Temptation Gifts Reviews

Name: Temptation Gifts
Address: Unit 2E, Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.89

4.9 Rating 32,909 Reviews

98 %

of reviewers recommend Temptation Gifts

About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

Visit Website

Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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Temptation Gifts 5 star review on 29th May 2025

Kate

Temptation Gifts 5 star review on 27th May 2025

Claire H

Temptation Gifts 5 star review on 26th May 2025

Lucy A

Temptation Gifts 5 star review on 24th May 2025

Anonymous

1516

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Not very happy so far. Delivery said 2-5days, waited and was given tracking number. Tracked and no movement since 25th Nov. Temptation said parcel not actually missing until 12th December despite 2-5 days on website. Will have to source elsewhere as no refund until after 12th December from Temptation”

Helpful Report

Posted 1 year ago

Good Morning Julie, thank you for your review, Our 2 - 5 working days from dispatch is an estimated timeline, Royal Mail are taking a little longer with some parcels at the moment due to them approaching their busiest time of year and will not class anything as missing before the 12th of December. Please keep an eye on the tracking and keep us updated, For more information, please see our previous correspondence, Our sincere apologies for any inconvenience caused, kind regards, Customer Service

Posted 1 year ago

“Tiny mug. about 13com tall unlike what I was expecting a typical mug to be. Disappointed as the engraved message and cost was high. I won't be using this site I'd recommend you go elsewhere”

Helpful Report

Posted 1 year ago

Thank you for your review, all dimensions can be found in the additional information box on the product page on the website. Apologies if you were disappointed on this occasion. Kind regards, Customer Service

Posted 1 year ago

“Vast range of trinkets but no diversity in the card range it would make. Huge difference.”

Helpful Report

Posted 1 year ago

“I dont have yet the parcel in my posesion .I hope came soon this week”

Helpful Report

Posted 1 year ago

“Received my diffuser which was damaged i have sent it back im still waiting to hear back”

Helpful Report

Posted 1 year ago

Hi Margaret, Thank you for your review. I'm sorry to see that you received a faulty mist diffuser! I can confirm that we sent a replacement mist diffuser to you with premium delivery. If there are any further issues with this please don't hesitate to contact us at customerservice@temptationgifts.com where we can assist further. Kind regards, Customer service

Posted 1 year ago

“Great products just a a shame they deduct the returns fee from your money if you need to teturn something.”

Helpful Report

Posted 1 year ago

“I purchased 2 Ballz Up games from you. They are useless because the ball is too light and impossible to swing up into the cheap plastic basket. To return these I would lose 50% of my outlay, so not even worth doing that.”

Helpful Report

Posted 1 year ago

Hi Mark, Thank you for your review. I'm sorry to hear that you were unhappy with this product. We have emailed you directly with our returns information advising on how to return these for a refund, for the cost of £3.50. Kind regards, Customer service

Posted 1 year ago

“The toy that I ordered looked like it was ex-display - it didn't come in a box and was just wrapped up in a bit of tissue paper. As I had ordered this as a gift I wanted it to be new and properly packaged in its own box.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for your feedback. All our Jellycat products come as new directly from Jellycat, but do not come in individual bags or boxes. Jellycat branded bags are only available if you order from Jellycat directly. Kind regards, Sharon @customer service

Posted 1 year ago

“It has three faults spread evenly around the pot, so I feel £11.99 is too much given the quality.”

Helpful Report

Posted 1 year ago

Good afternoon Claudia, Thank you for your feedback. Please contact us at customerservice@temptationgifts.com if you would like to discuss this further, Kind regards, Sharon @ Customer Service

Posted 1 year ago

“I lost my headband which I had bought from a different shop. I decided to buy it agin but from here. Was delivered later than expected but not too long so it didn’t matter too much. However it came dirty. It mostly came out but not entirely. Not very happy.”

