Temptation Gifts Reviews

Name: Temptation Gifts
Address: Unit 2E, Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.89

4.9 Rating 32,901 Reviews

98 %

of reviewers recommend Temptation Gifts

About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

Visit Website

Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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Temptation Gifts 5 star review on 29th May 2025

Kate

Temptation Gifts 5 star review on 27th May 2025

Claire H

Temptation Gifts 5 star review on 26th May 2025

Lucy A

Temptation Gifts 5 star review on 24th May 2025

Anonymous

1516

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The delivery is good, but the packing is quite bag, there are without any plastic bag or wrap paper for the difference products.”

Helpful Report

Posted 1 day ago

“Lovely products - usually fast delivery too. However as a collector of jellycats, they seem to pack and squeeze the jellycats into bags far too small and numerous times I’ve had damaged folded and creased tags. As a collector i value my tags 🏷️ such a shame”

Helpful Report

Posted 1 month ago

Hi, Thank you for our review, we are sorry that the Jellycat tags are arriving creased. As per our email correspondence, if you wish to return your Malachy dragon to us, you are welcome to do so, we can then refund you in full. Kind regards, Rebecca, customer service

Posted 1 month ago

“Dont believe everything you see”

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Posted 2 months ago

“Item was wrapped in a tatty piece of tissue inside a plastic bag , unable to give to the recipient as the jellycat owl was misshapen and a expensive waste of time”

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Posted 6 months ago

Thank you for your review. Over the years we have found that this type of packaging has been suitable protection for Jellycat and other plush items. Jellycat do not provide us with the dust bags therefore we wrap Jellycat products securely in tissue paper before being packed, on the rare occasion, the tissue paper can rip in transit if packages are not handled carefully so we apologise for the condition the tissue paper wrapping arrived in. Regarding the misshapen item you received. We do suggest that as these are packed tightly in tissue when sent out, they do benefit from plumping up and re-shaping on arrival. Of course, if you would like to return this item, please contact us at customerservice@temptationgifts.com and we can assist you further. Kind regards, Customer Service

Posted 6 months ago

“Have recently ordered a total of 4 Dunoon mugs and within a matter of a few weeks 2 have”

Helpful Report

Posted 6 months ago

Hello, thank you for your review. We are sorry to hear that 2 of your Dunoon mugs that you have recently purchased, have cracked. We do ask that in the first instance you contact our customer service with photos so that we can resolve this for you. As unfortunately you have already disposed of the mugs, regrettably without photos, we are unable to help any further on this occasion. Kind regards Rebecca, customer service

Posted 6 months ago

“Bought from temptation gifts for years always good but on this occasion candles and burner arrived shattered. Customer services made me feel like I was a liar when informed them 10 mins after parcel arrived. I appreciate they need photos which I sent with comments. But stated needed more!! 9 emails and 7 photos later issue resolved”

Helpful Report

Posted 7 months ago

“2 out of the 4 cards were bent so are of no use, I did ring to say and was told I had to take photos and send them to you. I am not in the habit of telling lies and wouldn’t waste a phone call if it was not true. I didn’t bother but would now think twice before ordering with you again”

Helpful Report

Posted 7 months ago

Thank you for your review. We are sorry that two of your cards were received damaged. We do ask for photos just for our records. We can replace these for you. If you wish, please contact us again and we can of course resolve this for you. Kind regards, Roz Customer Service

Posted 7 months ago

“These baubles were very inferior to the photos displayed, they were like poor relations!!! I wonder if Temptations bought "seconds" from Gisela Graham to sell on at full price. They were not worth the money.”

Helpful Report

Posted 7 months ago

Hello, thank you for your review. We are sorry that you are dissapointed with the baubles, please be assured that these are not seconds. If you wish to return them to us, you are welcome to do so, please contact us at customerservice@temptationgifts.com and we can provide the details. kind regards Rebecca @ customer service

Posted 7 months ago

“Didn't like the ted baker wash bag material felt horrible didn't look as nice as the picture”

Helpful Report

Posted 8 months ago

Thank you for your review. I'm sorry to hear that you didn't like the texture of the washbag material. I can see that this order has now been returned to us and a refund has been issued for you. Kind regards, Customer service

Posted 8 months ago

“The product was as expected but the courier services were poor despite paying for premium services. They didn’t arrive within the estimated time frame and no updates were given therefore the item I purchased which was a birthday gift did not arrive and I had to deliver the disappointing to the person whose birthday it was. When I explained what had happened to customer services and asked if in that instance they would refund me the courier costs, I was advised they would not. A disappointing response. I would not use this retailer or the courier services again.”

