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Temptation Gifts Reviews

4.9 Rating 27,238 Reviews

98 %

of reviewers recommend Temptation Gifts

Company Reviews

Product Reviews

About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

Visit Website

Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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Temptation Gifts 5 star review on 30th April 2024

Temptation Gifts 5 star review on 29th April 2024

Temptation Gifts 5 star review on 25th April 2024

Temptation Gifts 5 star review on 24th April 2024

Temptation Gifts 5 star review on 24th April 2024

Temptation Gifts 5 star review on 24th April 2024

Temptation Gifts 5 star review on 22nd April 2024

1103

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you Temptation Gifts for having the items I wanted and with price reductions, all very helpful when buying so many Jelly Cat gifts! Arrived promptly as promised, and I would have marked rating Good however the packaging unfortunately let you down so rating reduced to acceptable. My 9x Jelly Cat toys were cramped into a small bag. I was surprised that each toy was not in separate bags but understand about reduced packaging. The delivery bag had a hole in it big enough to lose one of my items, infact one of the Christmas pudding Jelly cat toys was hanging outside the bag. However my order was complete and in good condition considering the poor packaging. I will be using Temptation Gifts again but would hope the packaging will be improved next time please”

Posted 5 months ago

“No complaints on the items themselves, just received an incomplete order.”

Posted 5 months ago

“Disappointed was sent two of the same item when I ordered different ones can't be bothered returning one as this was a gift and wouldn't have had enough time ?”

Posted 5 months ago

Hi Arthur, Thank you for your review. I have had a look at your order and can see that you did order two of the Jellycat Amuseable Sandwiches. Please see your order confirmation email for more details. If you require any further assistance regarding this, please email us at customerservice@temptationgifts.com. Kind regards, Customer service

Posted 5 months ago

“The Card which I ordered was creased, and the box I got for the bracelet I ordered was too small.”

Posted 5 months ago

Thank you for your review. We are very sorry that the card arrived creased. Please send a photo via email to customerservice@temptationgifts.com and we will rectify this for you. With regards to the gift box that you ordered, please see the product information on the website. This box is designed to present the Carrie Elspeth earrings. Kind regards, Customer Service

Posted 5 months ago

“Both cards are ok, but look much more colourful in the advertisment.”

Posted 5 months ago

“Good website, easy to find what we are searching. A bit disappointed with the FedEx delivery though because they have damage the merchandise (they threw the package behind a high fence)”

Posted 5 months ago

“I received them promptly, perfectly packed. The only negative is that the bottom of the candle jars looked like the candle had melted somewhat in all four jars. They were meant as gifts but I am keeping two because they are not good enough in my eyes for me to give as gifts.”

Posted 5 months ago

Hi Paulette, Thank you for your review. I'm sorry to hear that you're unhappy with the quality of the candles. I can confirm that the pictures attached show where the wax is poured in and adheres to the bevelled glass at the base of the candle. If they are unused, you are of course welcome to return them to us. Please contact us at customerservice@temptationgifts.com for returns information. Kind regards, Customer service

Posted 5 months ago

“Gift paper ok but the message was just hand written which I could of done myself 😡”

Posted 6 months ago

Thank you for your review, we do advise on our website that our gift messages are handwritten. Please see the link to our frequently asked questions for more information https://www.temptationgifts.com/help-faqs. Kind regards, Briony customer service

Posted 6 months ago

“Lovely gift and arrived on time. I had asked for a special message to be added for my granddaughter which I paid extra for but the gift card was blank so spoiled the surprise”

Posted 6 months ago

Hi, thank you for your review. having checked your order details, unfortunately, there was no message included. Please see your confirmation email for details. kind regards Rebecca @ Customer service

Posted 6 months ago

“A good store, arrived on time. Did deliver to the wrong flat, but corrected that quickly”

Posted 7 months ago

“I had to pay tax and customs here!!!”

Posted 7 months ago

Thank you for your review. All international orders are subject to customs tax and charges ,depending on the destination, and unfortunately these are beyond our control. Please contact customs and excise in France for further information. Any customs or tax charges are the responsibility of the customer and as per our terms and conditions, I am sorry, but I’m afraid that we cannot be held responsible for any charges levied by customs and excise, please refer to the link below. http://www.temptationgifts.com/international-delivery You would have been made aware of this once in the checkout of our webstore and again on your order confirmation, we advise that any customs or tax charges are the responsibility of the customer and as per our terms and conditions, I’m sorry, but I’m afraid that we cannot be held responsible for any charges levied by customs and excise, or FedEx, please refer to the link above. Kind regards, customer service

Posted 7 months ago

“Turned up quickly but wasnt packaged in the best way.”

Posted 7 months ago

“The process to purchase was fine, however, the gift, a soft toy, was despatched only in a plastic cover - no bubble rap or box or anything. I am relieved the toy arrived unharmed as it could easily have been damaged or crushed. Something for Temptation to think about.”

Posted 9 months ago

Thank you for your review. Over the years we have found that this type of packaging has been suitable protection for Jellycat and other plush items, however, we will of course make note of your feedback. If you have any further queries about this, please don't hesitate to contact us at customerservice@temptationgifts.com, kind regards, Customer service

Posted 9 months ago

“The packing is so terrible. My jellycat toys were put into an untidy box without official bags.”

Posted 9 months ago

Thank you for your feedback. I am sorry that you are disappointed that the items don’t come in Jellycat branded bags. All of our Jellycat items come to us directly from Jellycat, however, they do not supply us with the dust bags/gift bags. These are only available if you order from them directly. We do take feedback like this very seriously as we constantly strive to improve our picking and packing system. If you found issues with the way your order was packed, please contact us at customerservice@temptationgifts.com so that we can look into this further. Kind regards, Customer service

Posted 9 months ago

“The Jelly Cat I ordered came wrapped in a small bag which smelled of a bin liner. This was for my baby so I was very disappointed.”

Posted 9 months ago

Thank you for your review, i am sorry to hear that you are disappointed with our packaging of the cottontail bunny. All our Jellycat items are sent in the grey mailing bags, as we find these durable, recyclable and suitable for soft items, which may need a bit of plumping to get back to shape as they have to be packed securely when shipped. Kind regards, Rebecca @ customer service

Posted 9 months ago

“I'm afraid only 3 stars because of the Brexit and customs rules that now exist between UK and Europe. When the Customs costs (€ 10.31) are almost just as much as the product bought (GBP 11.99)then I am afraid it's not worth ordering things from UK anymore :-( :-( The product is fine and the time of postage is in order.”

Posted 11 months ago

“Ordered King Charles coronation mug got Queen Elizabeth mug may have been my fault sent it back on last checking had not had refund .”

Posted 11 months ago

“Loved the mug. Sadly though an advertisement on line showed a nice price drop within the week of my order which would have been a more pleasing price. This occurrence will give me pause in the future, being left to wonder if I'm getting a fair deal. A refund of the difference would be nice.”

Posted 11 months ago

Hi, Thank you for your review. we are sorry that you are disappointed that the mug was reduced after you purchased it. Due to high demand for this mug and in order for every one to have a chance to purchase one, the price is now the same as you paid. Kind regards, Rebecca @ customer servile

Posted 11 months ago

“I like the tea towels but I paid far too much postage plus 12€ German duties. At that price those coronation tea towels could have come with real jewels attached. I will not order from the UK again. Sorry about Brexit.”

Posted 1 year ago

“I was disappointed with my recent order . Having bought Dunoon mugs for myself and friends for many years I found this set of mugs of a poorer quality.”

Posted 1 year ago

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Temptation Gifts is rated 4.9 based on 27,238 reviews