Temptation Gifts Reviews

Name: Temptation Gifts
Address: Unit 2E, Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.89

4.9 Rating 33,874 Reviews

98 %

of reviewers recommend Temptation Gifts

About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

Visit Website

Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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Temptation Gifts 5 star review on 7th October 2025

1550

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Paid for premium delivery it didn't arrive by the date customer services said it would therefore I went to a wedding with no present very very disappointed”

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Posted 9 years ago

“Ordered a Ted Baker passport and luggage tag set and requested for it to be gift wrapped. The gift wrapping quality was of a low standard, cheap looking paper and ribbon. I ended up using my own wrapping paper. When I unwrapped the paper it came in g was disappointed to find that the gift box was scratched all over. As it was too late to exchange because it was a birthday present, I had to just apologise to the person I was giving it to for that state of the box. It looked like I'd ordered a second hand item. Unfortunately would not recommend.”

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Posted 9 years ago

Dear Rachel, We are very sorry if the gift wrapping applied to your order was not up to our usual standards. I have refunded you in full for that service. Our apologies again, David - TemptationGifts.com

Posted 9 years ago

“Never received my item. It has now been three weeks and nothing. I called last week and was informed to wait. This was meant to be a present for my partner and now I will have nothing to give him on his birthday. Never shopping with Temptation again.”

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Posted 9 years ago

“Wrong card sent out. Second card was badly damaged when delivered.”

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Posted 9 years ago

“I haven't received my parcel.”

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Posted 9 years ago

Dear Yasmin, We are very sorry that you have not received your parcel as yet. We would have expected your items to be with you well before now. I have passed your details onto our customer service team, and they will be in touch shortly to try to help. Or you can contact them at your own convenience on 01494 790424 or at customerservice@temptationgifts.com. Apologies again, Kindest regards, David - TemptationGifts.com

Posted 9 years ago

“I have not received my order yet.”

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Posted 9 years ago

“Did not receive packsge”

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Posted 9 years ago

“Dear Sirs, please check what happened I have not received my parcel yet. wondering where it is. Thanks Best Volker Kloubert”

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Posted 9 years ago

“I ordered three mugs have not received them been to long they want me to review my purchase and I haven't received it. I tried to call phone number is a phony. one..”

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Posted 9 years ago

Dear Karen, We are very sorry that you have not received your items as yet and we apologise if you have had any difficulty contacting us. Our customer service team is available from 9am-5pm, 7 days a week at customerservice@temptationgifts.com or on 01494 790424. I have passed on your details to our customer service team, so that they can contact you directly to help resolve this issue. Our apologies again, David - TemptationGifts.com

Posted 9 years ago

“Hello, I didn't received my order yet! Could you tell me when it was supposed to?! Thank you Catarina Quadrado”

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Posted 9 years ago

Dear Catarina, We are very sorry that you have not received your order as yet. Standard international orders can take up to 2 weeks to arrive at their destinations. If you still do not have your items by next week, please do contact our customer service team at customerservice@temptationgifts.com, and we will be glad to help. Apologies again, David - TemptationGifts.com

Posted 9 years ago

“For the second time I received the wrong item and paid extra for delivery for it to get delivered before a family members bday. It's a shame cos they have really good gift ideas but to receive the wrong item twice is not good enough. There is also no return policy or info with the gift and have therefore not returned the items.”

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Posted 9 years ago

Dear Ross, We are extremely sorry that you have received the wrong item. If you contact our customer service team at customerservice@temptationgifts.com or on 01494 790424, we will be able to provide you with a free returns label so that you can send the item back for a replacement or a full refund. I have already refunded you the additional amount that you paid for faster delivery. Apologies again, David - TemptationGifts.com

Posted 9 years ago

“I never even recieved my goods”

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Posted 9 years ago

Dear Kayleigh, We are very sorry that you have not received your parcel as yet. I can see from your order details that there may have been some incorrect delivery information provided, which has resulted in the items getting lost. Our customer service team have contacted you in regards to this isssue to see if we can resolve it and get your item to you as promptly as possible. Kindest regards, David - TemptationGifts.com

Posted 9 years ago

“Disappointing customs declaration make by me paying when I shouldn't pay!!!”

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Posted 9 years ago

“Very pleased order arrived earlier than I anticipated”

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Posted 9 years ago

“really rubbish candle doesnt even smell like warm buttered bread, smells like urine”

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Posted 9 years ago

Dear Sayeda, Our apologies if you have been disappointed with the item that you purchased from us. We have had no other complaints in regards to the fragrance in question, and so I am sorry if the scent wasn't to your liking. If the candle is unused then we will happily refund you in full - please contact our customer service team, who can help to arrange for the item to be returned. Kindest regards, David - TemptationGifts.com

Posted 9 years ago

“The product I bought was dreadful! Fairy light necklace, only five actually lit up and the plastic baubles keep breaking off and you can't fix them back on.....don't waste your money!”

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Posted 9 years ago

Dear Audrey, Our apologies if you have been disappointed with items that you have ordered from us. We try to ensure the quality of all the items that we offer for purchase on our website, and are unaware of any other customer concerns in regards to the products that you mention. I have requested that our customer service team contact you in regards to this issue, so that we can arrange for the items to be returned and refunded. Apologies again, David - TemptationGifts.com

Posted 9 years ago

“I ordered this package on the 28th of December 2015. Today is January 11th, and still no package has arrived. So disappointing - first time I have ordered from the site instead of just going into store. Clearly, a very bad decision. I leave for a trip abroad this week and the gifts for friends and family are somewhere in the ether of the postal system. Very poor. I will say that I contacted customer service and they have been nice and said they will re-dispatch what they can of my order. This is good service but I suspect many items will no longer be available because I bought most of the items on sale. Will no order through them again - very unreliable.”

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Posted 9 years ago

Dear Anneke, We are very sorry that your order didn't arrive with you - very rarely parcels are lost within the postal system and do not arrive at their intended address. Having looked at your order details, I can see that we resent your order in full using our Next Day courier service and so you should have received your items now. If you have any further concerns or queries, please don't hesitate to contact our customer service team. Kind regards, David - TemptationGifts.com

Posted 9 years ago

“I only received 1 of the 2 items I ordered.”

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Posted 9 years ago

“I would love to leave a reveiw, but I ordered this item over 6 weeks ago and still have not recevied it. When I contacted customer service, they said that they cannot track the shipment as it is international. Very frustrating,”

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Posted 9 years ago

“I didn't recieved my order yet. Please find where is my order is!”

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Posted 9 years ago

Dear Neval, We are very sorry that your parcel has not arrived as yet. I can see that your order was dispatched within 24 hours of you placing it. We normally expect international orders to take between 10-14 working days for delivery, and so due to the recent holiday period your order may take a little more time overall to be delivered. Given this information we would expect your order to arrive with you this week, so please do get in contact with our customer service team if your items do not arrive within this time-frame. Apologies again, David - TemptationGifts.com

Posted 9 years ago

Temptation Gifts is rated 4.9 based on 33,874 reviews