Helpful Report

Posted 8 months ago

Thank you for your review. As you placed your order on Friday 6th September, it was dispatched the same day with our Courier next working day service for delivery on Monday 9th. FedEx tracking shows that the parcel was delivered on 9th at 5.32pm . Estimated delivery times that FedEx text through are a guide only, and can depend on conditions such as traffic delays or change of route by FedEx . On this occasion , as your parcel was delivered the next working day, as expected, unfortunately we are unable to refund your delivery charge, as you received the service paid for. Kind regards Rebecca @ customer service

Posted 8 months ago

“Temptation are a unique store with a lovely selection of gifts. I found one that was very special to a friend of mine and was so excited to send him it. I purchased a Jelly Cat Rugby Ball and chose to pay the extra for gift wrapping. My friend opened the gift with me and I was appalled to see the effort put in. The writing was scruffy and the gift wrapping didn't cover the whole product so he could see what the item was before opening it. The wrapping was plain white paper and looked like a pass the parcel gift. Very disappointing - would not recommend the gift wrapping option at all.”

Helpful Report

Posted 9 months ago

Hi Mark, further to our conversation, i am very sorry that the rugby ball was only wrapped in tissue.We wrap all items in tissue before they are then gift-wrapped, so my sincere apologies that on this occasion the gift-wrap was not added as requested, and the gift tag was not hand written neatly. As discussed , we have refunded the £2.99 you paid for this service. We pride ourselves on our gift-wrapping and regret that on this occasion the wrapping was missed and the gift was not presented as we would expect.Kind regards, Rebecca @ customer service

Posted 9 months ago

“Arrived just in time for wedding, not great quality”

Helpful Report

Posted 10 months ago

Thank you for your review. I'm sorry to hear that you're unhappy with the quality of the product received. If you believe the website product image isn't an accurate representation of the product received, please may I ask you to send us a photo to customerservice@temptationgifts.com so that we can look into this further for you. Kind regards, Customer service

Posted 10 months ago

“I bought a Ted Baker pen as a birthday gift and when my girlfriend opened it, the writing one part would work. A little embarrassing. I bought a new one from Temptation Gifts and it works. I will be returning the gotten one hopefully for full credit face”

Helpful Report

Posted 11 months ago

Hi Debbie, Thank you for your review. I'm very sorry to hear that the original Ted Baker pen didn't work! Please may I ask you to contact us directly at customerservice@temptationgifts.com so that we can resolve this for you? Kind regards, Customer service

Posted 11 months ago

“Although delivery was prompt I was disappointed with my purchase. The baby record book I ordered had a dirty fingerprint mark on the back and the gift bag I bought to put it in was crumpled. I did email customer services and they said they would replace if I sent it back but I needed the gift that week.”

Helpful Report

Posted 1 year ago

Hi Katherine, thank you for your review, we are sorry that the record book had a mark on the back and the gift bag arrived crumpled. We offered to send replacements to you with 1st class post , along with a pre-paid return label to send the damaged items back to us, however as you needed the items , as a goodwill gesture we refunded the postage you paid. Kind regards, customer service

Posted 1 year ago

“Well made card, just very expensive.”

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Posted 1 year ago

“Quick service and the mug was very well wraped with protective packaging.”

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Posted 1 year ago

“Expensive for a soft toy - sorry”

Helpful Report

Posted 1 year ago

Thank you for your review. Jellycat is renowned for the high quality of its products and is highly collectible. We are very competitive in price, if not cheaper than elsewhere. If you wish to return your product, please contact us for further details. Kind regards, Customer Service

Posted 1 year ago

“We bought a hat. It was too tight. But by the time we had gifted it 14 days had passed so could not return it.”

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Posted 1 year ago

“a little smaller than expected”

Helpful Report

Posted 1 year ago

“The toys were not in pristine condition when they arrived and were packed poorly. No jelly cat bag to protect the toys so they had a less than new look on arrival.”

Helpful Report

Posted 1 year ago

Thank you for your review. I'm sorry to hear that you were disappointed in the way your order was packed. Unfortunately, Jellycat do not supply us with the official jellycat dust/gift bags, as these can only be purchased directly from them. We wrap our soft products securely in tissue paper prior to being packed to avoid damage in transit. If you need any further assistance on this, please don't hesitate to contact us at customerservice@temptationgifts.com. Kind regards, customer service

Posted 1 year ago

Temptation Gifts is rated 4.9 based on 32,901 reviews