Temptation Gifts Reviews

Name: Temptation Gifts
Address: Unit 2E, Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.89

4.9 Rating 33,847 Reviews

98 %

of reviewers recommend Temptation Gifts

About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

Visit Website

Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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Temptation Gifts 5 star review on 18th September 2025

1549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Not impressed with the yankee spheres, can not smell them at all very unusual for a yankee product”

Helpful Report

Posted 8 years ago

Hello, i am sorry to hear that you are disappointed with the Yankee fragrance spheres, if you would like to return them to us, please contact our customer service on 01494 790424 or by email customerservice@temptationgifts.com and we can look into this further. Kind regards Rebecca, TemptationGifts

Posted 8 years ago

“The packaging was clearly not good enough. The glass i purchased tgat has been packed at the top of the box was smashed. Love the vairety of gifts on offer but you need to sort your packaging out”

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Posted 9 years ago

Hello, i am very sorry to hear that the glass was broken on arrival. i have contacted you by email today and we will of course resolve this for you.Kind regards Rebecca-TemptationGifts

Posted 8 years ago

“The wrendale storage tins were very attractive but not much use, lids very difficult to remove, one I cannot use at all and have hurt my fingers trying to open. They could have done with linings to inner and to lids to create a seal while easier to open.”

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Posted 9 years ago

Hello Moria, We are sorry to hear that whilst the storage tins were attractive they were not functional, please could you drop us an email or give us a ring, we have more in stock and I have checked one and set it aside for you, on which all 3 open a bit more smoothly. Hopefully we can arrange to swap them over for you. Kind Regards, Kerry; Temptation Gifts

Posted 9 years ago

“You delivered to wrong address. I have not yet received the order and it has missed birthday of receiver.”

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Posted 9 years ago

“I requested a delay in despatch due to being away on holiday but was keen to purchase the fire fly led light jar as they had come back into stock. The request was not considered and parcel went to neighbour.”

Helpful Report

Posted 9 years ago

Dear Suzanne, Our apologies - unfortunately we do not have the built-in facility to be able to delay when parcels are dispatched. However, we do try our best to cater for any customer requests, so I am disappointed that we weren't able to do better on this occasion. I have passed on your comments to our customer service team to help ensure an improved service in the future. Apologies again, David - TemptationGifts.com

Posted 9 years ago

“Second time I've ordered from here and second time my order was wrong. All sorted in the end (again). Definitely won't be trying a third time as too much hassle.”

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Posted 9 years ago

“Whilst I received my gifts quickly, I was appalled by the packaging. If I could attach a photo, I would. Shocking.”

Helpful Report

Posted 9 years ago

Dear Karen, We are very sorry if you are unhappy with the service that you have received. We always try to use sufficient packaging to help prevent items being damaged in transit without causing unncessary waste. If you could contact our customer service team on customerservice@temptationgifts.com and provide some further details, we would be happy to look into this and to take your comments on board. Apologies again, Kindest regards, David - TemptationGifts.com

Posted 9 years ago

“I only bought two greetings cards and a bottle bag but they came in a box 45 x 30 x 25 cm with 2 metres of bubble wrap ! No wonder the p&p was £3.99. What a shocking waste of materials.”

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Posted 9 years ago

“This product came with only illustrations of how to complete, punch out parts were not sturdy, and therefore would not hold together. No more punch out 3D puzzles for me.”

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Posted 9 years ago

“was very disappointed with the address book I brought from them recently, it was scuffed and had a small tear on one corner, certainly shouldn't have been for sale! even more distressing for me was that it was a birthday present for my daughter and there wasn't enough time for me to find a replacement so she got an apology instead of a gift! however I'll give them their dues I contacted them about it and they were very prompt at relying, wanted photo evidence which I sent and then gave me a full refund immediately, so customer service was very good, but quality of the goods for sale was the exact opposite, hopefully that was just a one off and other customers have a better experience than me, but it does make me very wary about buying on line when you can't see the exact item in person like you do in a shop and are just relying on the common sense of the staff shipping the things out that they will make sure they are sending undamaged goods!”

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Posted 9 years ago

“Colours on mug aren't correct--it looks cheap. Also porcelain is not as fine as expected. The rim is not thin.”

Helpful Report

Posted 9 years ago

Hi Angela I'm very sorry to hear that you are dissatisfied with the mug you've purchased from us. As Dunoon fine bone china mugs are made using traditional methods, their thickness can vary from mug to mug. Could I please ask you to contact our Customer Service team at customerservice@temptationgifts.com or call on 01494 790424 to either arrange for a replacement mug to be sent to you or, alternatively, to return the mug for a refund. Apologies again, Kindest Regards, Ola, TemptationGifts team

Posted 9 years ago

“When my package arrived it did not have a 'Fragile' sign on the outside. Inside were three fragile items and one of them (LED Stars in A Bottel) arrived in broken pieces. I have the impression that this item was not checked before sending and might have been broken inside the box already. Because two other fragile items in the parce (two porcelain mugs) arrived undamaged,”

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Posted 9 years ago

“We ordered 4 Emma Bridgewater Queens 90th birthday mugs. They arrived well packaged and quickly - however 2 of the mugs have uneven or faded paint writing.”

