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Temptation Gifts Reviews

4.9 Rating 34,922 Reviews
98 %
of reviewers recommend Temptation Gifts
Read Temptation Gifts Reviews

About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

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Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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Great selection of products, and competitive prices, postage a little slow compared to others but disappointed that the mug I ordered didn't come in a box. You have the option to pay extra for an 'extra large' box but no where does it say, unless you do this, no box is provided. Considering how expensive Dunoon mugs are, this was a real disappointment, when other sellers, do provide the box!
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Posted 3 weeks ago
Ordered some quite expensive mugs as I couldn't find them in Australia. I paid. They arrived. What else can I say except that the packaging was amazing, well done?
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Posted 3 weeks ago
Really pleaesed to discover this site and everything ordered was brilliant. Only 3* as missing from order was the Xmas tissue paper and although I emailed 2 weeks ago… I still have heard nothing and no tissue paper sent. V disappointed
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Posted 3 weeks ago
Hi, thank you for your review. We did reply top your email on 3rd December, please see below.Thank you for your email, I am sorry to hear that the tissue paper is missing from the box. All our orders are checked twice before leaving us, so I am concerned to hear about the missing item. Quite often flat items are placed at the bottom of the box underneath the packing materials so could I respectfully ask to recheck the box to ensure something is not underneath. Either way please could you provide me with a photo of the delivery note which can be found inside the delivery box, so we can identify who here picked and packed your order and if possible, a photo of the shipping box so we can see if potentially your order has been tampered with whilst in transit to you. We can then look at the next steps. Kind regards, Christine
Posted 3 weeks ago
I did not think the jellycat amusables parmesan looked very good, didn't look new. Not happy that I had to buy the jellycat bag as thought they would arrive together. Rather disappointed to be honest
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Posted 3 weeks ago
Hello ,Thank you for your review I am sorry that you are disappointed that the items don’t come in Jellycat branded bags. All our Jellycat products come to us directly from Jellycat, however they do not supply us with the dust bags or gift bags. The dust bags are only available if you order from Jellycat directly, therefore I’m afraid that we are unable to forward one to you. Kind regards Rebecca @ customer service
Posted 3 weeks ago
Packaging very poor. Thin postage bag was ripped. Jelly cat was in ok condition wouldnt order again.
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Posted 1 month ago
I bought some Ceramic Christmas ornaments and when they arrived they were packaged up perfectly to stop them from being broken in transit. Would definitely buy from this company again.
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Posted 2 months ago
I absolutely loved the gift wrapped present for our work colleague, it was beautifully done but my only disappointment was the length of time it took to be processed and delivered
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Posted 4 months ago
A beautiful little teabag dish, very reasonably priced and arrived quickly. Thank you
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Posted 4 months ago
very fast delivery, wish it came with the blue jellycat bag though
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Posted 5 months ago
quick delivery but no dust bag included
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Posted 5 months ago
The order was shipped and delivered relatively quickly. I was annoyed because my jelly cat had a fault on the fabric. Anyone taking the time to inspect the quality they are shipping out would have seen this but this care is not taking place. It's velvetty fabric so you can stroke it down but as it is a fault (like a scuff on the facbric) it doesn't brush out when you stroke the fabric. Very annoyed as Jelly cats are expensive enough. The picture didn't look like the item sent either. It has a huge seam between it's chin to between it's eyes - this can't be seen on the stock image. And finally the facial expression is not the same due to the position of the eye lids. If you deal with toys you should know facial expressions are everything! It changes it from a happily contented jellyfish to a sad one because the position of the eye lids and the smile are different.
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Posted 8 months ago
Hi, Thank you for your review, we are sorry that you are unhappy with the Jellycat Jellyfish that you have received. Please email a photo to us customerservice@temptationgifts.com , we can then advise further. Kind regards, Rebecca, customer service
Posted 8 months ago
The service was very quick and delivered to my door within the timescale quoted. I bought some soap which cost upwards of £10 inc postage. The wrapper on the soap was very old looking and I was unable to give as a gift due to this looking as though it had been laying around for far too long.
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Posted 9 months ago
Hi, thank you for your review, we are sorry that you are dissapointed with the wrapper on the soap. Please email a photo to us at customerservice@temptationgifts.com, we can then look into this further. Kind regards, Rebecca @ customer service.
Posted 9 months ago
I absolutely luv the design on this mug. It's perfect for a Tea drinker. It's bright and colourful but unfortunately I don't like the mug. I don't find my tea stays hot for very long due to the width of the top of the mug. I've found this with mugs with wide tops previously, but I hoped this one would be different. Sadly it's not. It's a real shame as I really luv the design. I wish they did this design in the Henley style mug. It's a nice mug to hold and drink from, it just doesn't keep hot tea, hot for very long. The mug itself came well packaged and delivery was fast. Excellent company to buy from. I'm just sorry the style of the mug spoils a great design!
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Posted 11 months ago
I was disappointed with the jellycat as it was So small , they did refund but I had to pay and was advised to send it to be signed for , it made it an expensive return compared to the original cost but I returned it on principle
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Posted 11 months ago
Thank you for your review. I'm sorry to hear that the Gingerbread Fred medium was smaller than expected. The names (including the 'medium') are taken directly from Jellycat themselves. We do include the dimensions of products on the product page as well as a photo showing this item being held by someone to give a visual representation of its size. Apologies for any disappointment caused. Kind regards, customer service
Posted 11 months ago
Seem to be a good company however the card never arrived.
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Posted 11 months ago
Thank you for your review. We are very sorry to hear that your item never arrived. We have now refunded you in full for the missing item and we apologise again for any inconvenience this caused. Kind regards, Customer Service
Posted 11 months ago
Items well packaged but one of the items wasn’t as expected and I wasn’t pleased that my only option was to return it at my own cost. Even though I have plenty of reasons why the product description and images were misleading Customer services were adamant that as the product dimensions were given that it was basically my problem and were not interested in offering any other solution. Therefore would not risk buying from them again. Would only shop with companies that offer free exchange/return and have more sympathetic and proactive customer service staff.
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Posted 11 months ago
Lots of beautiful products. Just be careful, if you buy from an other country (France for me), you will have to pay additional taxes not mentioned in delivery price (delivery price is about 16 pounds and additional taxes 16 as well !) 🥺
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Posted 1 year ago
The jellycat arrived in great condition and I love it but it would have been nice if it came in the blue jellycat bag like if I had bought it from the jellycat website directly.
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Posted 1 year ago
Prompt service
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Posted 1 year ago
Very disappointed my Dunoon mug wasn’t in a Dunoon box
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Posted 1 year ago
Temptation Gifts is rated 4.9 based on 34,922 reviews