Temptation Gifts Reviews

Name: Temptation Gifts
Address: Unit 2E, Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.89

4.9 Rating 33,847 Reviews

98 %

of reviewers recommend Temptation Gifts

About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

Visit Website

Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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Temptation Gifts 5 star review on 18th September 2025

1549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Got one burner, very shabbily made and mirror bit missing. Sent a replacement and a returns label but no difference in the second one other than all the mirror bits were in place. Will not buy again.”

Helpful Report

Posted 9 years ago

“Ordered oven gloves, apron and tea towels all with the same design, however only the tea towels were of the design ordered. On calling customer services it was found that the oven gloves were now out of stock and no more were expected. Had to package up and return all three items. To Temptation Gifts' credit a postage paid returns label was e-mailed immediately and refund made quickly.”

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Posted 9 years ago

“My rating as poor is because I ordered two bracelets for my mothers 60th birthday. When they arrived one bracelet was a completely different to the one I ordered. When I rang the lady apologised which was appreciated and arranged to send the correct bracelet. The correct bracelet came after my mothers 60th so very disappointed.”

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Posted 9 years ago

“Haven't received my items yet! Very disappointed!”

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Posted 9 years ago

Dear Sandra, We are really sorry that you have not received your order as yet. We usually expect standard international delivery to take up to 2 weeks to arrive, although occasionally it can take a little longer than this. From your order details I can see that your order was placed exactly 2 weeks ago, and so we would expect your parcel to arrive with you very soon. If you still do not receive your items within the next week, please do contact our customer service team and we can see if we can help. Following your comments, we will also be reassessing our international shipping options to ensure that the level of service that our delivery partners are offering fit with our customers' expectations. Our sincerest apologies again, David - TemptationGifts.com

Posted 9 years ago

“Took 4 days to dispatch order, it should be next day if want to compete with other high brand retailers.”

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Posted 9 years ago

Dear Sarah, Thank you for your feedback. I am very sorry if there was a delay in dispatching your order. We aim to dispatch the majority of parcels within 1 day of receiving an order or 2 days at the most. I can see from your details that your order was dispatched 2 days after being placed, but that you did not receive confirmation of dispatch until the following day. We are working hard on improving our systems so that we can continue to reduce fulfilment times and to make changes to ensure that order information is relayed to our customers in real-time. Apologies again, David - TemptationGifts.com

Posted 9 years ago

“Although the products were good, the delivery and packaging were poor!”

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Posted 9 years ago

“very disappointed that one item didn't arrive without any explanation or the email which was supposed to explain why.”

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Posted 9 years ago

“I have not yet received the package. Please let me know the status of the order. Thank you very much.”

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Posted 9 years ago

Dear Elizabeth, Our apologies that you have not received your parcel. I can see from your details that you placed your order soon after the last posting date for international delivery, and so unfortunately it looks as though it has been delayed due to the holidays. I can also see that we have contacted you separately in regards to this issue, but if you have still not received your items please get back in touch with us and we will be happy to help. Apologies again, David - TemptationGifts.com

Posted 9 years ago

“Packaging was awful and not what I expect from an online retailer that sells candles. Problem sorted in the end but could have been prevented in the first place by not just wrapping a single sheet of bubble wrap around a candle and throwing it in a box.”

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Posted 9 years ago

“The gifts arrived well wrapped and promptly. The site had some interesting ideas for presents which I liked, and was easy to search. The difficulty came with the ordering: it refused to carry over my correct address from PayPal, and although it said I could edit it, I couldn't. I almost cancelled and gave up. The post office found me but my address excluded my postcode and had NA on every line. One gift is addressed to Dear Easom (my surname). Spoilt the ratings I would have given otherwise.”

Helpful Report

Posted 9 years ago

Dear Marie, Thank you for your feedback, and we are very sorry that you have had problems placing your order with us. We take comments like this very seriously as we understand the frustrations that issues such as this can cause. I have passed your notes to our technical team to look into the matter in more detail to find the cause of the problem, and they may try to get in touch with you to gather some more information. Thank you and apologies again, Kind regards, David - TemptationGifts.com

Posted 9 years ago

“Rather disappointing as was so much smaller than pictured in fact so small that I was embarrassed to send it as the gift intended. The sweets in the plastic container were all stuck tightly to the wrappings indicating that they had been in the container for some time. I would not buy from this supplier again .”

