery. Delighted with my beautiful new fabric and the price was very reasonable - I just need to find time to turn it into new chair covers now! I'll look forward to shopping with this lovely family company for my next interior project. Many thanks!”
Helpful Report
(Oswestry) - Posted 1 year ago
Andrea Winterflood
Verified Buyer
“Lovely selection of fabrics ordered”
Helpful Report
(Oswestry) - Posted 1 year ago
Brenda Brooks
Verified Buyer
“beautiful fabrics and great customer service”
Helpful Report
(Oswestry) - Posted 1 year ago
Pam Henson
Verified Buyer
“So far only ordered free samples : but their communication is excellent; size of samples is generous and each one is labelled giving design; colour; composition; cleaning; width of roll; suitability; price per metre; martingale “rub” rating. Couldn’t ask for more.”
Helpful Report
(Oswestry) - Posted 1 year ago
Emma Dedrick
Verified Buyer
“Easy website, quick delivery, easy payment”
Helpful Report
(Oswestry) - Posted 1 year ago
Textile Express is rated 4.9 based on 7,705 reviews
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