Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,857 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,857 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“Always quick service and extremely helpful if you have to speak to them on the phone great people”

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Posted 5 years ago

“Excellent staff, very helpful. Products very competitively priced, delivered quickly.”

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Posted 5 years ago

“Lovely fabrics, the washed pure linen was such a good price. I’ve just started making curtains for my bedroom with the sky teal and they’re coming on a treat. Lots to choose from too.”

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Posted 5 years ago

“I was delighted with the samples I received and ordered my fabric which arrived two days later. Very pleased with the service.”

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Posted 5 years ago

“Beautiful fabrics and lovely service!”

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Posted 5 years ago

“I received my order promptly, and in pristine condition. The fabric itself was easy to work with - I am very pleased with the end result”

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Posted 5 years ago

“Some of the most beautiful fabric I ever did see, thank you.”

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Posted 5 years ago

“Very prompt. Lovely quality fabrics.”

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Posted 5 years ago

“Just what I was looking for”

Textile Express 5 star review on 29th April 2021

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Posted 5 years ago

“Very helpful. Contacted me by phone to advise fabric out of stock. Offered refund or to send when in stock. I choose the latter and it arrived a couple of weeks later. Lovely fabric”

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Posted 5 years ago

“Great service from requesting samples to fabric order. Excellent communication throughout and quick dispatch of my order. I'd definitely recommend Textile Express and will certainly order from them again myself.”

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Posted 5 years ago

“Material arrived on time great that textile express send material samples at no charge so I was able to decide exactly what I wanted. I am making a roof for a tree house and will send a photo when finished.”

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Posted 5 years ago

“Very speedy service and the fabrics were exactly as described and promised. I have already made a skirt out of the linen viscose which is of a lovely quality.”

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Posted 5 years ago

“Wonderful service, excellently priced quality fabric!”

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Posted 5 years ago

“Lovely fabric but did not arrive on time for start of course after upgrading service. This was down to courier firm not Textile Express, as fabric was despatched after paying additional fee. Extra fee was refunded. I had reported it at around 4.45pm on day it was supposed to arrive but had to call following morning to report it did not arrive that evening by 6pm to only find out it never reached depot night before. Frustrating as had to head for course without it. Luckily course was not too far so arranged for it to get to me as soon as it arrived. (Around 2pm) Staff did all possible to find out that day and keep me informed. Sorry has to be 3 on this occasion but previous experience has been 5.”

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Posted 5 years ago

“Beautiful material, recieved promptly. Very sweet note enclosed saying " enjoy and happy Sewing" which I definitely will 😊”

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Posted 5 years ago

“Always friendly staff - helpful and informative - have recommended to my sister in law who has recently also made a purchase. Quick delivery”

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Posted 5 years ago

“Great fabric at an excellent price. Arrived very quickly with a personal note in the package, a nice touch.”

Textile Express 5 star review on 28th April 2021

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Posted 5 years ago

“Excellent purchase. Service”

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Posted 5 years ago

“I’ve ordered fabric from here twice and both times it’s been really nice quality. The prints are sharp and look as they appear on the website.”

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Posted 5 years ago

Textile Express is rated 4.9 based on 7,857 reviews