Temptation Gifts Reviews

Name: Temptation Gifts
Address: Unit 2E, Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.89

4.9 Rating 33,849 Reviews

98 %

of reviewers recommend Temptation Gifts

About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

Visit Website

Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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Temptation Gifts 5 star review on 18th September 2025

1549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Watery hand wash and not watermelon flavoured. More of a plastic smell. Emptied contents and replaced with shop bought handwash. Very disappointed as liked the look of the container.”

Helpful Report

Posted 8 years ago

Hello. I am sorry to hear that you have been unhappy with the quality of the soap. As per our previous communication we advised we have not had any other reported quality issues with this soap to date but offered you the opportunity to return it for a refund. Kind Regards Kerry Customer Services

Posted 8 years ago

“Wanted pillar candles, the Verbena is a large jar candle.”

Helpful Report

Posted 8 years ago

Hello Lynn, I am sorry to hear that we have sent the wrong candle to you, kindly email a photo to us of the candle received in error, we will then of course send the correct size to you along with a pre-paid returns label. I apologise for any inconvenience caused, kind regards Rebecca @TemptationGifts,

Posted 8 years ago

“The quality of the glass is not very good. The rim is not even”

Helpful Report

Posted 8 years ago

Hello Charlene, thank you for your feedback regarding the stemless wine glass, i am sorry to hear that you are disappointed with the quality and the rim is uneven..Please email a photo to customerservice@temptationgifts.com and we will of course look into this further. Kind regards Rebecca , TemptationGifts

Posted 8 years ago

“Packaging. A large box for one average sized greeting card. What a waste of cardboard.”

Helpful Report

Posted 8 years ago

Hello Ceri, Thank you for your feedback, i am sorry to hear that you feel the card was sent in to much packaging. We do find that cards sent in jiffybags, don't always arrive in perfect condition, therefore we do send them in slightly bigger boxer to ensure safe delivery, however we will pass your comments on to our fullfilment manager to look into further. Kind regards Rebecca, TemptationGifts

Posted 8 years ago

“I've ordered a Ted Baker hip flask from temptation gifts as Ted Baker have run out of this particular one. I'm very disappointed with the quality of the product and I'm sure that this is not an original Ted Baker product, it looks very cheap and badly made.”

Helpful Report

Posted 8 years ago

Hello Magdelena,Thank you for your feedback, i am sorry to hear that you are disappointed with the Ted Baker hip flask, please be assured that these are genuine Ted Baker items sent to directly from them. If you wish to return this to us for a refund, please email us at customerservice@temptationgifts.com and we can of course arrange this for you. Kind regards, Rebecca, TemptationGifts

Posted 8 years ago

“Ordered and paid for 2 small candles, they posted one and refunded the money for one (out of stock) which meant inc postage I paid £11.19 for one small candle ... candle then came too late to give to intended recipient .... cheaper and quicker to go through Yankee candle website (which is what I did whilst waiting for this one)”

Helpful Report

Posted 8 years ago

Hello Jacqui,we are sorry that we were out of stock of one of the candles, we refunded this for you and sent a free delivery code for your next order . If the candle then arrived too late, you are more than welcome to return it to us, please contact our customer service at customerservice@temptationgifts.com, and we will of course arrange this for you. Please accept our apologies again for any inconvenience caused, kind regards Rebecca, customer service.

Posted 8 years ago

“Would love to write a review, but it has not arrived yet...”

Helpful Report

Posted 8 years ago

Good Morning. I am sorry to hear you have not had your order yet. To confirm your parcel was dispatched on 30th December with using the Royal Mail Airmail Service you selected. Orders shipped via this service are expected to arrive in 7 to 14 working days, however very occasionally parcels can be held up a little longer due to customs or other carrier delays. Please can I ask you to wait a few more days , and if the parcel has not arrived by 16th December please get in touch and we will of course look into this further. I apologise for any inconvenience caused, and thank you for your patience. If you need anything further please do drop us and email, we're open 7 days a week. Kind regards; Kerry @ Temptation Gifts

Posted 8 years ago

“My plate arrived smashed and I had to get A refund due to the product out of stock and they didn't even refund the postage I original paid just the price of the plate! Very annoyed ????”

Helpful Report

Posted 8 years ago

Hello Chloe, I am very sorry to hear that you are very annoyed with us regards not refunding your postage charges. On checking your order, I can see that because you spent over £49.99 you had free delivery, which we then upgraded to our Next Day Delivery Couriers for free. The difference between your refund and the total paid, is because you had another item shipped on the same order. Thanks for talking to me today and glad we could sort this out, sorry again that we had no more plates to send out to replace your broken one. Best Wishes, Kerry, Customer Service Manager @ Temptation Gifts

Posted 8 years ago

“Two pairs of earrings were packaged in a 9in x 6in box when a padded envelope would have been sufficient because of this I had to leave work early to collect it from the sorting office. What is the point of all the packaging? I was also disappointed with the Carrie Elspeth earrings they looked very cheap and not as good quality as the ones I already have.”

Helpful Report

Posted 8 years ago

Hello Elizabeth, Thank you for your feedback, as you have also emailed our customer service, i have replied to you this morning, please do email us again if we can be of any further help. Please accept our apologies for the larger than necessary box and the inconvenience this has caused, thank you for bringing this to our attention. Kind regards, Rebecca, TemptationGifts

Posted 8 years ago

“Of the four items received one was broken and two were damaged. Would not use them again or recommend them to anybody.”

