Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Temptation Gifts Reviews

4.9 Rating 27,113 Reviews

98 %

of reviewers recommend Temptation Gifts

Company Reviews

Product Reviews

About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

Visit Website

Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

Write Your review

Tell us how Temptation Gifts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Temptation Gifts 5 star review on 18th April 2024

Temptation Gifts 5 star review on 17th April 2024

Temptation Gifts 5 star review on 13th April 2024

Temptation Gifts 5 star review on 13th April 2024

Temptation Gifts 5 star review on 11th April 2024

Temptation Gifts 5 star review on 11th April 2024

Temptation Gifts 5 star review on 11th April 2024

1091

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Beauutiful goods. But using Royal Mail for delivery was dreadful and in the end I had to pick it up from the post office myself which was too late fer her birthday.”

Posted 2 weeks ago

“Lovely 3d cards, but not made clear on the website that the envelope was not designed for the postal system. I had to sellotape the edges down so it wasnt ripped open.”

Posted 2 weeks ago

“I bought the Serenity Flower Box card, beautiful card but what a ridiculous envelope. No way of it sticking down, just folds. Stupid for such an expensive card. No way will that survive the postal system. So disappointed”

Posted 3 weeks ago

Thank you for your review. I'm sorry to hear that you were disappointed in the type of envelope. It is designed to be more on the aesthetic side, with a butterfly shaped front that folds through the base of the envelope. For this reason I believe they are generally designed to be given in person. My apologies that on this occasion it was unsuitable for the intended purpose. Kind regards, customer service

Posted 3 weeks ago

“The card itself was good. However it was packed in an A4 box which would not fit through the letterbox. It was left on the doorstep to get soaking wet. Luckily the card was in plastic. I have ordered cards from other companies which are always packed in a protective envelope which can be posted though the letterbox. If this type of packaging was used it would avoid spoilage and potentially reduce the cost of postage.”

Posted 1 month ago

“Packaged quite bad, I normally wouldn’t have cared but it was a gift. Arrived fast though”

Posted 1 month ago

“Nothing to say on the site, the items are very nice but the import taxes to Belgium are exorbitant: 120 euros for 117 euros of goods. Pay attention :(”

Posted 2 months ago

“I had ordered a jellycat around Christmas time. The jellycat was delivered to Manchester which I’m not sure if was temptation gifts fault or the couriers. Had someone on the phone from customer services who were very helpful.”

Posted 3 months ago

“Sent on time.”

Posted 3 months ago

“Arrived ok . Not as big as I thought for the price.”

Posted 3 months ago

“Did not receive a tracking number, so I had no idea when the item would arrive (and also couldn't pick up parcel at post office). Lovely item, however the design is not like the picture. The bottle I received isn't as tall, the bottle neck is more dense. The picture should be updated on the shop website to match the actual bottle.”

Posted 3 months ago

Good Afternoon, thank you for your review, A tracking link is provided in the dispatch email but customers are always welcome to contact us via phone (01494790424) or email (customerservice@temptationgifts.com) if any further information is required/if the link is not working. In regards to the Grey Bees bottle, all dimensions are provided on the product page. If you feel that the size is different, please contact us on the above and we can of course look into this for you, Kind regards, Customer Service

Posted 3 months ago

“I was disappointed that the mug was posted in a plain box. Although well packaged , it looked a bit shoddy to give as a present”

Posted 3 months ago

“It wasn't made clear that the Emma Bridgwater items I bought were seconds, think that should be made plain on your website.”

Posted 3 months ago

Hi, thank you for your review. The Emma Bridgewater that we sell on our website are not seconds. If you are unhappy with any items, in the first instance please contact us by email at customerservice@temptationgifts.com with photos, we can then look into this further for you. Kind regards, Rebecca@ customer service.

Posted 3 months ago

“The service attitude is good,but careless the work,the first time send me a damaged gift,then I went to the post office to return back for replacing a new one .Then u give me a wrong one ,I went to the post office again to make up your mistake!!!”

Posted 3 months ago

Good Afternoon, thank you for your review. Further to our email correspondence, we have resolved this for you, kind regards, Customer Service

Posted 3 months ago

“Havnt received it so will have to send it back if i ever get it as too late”

Posted 4 months ago

Hi Linda, Thank you for your review. Having looked at the tracking for your parcel, it does look like delivery was attempted on the 5th of December but no one was in. I have contacted you directly via email regarding how to book for redelivery or collection. Kind regards, customer service

Posted 4 months ago

“The item was the same price as everywhere else and it’s was pure luck I chose this website, looking at the price of delivery you would think it would get to you in a couple of days but took nearly a week and was quiet a small item so no idea why it took so long and was so expensive to deliver. I won’t be using the site again.”

Posted 4 months ago

Thank you for your review. I'm sorry to hear that you're disappointed in your experience ordering from us. Having looked at your order details, it does look like you chose standard delivery (2-5 working days from dispatch) for your order, so this would be why it took this length of time to arrive. This would have been made clear prior to check-out, as well as on the confirmation and dispatch emails. If you have any further concerns regarding this, please don't hesitate to contact us at customerservice@temptationgifts.com

Posted 4 months ago

“Very convenient shopping. The only drawback is having to pay the customs fee upon the arrival of my order in Sweden. Many other UK based online retailers take care of this their end and I'm afraid this unpleasant surprise (I know it was mentioned in the fineprint) will prevent me from using your services again.”

Posted 4 months ago

“Was disappointed in packaging of this product as had paid £3.95 for postage. Although a soft jellycat toy so not fragile had two pieces of white tissue and in a grey small plastic bag packed tight, When I opened the item I needed to ruffle it to bring it to its cute state. Had probably had heavier items on it in transfer.”

Posted 4 months ago

Good Afternoon, thank you for your review. All our soft items are sent in mailer bags and wrapped in tissue as we have found this is a secure way of sending these items. If you wish the return the item to us, please contact us by emailing customerservice@temptationgifts.com kind regards, Customer Service

Posted 4 months ago

“Product great, communication good but delivery timescale was poor.”

Posted 4 months ago

Thank you for your review, due to the volume of parcels in their system over the Black Friday period we found Royal Mail took longer to deliver than normal. Apologies for any inconvenience caused, Kind regards, Customer Services

Posted 4 months ago

“I had bought a teddy for my friend and just didn’t really look how the pictures made it look so kind of disappointing but they where very helpful.”

Posted 4 months ago

“Thank you Temptation Gifts for having the items I wanted and with price reductions, all very helpful when buying so many Jelly Cat gifts! Arrived promptly as promised, and I would have marked rating Good however the packaging unfortunately let you down so rating reduced to acceptable. My 9x Jelly Cat toys were cramped into a small bag. I was surprised that each toy was not in separate bags but understand about reduced packaging. The delivery bag had a hole in it big enough to lose one of my items, infact one of the Christmas pudding Jelly cat toys was hanging outside the bag. However my order was complete and in good condition considering the poor packaging. I will be using Temptation Gifts again but would hope the packaging will be improved next time please”

Posted 4 months ago

«
1
2
3
4
5
»

Temptation Gifts is rated 4.9 based on 27,113 reviews