Temptation Gifts Reviews

Name: Temptation Gifts
Address: Unit 2E, Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.89

4.9 Rating 33,335 Reviews

98 %

of reviewers recommend Temptation Gifts

About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

Visit Website

Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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Temptation Gifts 5 star review on 26th July 2025

1528

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“i have not received the parcel from you at this point, so can't write the review you requested.”

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Posted 9 years ago

“Bought Yankee candle pillar - Cappicino truffle. When u put ur nose up to it to smell it you can , however no scent when lit at all . So disappointed”

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Posted 9 years ago

“Very happy with what I bought but items didn't arrive in the suggested timeframe - missed the birthday that they were bought for. Shame.”

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Posted 9 years ago

“Wrong card sent. When I telephoned to complain, one of the cards I had ordered was out of stock. Said they would send the card by first class post but it didn't arrive for 3 more days. Thankfully the occasion is not until next month.”

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Posted 9 years ago

“I really struggled to set a rating for this retailer so have gone for an average. I only order one particular brand from them. My very first order, less than a couple of months ago, included a wrong item, and I have had another wrong item since. Also some hitches with stock availability and duplicate/inaccurate order acknowledgments. As it happens because I'm ordering jewellery, I haven't had to pay postage which means that their returns policy (not particularly encouraging and at own expense) is fair enough. If I'd paid at both ends I'd be less happy. On the plus side, the deliveries do arrive safely packed and the Customer Services people are extremely pleasant, prompt and helpful, both on the 'phone and by email - it would just have been nice to have to use them so often!”

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Posted 9 years ago

“The order was received in good time but unfortunately two wrong items were sent. This was dealt with efficiently by email with a very fast response but you have to print off the free returns label which can be a bit of a faff , then I had to reorder the correct items”

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Posted 9 years ago

“Ordered on 3 Feb standard delivery, received email stating despatched 8 Feb for valentines but did not arrive in time. However, product and packaging excellent. Would have scored higher if arrived in time.”

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Posted 9 years ago

“Service from Temptation was good, delivery on time. My only quibble is the quality of merchandise. Sophie Allport storage containers are of a satisfactory quality only, not really what I would have expected from a premium priced product.”

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Posted 9 years ago

“While I love the items I've bought, my last two parcels have been badly packed and had items missing from them which I have had to chase up. The boxes were barely held together so there's definitely a re-think needed in the packing department. Apart from that, great purchases.”

Helpful Report

Posted 9 years ago

Dear Nicola, Thank you for your feedback and very sorry to let you down. We try very hard to make sure that all parcels are packed well as we understand the importance of good packaging in making sure that your items arrive to you in perfect condition. And so it is very disappointing to hear that we have let our standards slip with the last couple of orders that you have placed. I have passed on your comments to our packing and fulfilment team to ensure that processes are reviewed and mistakes like this are reduced. If there is anything else that we can help with, please don't hesitate to contact our customer service team. Sincerest apologies again, David - TemptationGifts.com

Posted 9 years ago

“Customer Service was very polite and reacted quick. They did try to make amends. However they sent a wrong order. And instead correcting their mistake, they just reimbursed the item, let me keep the other one, which is meaningless to me, without charge (less than half the price of the other one) due to shipping costs. Now I'm stuck with having to order the original item for almost additional 10€ + shipping somewhere else. So in fact I am pretty disappointed as I did pay the high shipping fees in the first place. If they make the mistake they should correct it despite shipping fees.”

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Posted 9 years ago

“Took a long time to arrive. It was well packaged when it arrived. I was a bit dissapointed in the gift, it looked cheap and plastic. The printed message was ok.”

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Posted 9 years ago

“I found it difficult on the Dunoon web site finding out who I should actually purchase the mug from. Their website isn't clear. I had expected to buy the mug direct from them. Also I had to go through many pages before I found a gardening related mug. Once found the next stage was easier. The mug was posted promptly and very well wrapped. It is part of my husband's birthday present - due to be opened 18 February.”

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Posted 9 years ago

“I still haven't received it and my order was placed over 2 weeks ago.”

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Posted 9 years ago

“I havn't got my parcel until now”

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Posted 9 years ago

Dear Siegfried, Thank you for your feedback. We expect standard international orders to take between 10-14 working days to arrive, and so due to the recent holidays the overall time for parcels to be delivered may be slightly longer overall. However, I can see from your details that your parcel arrived within 8 working working days of your order being placed, which is well within our delviery expectations. Please do get in contact with our customer service team if there is any other way in which we can help. Kindest regards, David - TemptationGifts.com

Posted 9 years ago

“I didn't receive my goods before Christmas, mainly my fault for not paying the extra money for special delivery. Disappointing as other email retailers who didn't receive my orders untill Sunday 20th December managed to get their goods delivered to me before Christmas without using any special delivery service.”

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Posted 9 years ago

“I returned the purse as it was way too big. It was virtually the same size as a paperback book”

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Posted 9 years ago

Dear Erika, Thank you for your feedback, and we are sorry that you were disappointed with the item you purchased from us. We do include information on the sizes of all products that we sell within their descriptions so that our customers have a clear idea of how big or small each item is. I can see from your order details that the purse has already been returned and you have been refunded in full. Please do contact if there is anything else that we can help with. Kindest regards, David - TemptationGifts.com

Posted 9 years ago

“right now i gave only a normal rating because i have a pending damage claim that i'm waiting to have resolved.”

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Posted 9 years ago

Dear James, We are very sorry that one of your item arrived broken. We try to ensure that we use suffient packaging to avoid damage to items, especially when travelling internationally. I can see from your order details that we have now dispatched a replacement item to you. Please do get in touch with our customer service team if there is anything else that we can help with. Our apologies again, David - TemptationGifts.com

Posted 9 years ago

“the gift went Overseas so I don't really know but it was received in an accetable time frame thanks”

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Posted 9 years ago

“Unfortunately the naughty treats tin i ordered was dented :-(”

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Posted 9 years ago

“Click and collect was just as you would hope for but the price of goods was very high, my purchase price was £26 the same item at John Lewis was£18 so can we afford to support our local retailers!!!!!!!”

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Posted 9 years ago

Dear Margaret, Thank you for your feedback, and apologies if you have been disappointed with the service that we have provided. We pride ourselves on offering competitive prices across our entire product range, and so it is difficult to understand how such a difference in cost could be possible, and we are keen to investigate further. However, having confirmed the items ordered, I am unable to find comparable products available from our competitors at the prices that you have noted, so I have sent you a email directly so that we may look into this issue in more detail. Kindest regards, David - TemptationGifts.com

Posted 9 years ago

Customer has since responded to admit that their mistake and that their comments were actually directed at a different retailer in their home town.

Posted 9 years ago

Temptation Gifts is rated 4.9 based on 33,335 reviews