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Posted 9 years ago

Dear Carolyn, We are very sorry if you were not completely happy with the items you purchased from us. All Emma Bridgewater designs are hand-applied, and so this often results in variations between products. However, if you are not satisfied with the quality of the product or design, please don't hesitate to contact our customer service team at customerservice@temptationgifts.com or on 01494 790424, and we will be happy to arrange replacements or to help find another solution. Apologies again, Kind regards, David - TemptationGifts.com

Posted 9 years ago

“My review is on the shipping and delivery of my order. It's been 11 days since I placed my order and I have not received a tracking number nor has my Easter order arrived. Only when I finally emailed customer service to inquire was I told that my order had been dispatched but still no tracking option was included in that email response. I paid $30 in shipping costs (the price of one of the Dunoon mugs I ordered!!) and thought that certainly would insure delivery within 7-10 days and a means to track. So far, I'm very disappointed in the value of the shipping costs and will find another source for future Dunoon purchases. The unknown waiting style of Temptations is not for my taste.”

Helpful Report

Posted 9 years ago

“3/1/16 I got tired of no response from your company and hope that I was more successful ordering from Dudoon direct. 3/1/16 I just received Order # 100239326, The Shooting mug was not the Dorset style I ordered, but it WAS BROKEN upon arrival. The other mug also was not the mug I ordered, being a very large Christmas Design. I hope that my order from Dunoon is correct. robertolson2432@comcast.net”

Helpful Report

Posted 9 years ago

“Was waiting for a delivery which hadn't arrived,phoned up and was told it hadn't been sent but he would reorder it and I would get free postage but 10 mins later the postman arrived with the original order. I then received the second order about a week later,the postage had been taken so l phoned the office who where a bit short with me but did refund my money. I don't think this was good service for a very valuable customer. I stopped buying of use before for a similar incident and I gave a second chance but I am not impressed with the treatment.”

Helpful Report

Posted 9 years ago

“I was disappointed that despite paying the extra money for special delivery it didn't arrive within the 1-2 days as it had advised. As It was a gift I was unable to give on his birthday. I'd use again but I wouldn't use the fast delivery service or use if needed quickly.”

Helpful Report

Posted 9 years ago

Dear Davina, We are very sorry if the information we provided for our Courier Delivery service was unclear. All parcels sent out using this service are set to arrive within 1-2 working days, with the cut-off for same-day dispatch being 4pm. Unfortunately delivery is not possible on Saturdays or Sundays. I can see from your order details that you placed your order after 4pm on a Thursday, which meant that the parcel was dispatched the following day for delivery on the Monday as expected. The notes from our partner courier state that delivery was attempted on Monday, but that their driver was unable to obtain a signature, and so a redelivery was attempted the following day - which was successful. Our apologies again if this wasn't made clear at the time, but from our records it appears that delivery would have been made on the 2nd working day if there had been someone at the delivery adress able to receive it. If you need any further queries or if you believe a mistake has been made with any of the information above, please don't hesitate to contact our customer service team for help. Kind regards, David - TemptationGifts.com

Posted 9 years ago

“I ordered 4 fine bone china Nevis Dunoon mugs. On receipt last Thursday I found one was broken. I emailed Temptation Gifts the same day requesting a replacement and received their automated reply indicating a formal response would be sent the folowing day; Friday. Today is Tuesday and still no response. I now have another issue in that one mug (Little Sailing Boats) is more like pot than fine bone china . As well as feeling different, having a thicker rim to the other mugs, it is 37 grams (1.33 ounces) heavier. I will be contacting the seller to resolve this. In conclusion neither the after sales service nor the product live up to my expectations.”

Helpful Report

Posted 9 years ago

“Womder if there's been any problem... I haven't received my parcel yet.it was sent on January 25th by international mail (I live in spain) It's already more than two weeks and a half for the delivery”

Helpful Report

Posted 9 years ago

Dear Concepcion, We are very sorry that you have not received your order as yet. It can take up to two weeks and sometimes slightly longer for items to arrive via our standard international delivery. If you still have not received your order as yet, please do contact our customer service team at customerservice@temptationgifts.com or +44 1494 790424 and we will be able to help. Apologies again, David - TemptationGifts.com

Posted 9 years ago

“not happy as all my other orders have been here in 2 days and my last order isnt here been 5 days now”

Helpful Report

Posted 9 years ago

Dear Shelayne, Our apologies for the delay in receiving your items. We would expect all standard delivery orders to be delivered within 5 workings days. Please do contact our customer service team (customerservice@temptationgifts.com / 01494 790424) straight away if you still have not received your parcel and we will resolve the issue for you as quickly as possible. Apologies again, David - TemptationGifts.com

Posted 9 years ago

Temptation Gifts is rated 4.9 based on 33,847 reviews