Helpful Report

Posted 8 years ago

Dear Maida, I'm very sorry that the items that you ordered from us didn't arrive as they have done. We try to ensure that all items are checked carefully and well-packaged before we send them out, but unfortunately items may still get damaged while in transit. If you could please contact our customer service team directly at customerservice@temptationgifts.com or on 01494 790427, we would be happy to replace the damaged items for you. Apologies again, Kindest regards, David - TemptationGifts.com

Posted 8 years ago

“Unfortunately the Emma Bridgewater plates and bowels had air bubbles and imperfections in the glaze. Your team were helpful but the return label did not come very quickly. I returned the goods Monday and am waiting to hear that my refund has been made.”

Helpful Report

Posted 8 years ago

Hello Lesley. I am sorry to hear that the Returns label took a while to be received, I posted it out to you on 9th using to 1st class post, so it should have been delivered to you on Friday 11th. The pre-paid returns label we send out to you is Royal Mail 2nd Class parcel post, so can take up to 5 working days to be delivered. Hopefully they will be back with us by Monday 21st at the latest. If you need anything else please do let us know, and again my apologies that the Emma B plates had imperfections and that we were not able to replace them for you via a next day exchange. Best Wishes. Kerry @ Temptation Gifts.com

Posted 8 years ago

“I received the parcel with the various Christmas presents inside all everything was there, however the wall calendar had been folded to fit inside the box and the edges of the bookmark were slightly peeling off. After paying £10 for postage you'd expect better care, especially coming up to the festive period of the year. So will order from other sites and keep the damaged goods to myself to avoid disappointment.”

Helpful Report

Posted 8 years ago

Hello, i am so sorry to hear that the calendar has been folded to fit inside the box and the bookmark arrived damaged. Kindly email a photo to us at customerservice@temptationgifts.com, and we will of course refund you for these.Please accept my sincere apologies, Kind regards Rebecca,

Posted 8 years ago

“She shipping was good, but packaging could be better”

Helpful Report

Posted 8 years ago

“Order came chipped :(”

Helpful Report

Posted 8 years ago

Hello Ewelina, iam very sorry to hear that the cat clinger has arrived chipped. Kindly email a photo to us at customerservice@temptationgifts.com and we will of course resolve this for you. Kind regards, Rebecca Wilson, Customer Service

Posted 8 years ago

“The order was for 2 large notebooks, and A5 notebook and sticky notes that packaging was so over the top, a box with Styrofoam pieces then each individual item wrapped in plastic! Surely an envelope with sturdy cardboard on either side would have been sufficient. The product: I felt was very overpriced, each book with 50 sheets and flimsy soft cover surely does not justify the price when articles are made in China! Felt very let down and I doubt I will ever order again.”

Helpful Report

Posted 8 years ago

Hello Mariana. I am sorry to hear that you feel we have let you down, this is makes us unhappy too. With regards to the packaging we aim to sufficiently package items to ensure they reach you in the best condition, especially with our overseas deliveries as they are often in transit for much longer, passing through many hands before being delivered to you. I will however feedback your comments to our fulfillment team so we can maybe look at alternative packaging options for books/notebooks etc. In terms of the products itself I am sorry you feel that way, if you would like return them, please do and we will refund you on receipt back to us. Kind Regards. Kerry

Posted 8 years ago

“Parcel badly damaged - two votives broken”

Helpful Report

Posted 8 years ago

Hello Jill, I am so sorry to hear that your candles were damaged whilst on there way to you. We were not aware of this, otherwise we would have rectified it by now. I have emailed you separately to see if we can now get this resolved ASAP. Kind Regards, Kerry; Temptation Gifts

Posted 8 years ago

“It has yet to arrive...”

Helpful Report

Posted 8 years ago

Hello Lezlie, I am sorry to hear that your order has not arrived yet. The Airmail service you selected has a 10 to 14 day delivery window, excluding weekends. I have emailed you separately with an update on your order. If you need anything further or in the future please do contact us via email, we are open 7 days a week and we will help resolve any issues you are having. Kind Regards, Kerry Charters, Temptation Gifts.com

Posted 8 years ago

“EINE GROSSE Tasse ist kaputt angekommen, Henkel gebrochen:C5 H H Blob red von Dunoon shape mug. Gibt es Ersatz?”

Helpful Report

Posted 8 years ago

Hi Lieselotte, Thank you for your review , we have responded to your email to our customer service, and look forward to hearing from you,Kind regards Rebecca Temptation Gifts

Posted 8 years ago

“One of the older women working in the Beaconsfield branch is very rude on the tills. No conversation and seemed very irritated at me.”

Helpful Report

Posted 9 years ago

Good Morning, thank you for your feedback, please be assured that we have sent an email to you today so that we can follow this up with you .Kind regards Rebecca ,TemptationGifts

Posted 8 years ago

“My order was for 2 candles and they were dispatched separately the 2nd candle received 2 dates later from the 1st. Both candles supposed to be a birthday present and you can understand my disappointment .”

Helpful Report

Posted 9 years ago

Hello, i am sorry that one of the candles arrived later than expected, as your order was for international delivery, the candles were sent in 2boxes due to size and weight restrictions imposed by Royal Mail for Airmail delivery Once the parcels leave us here, they can get separated and may arrive a few days apart,please accept our apologies for any inconvenience caused, kind regards Rebecca TemptationGifts

Posted 8 years ago

Temptation Gifts is rated 4.9 based on 33,849 reviews