Helpful Report

Posted 2 years ago

Good morning. Apologies that your headband arrived marked. Please email us on customerservice@temptationgifts.com with a photo of the headband and we will look into this further. Kind regards Customer Service

Posted 2 years ago

“Picture detail on the bottle is very good but the bottle does not keep the drinks cold, Very disappointed.”

Helpful Report

Posted 2 years ago

“The picture of the product didn’t match the actual product that arrived, so not best pleased”

Helpful Report

Posted 2 years ago

Hello, I'm very sorry that you found this to be the case! Please may I ask you to send a photo of the item you've received over to customerservice@temptationgifts.com so that we can look into this for you? Kind regards, Roby from Customer Service

Posted 2 years ago

“Half of my order did not come.”

Helpful Report

Posted 2 years ago

Hi Rebeca, Thank you for your review. I have had a look on our system and can see that we were, unfortunately, caught out of stock for one of the items you had ordered. Please be assured that you were refunded for this item. If there is anything further we can assist you with, please email us at customerservice@temptationgifts.com. Kind regards, Customer Service

Posted 2 years ago

“Ordered goods late Nov. Still waiting. Have had to buy replacement gifts locally. Strange I am being asked to review goods not yet received. Contacted company 2 days ago and no answer as yet.”

Helpful Report

Posted 2 years ago

Hi, thanks you for your review, please see your emails today as we have responded to you. Kind regards Rebecca

Posted 2 years ago

“My parcel hasn't arrived and it's been ages 😓”

Helpful Report

Posted 2 years ago

“Have not received items. Ordered on 25 November, its now 9 December and still no sign of items.”

Helpful Report

Posted 2 years ago

Thank you for your REVIEW regarding your recent order. I have had a look at the tracking information with ID; FF158171871GB, and this shows your order was delivered today – 10th December 2022 so hopefully you are now in receipt of your order. Kind Regards, Lisa

Posted 2 years ago

“Sadly not a nice experience order the same money pot each year this year was a tiny pot compared to last year albeit the same price. Could easily have been my fault not checking size but photo and price were the same as last year. Disappointed to say the least.”

Helpful Report

Posted 2 years ago

Hi Carol, Thank you for your review. I'm very sorry to hear that you're disappointed with the money pot you received. Please contact us at customerservice@temptationgifts.com so that we can look into this further for you. Kind regards, Customer Service

Posted 2 years ago

“I purchased a mug to replace a broken one. The new mug was described as large. Knowing the range I knew this was yhe size of the broken one. The replacement described as large, is standard size. No worth my time to send back, but too bear in mind, for future reference.”

Helpful Report

Posted 2 years ago

Hi Alister, Thank you for your review. All of our mugs have the dimensions listed on the product description page for reference. Please contact customerservice@temptationgifts.com if you would like us to send you the documentation to return your unwanted mug. We strive to make the returns process as painless as possible for our customers. Kind regards, Sharon @Customer Service

Posted 2 years ago

“I am pleased with the quick service but after paying upfront for the postage I then had to pay an extra £1.50 to the post Office before they delivered the parcel as they didn’t pay the full postage when sending the items.”

Helpful Report

Posted 2 years ago

Thank you for your review.As all our postage is paid at the time of dispatch, the request you have received will not be for your parcel from Temptation Gifts. As in our email, the £1.50 payment request card from Royal Mail is dated 1/9, however your order from us was not dispatched until 1st at 12.25, therefore I’m afraid that this payment request cannot be for our parcel , and may be for another that is on the way to you. kind regards, Rebecca @ customer service

Posted 2 years ago

“Website not bad but what put me of was the cost of postage and packing. I don't mind paying postage and packing but you have to pay again when you return items. To expensive will not but form this Company again and will tell others about the expensive costs.”

Helpful Report

Posted 2 years ago

Hi, thank you for your review. If items are unwanted or are just a change of mind, as in our terms and conditions, we do ask that returns are sent back to us at your own expense. Kind regards, Rebecca @ customer service

Posted 2 years ago

Temptation Gifts is rated 4.9 based on 32,909 reviews