Textile Express Reviews

Name: Textile Express
Rating: 4.94

4.9 Rating 7,861 Reviews

99 %

of reviewers recommend Textile Express

Company Reviews

Metrics

4.9

Based on 7,861 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Textile Express 5 star review on 4th December 2025

420

Anonymous

Anonymous // 01/01/2019

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“Fantastic products, great customer service & the thread matches have been spot on. Parcels are delivered quickly. Lovely people. Can't recommend highly enough!”

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Posted 5 years ago

“Quick postage, will buy again”

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Posted 5 years ago

“Very good ordering and collection service. Very pleased with fabric.”

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Posted 5 years ago

“Excellent service. Colour of fabric slightly darker than I had expected but acceptable.”

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Posted 5 years ago

“Superb service! I honestly can't see how you can improve. Love that I can come to the door and wave at you and then you beetle about and bring what I need.”

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Posted 5 years ago

“Excellent service. Delivered within 48 hours of ordering (at the weekend)”

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Posted 5 years ago

“Excellent range of fabrics and excellent service! What more can I say”

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Posted 5 years ago

“I was extremely impressed with the service I received from this company. Prompt and courteous. What a shame I am unable to say the same about the delivery company they used to deliver my goods”

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Posted 5 years ago

“I am very happy with the customer service from Textile Express after some confusion with the type of fabric I ordered. After an email I was quickly contacted and offered a refund and advice on suitable fabric. I will certainly order from Textile Express as I have confidence in this company. Thank you Sue.”

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Posted 5 years ago

“Excellent service as always. Very prompt delivery. Gorgeous fabric.”

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Posted 5 years ago

“Excellent service really good quality fabric would definitely use again”

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Posted 5 years ago

“Amazing service and beautiful fabrics. Was recommended to me and will recommend on - so pleased to have found such a lovely company.”

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Posted 5 years ago

“Excellent service - it arrived very quickly”

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Posted 5 years ago

“The website colours are sadly not a true colour of the actual fabric. Having said that the quick delivery of the samples is excellent”

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Posted 5 years ago

“Excellent quality and value along with efficient service.”

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Posted 5 years ago

“Fantastic service, speedy delivery”

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Posted 5 years ago

“Always immensely helpful, wide range of stock competitively priced, and rapid delivery”

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Posted 5 years ago

“Brilliant beautiful fabric, nicely wrapped and great great quick delivery!”

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Posted 5 years ago

“I requested a few samples before choosing my fabric. Both samples and then fabric were delivered promptly. Thank you”

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Posted 5 years ago

“Fun fabric choices and great quality”

Textile Express 5 star review on 7th February 2021

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Posted 5 years ago

Textile Express is rated 4.9 based on 7,861 reviews