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Temptation Gifts Reviews

4.9 Rating 32,943 Reviews
98 %
of reviewers recommend Temptation Gifts
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About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

Visit Website

Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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Samuel H
Verified Buyer
“I don't normally leave feed back but the service I have revived isn't good enough yes I understand it's nearly Christmas and places will be busy due to a lot of parcels but having place an order over 12 days ago and still not receiving it is not exceptiable in my eyes!!! Also have had no communication regarding my order which said it would take 3- 5 working days to be delivered and being sent an email saying it had been dispatched after the third day is simply not right!!! Wouldn't bother using this site again waste of time and money!!!”
Helpful Report
Posted 9 years ago
Dear Samuel, Our apologies that you haven't received your parcel as yet. I can see from your order details that your item was dispatched 2 days after being placed, and sent using our standard delivery method. This is a Royal Mail service that usually takes 2 days, or at most 3 days, to arrive after dispatch. But unfortunately on this occasion it appears to have been delayed further or been lost in the postal system. You should have received confirmation from our customer service team that your parcel has now been resent and should arrive with you in 1-2 working days. Apologies again, David - TemptationGifts.com
Posted 9 years ago
Jodi A
Verified Buyer
“I have not received my order”
Helpful Report
Posted 9 years ago
Tracey G
Verified Buyer
“Ordered two items and only recieved one of them, delivery was also slow.”
Helpful Report
Posted 9 years ago
Dear Tracey, We are very sorry that you haven't received one of the items that you ordered. We have sent you a separate email to confirm whether you would like the missing item sent out to you or would prefer a refund. Please contact our customer service team at your earliest convenience, so that we can help to solve this issue for you. Thank you, Kind regards, David - TemptationGifts.com
Posted 9 years ago
Maureen O
Verified Buyer
“Very pleased with prompt delivery and the box is lovely just what my granddaughter will love too.”
Helpful Report
Posted 9 years ago
Kacey K
Verified Buyer
“the china thing arrived in about 20 pieces. I had to throw the whole lot away. The packageing was poor. i went to another store and bought another . As a matter of fact on ordering I wanted two. You only had one . So I expect it was broken before it was sent. The other tthing I asked the lady on th phone to let me know when more came in . She said this was a service you could do. Order from you again . I THINK NOT”
Helpful Report
Posted 9 years ago
Dear Kacey, We are truly sorry if your order has arrived broken. It is our policy to always ensure sufficient packaging is used to prevent items from being damaged in transit. And I assure you that we perform quality checks prior to items being packed and dispatched to make sure that products are in perfect condition and our customers are not left disappointed. Please could I ask you to check your emails as we have contacted you directly see if we can arrange a refund or replacement for the broken goods. Apologies again, Kind regards, David - TemptationGifts.com
Posted 9 years ago
REVET P
Verified Buyer
“Hi, we ordered these two items : R2-D2 Desktop Vacuum Ref. PP2683SW Qty : 1 Sporting Antics Rugby Cairngorm Shape Mug Ref. CA-H-SANT-1 Qty : 1 We didn't recieved it yet. We hope to have it this week. If not I will take contact with you next week. Best Regards Pascal REVET”
Helpful Report
Posted 9 years ago
Dear Pascal, Apologies that your order has not arrived as yet. We usually expect standard international parcels to arrive within 2 weeks of ordering, but at busy times of year this can take a little longer, depending on international postal services. Nonetheless, we would still expect you to receive your items before the end of this week. Please do contact our customer service team at customerservice@temptationgifts.com if you still have not received your order by then, and we will be happy to assist. Kind regards, David - TemptationGifts.com
Posted 9 years ago
Shameem S
Verified Buyer
“I heard Yankee candles have good smell so I bought quite a few, very disappointed no smell.”
Helpful Report
Posted 9 years ago
Dear Shemeem, We're very sorry if you've been disappointed with an item purchased from us. We get very little negative feedback about Yankee candles and their scent, but it is the case that some of the smaller candles do have a little less throw and a few of the fragrances are more subtle in nature. However, if you are unsatisfied with any of the items you have ordered, please do contact our customer service team on customerservice@temptationgifts.com or 01494 790424, and we'll be happy to look into arranging for them to be returned. Kindest regards, David - TemptationGifts.com
Posted 9 years ago
Gudrun L
Verified Buyer
“Hello, unfortunatley my mug had not reached me until today. When do you posted it? Is there a way to find out, where it is now? With kindest regards from Bremen Gudrun Lange-Butenschoen”
Helpful Report
Posted 9 years ago
Dear Gudrun, Apologies that you have not received your item as yet. Normally we would expect overseas orders to have arrived by now, but we are aware that at busy times of the year it can take a little longer for parcels to be processed by international postal services. We have sent you an email to assist with locating your order or to make alternative arrangements. Kind regards, David - TemptationGifts.com
Posted 9 years ago
Lnda G
Verified Buyer
“I ordered beverage coasters from www.temptationgifts.com with the saying "Queen of Awesomeness" inscribed on them, requesting one set. What I received, in the United States, where I reside, was a single coaster! When I e,mailed Temptations to explain that they had made a mistake in not sending a complete set of 4, a CSR indicated that this product is sold singly. Who buys one coaster? I have recently ordered other decorative coasters from artisans at Etsy, and they always arrive in a pack of 4. I am totally dissatisfied!”
Helpful Report
Posted 9 years ago
Dear Linda, We apologise if you have been disappointed with your shopping experience with us. Almost all the coasters that we sell come individually (with quite individual designs) and we make no reference to them being part of a pack; when items do come in a set it is clearly indicated in the product name and description. We encourage customers to read product descriptions carefully before placing their order, and our customer service team is available to answer any queries you may have with the products that we offer online. Kind regards, David - TemptationGifts.com
Posted 9 years ago
Temptation Gifts is rated 4.9 based on 32,943 reviews
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