Helpful Report

Posted 9 years ago

Dear Rosemary, Thank you for your feedback, but I believe you may have confused us with a different company as your comments do not match the items ordered from us. If there were any issues with the products purchased from us, or we can help in any other way, please do contact our customer service team at customerservice@temptationgifts.com. Kindest regards, David - TemptationGifts.com

Posted 9 years ago

“Les bougies impeccables, mais tous les petits pots en verre étaient cassés en 1000 morceaux”

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Posted 9 years ago

Dear Anne-Lise, We are very sorry if the items that you ordered from us arrived broken. We always try to use sufficient packaging to protect fragile products, but occasionally breakages can still occur in transit. Please contact our customer service team on customerservice@temptationgifts.com to let us know which items were damaged and we can arrange for those products to be refunded. Apologies again, David - TemptationGifts.com

Posted 9 years ago

“The mug took over a week to arrive and when it did it was broken :(”

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Posted 9 years ago

Dear Ross, We are very sorry if an item you purchased has arrived broken. We always try to use sufficient packaging and padding to ensure that fragile items are not damaged in transit. Please contact our customer service team to confirm which mug was broken, and we will be happy to send a replacement or refund you for that item. Apologies again, David - TemptationGifts.com

Posted 9 years ago

“Unfortunately my order has failed to arrive within the expected time frame and I am still awaiting its arrival so I am unable to leave a comment.”

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Posted 9 years ago

“Package has mot arrived and one of ye items was a Christmas gift. Others peoples delivery arrived within a few days, mot impressed”

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Posted 9 years ago

Dear Michelle, We are really sorry that your parcel has not arrived as yet. You should have received your order by now, so please do contact our customer service team if you still have not had anything from us, and we will ensure that you receive your items before Christmas. Deepest apologies again, David - TemptationGifts.com

Posted 9 years ago

“Still haven't received my mug?Hope its here for christmas”

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Posted 9 years ago

Dear Mark, We are sorry that your mug hasn't arrived as yet. It can take up to 2 weeks for items to be delivered to international destinations, but at busy times it may take a little longer. However, I can see that your order was dispatched well before the final cut-off date for Christmas deliveries, and so we would expect your parcel to arrive with you in the next few days. Please do get in touch with us if you haven't had anything by then. Apologies again, David - TemptationGifts.com

Posted 9 years ago

“The hip flask was scuffed quite badly on the edges making it look shabby. Its a secret santa present so no time to swap it. It was cheap but still dissapointed. Nevermind”

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Posted 9 years ago

Dear Jo, We are really sorry that your item hasn't arrived to you in impeccable condition. We try to inspect every item to ensure that they are in perfect condition when we send them out, and so it is disappointing to have let you down in this case. We have sent you a separate email directly to see if we can help solve the issue. Apologies again, David - TemptationGifts.com

Posted 9 years ago

“The yankee candles came on time but im yet to discover what the medium set looks like as its a present and wont be opened till christmas day, the frankscense is full of weird oil texture so very disapointed but need it as its also a christmas present in future if I was to ever purchase again id want a proper looking candle especially the price I paid regardless if its full of oils or not so not very satisfied or happy”

Helpful Report

Posted 9 years ago

Dear Mary, We're sorry if you're disappointed with one of the Yankee items that you've ordered from us. Having inspected the frankincense candles myself, I can see that they do all have a textured surface to them and this looks to be quite common with many of the Yankee fragrances. However, if you would like a replacement item sent to you or for us to look into this issue further, please do contact our customer service team at customerservice@temptationgifts.com or 01494 790424. Kind regards, David - TemptationGifts.com

Posted 9 years ago

“My order didn't arrive!”

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Posted 9 years ago

Dear Chris, Apologies that you haven't received your parcel. I can see from your order details that you have contacted our customer service team about this, and that your order is being sent again via signed-for courier to arrive tomorrow. If there is anything else that we can help with, please don't hesitate to get in touch with us. Kind regards, David - TemptationGifts.com

Posted 9 years ago

“I was very disappointed when my personalised candle came to find out it wasn't even a yankee candle. which is what I thought I was buying.”

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Posted 9 years ago

Dear Zoe, Apologies if there was any confusion about the information presented on our website. We do state clearly that we are no longer able to offer personalised Yankee candles, but that we do have a wonderful selection of personalised Village candles. If you aren't happy with the item received, please do contact our customer service team and we will be happy to assist. Kind regards, David - TemptationGifts.com

Posted 9 years ago

Temptation Gifts is rated 4.9 based on 33,847 reviews