Temptation Gifts Reviews

Name: Temptation Gifts
Address: Unit 2E, Woodlands Farm, The Vale, Chesham, Buckinghamshire
Rating: 4.89

4.9 Rating 32,943 Reviews

98 %

of reviewers recommend Temptation Gifts

About Temptation Gifts:

TemptationGifts.com sells over 10,000 different gifts and cards, with something for every occasion. From traditional gifts, such as candles, soft toys, jewellery and mugs, to personalised items and gift experiences, we offer something for everyone!
We are the online branch of a multi-award-winning chain of gift shops based in the home counties, and have won the award for Best UK Online Gift Retailer on five separate occasions, proving we are truly the place to be for all your gift needs.

Visit Website

Phone:

01494 790424

Email:

customerservice@temptationgifts.com

Location:

Unit 2E, Woodlands Farm,
The Vale,
Chesham
Buckinghamshire
HP5 3NJ

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Temptation Gifts 5 star review on 14th June 2025

Annette

Chloe

Ka Y

Temptation Gifts 5 star review on 29th May 2025

Kate

1522

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Person used gift”

Helpful Report

Posted 8 years ago

“Despite an extremely tedious payment confirmation process, the shipment was managed to respect the planned schedule and I am grateful for this. The goods were well protected and in good conditions.”

Helpful Report

Posted 8 years ago

“Very poor packing. Cardboard boxes are much too thin for safe delivery. Two of four orders had a broken mug in the cardboard box.”

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Posted 8 years ago

Hello Heinz-Juergen Schachner, We are very sorry that the mug has arrived broken, we have responded to your email to our customer service and have resolved this for you. Please accept our apologies for any inconvenience caused,kind regards Rebecca, Temptation Gifts

Posted 8 years ago

“THE RECEPTION IS NOT AS GOOD AS I THOUGHT IT WOULD BE.”

Helpful Report

Posted 8 years ago

Hello Martin, i am sorry to hear that you are disappointed with the shower radio, you are of course welcome to return it to us for a refund, please contact our customer service team directly at customerservice@temptationgifts.com or on 01494 790424, and we will happy to arrange this for you.Kind regards Rebecca, TemptationGifts

Posted 8 years ago

“Good service and fast shipping. Shipping was a little bit high considering that the shipping was more than the item i ordered.”

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Posted 8 years ago

“I recently bought three of the large Dunoon mugs. Two arrived in perfect condition, the third was badly chipped & cracked and some of the writing in the interior of the mug had been smudged off. I took photographs of the damages and sent them plus an email to Temptation Gifts. I was expecting to be told to bin the mug but no, they required that the mug be returned to them. They allowed £3 towards postage - the postage cost me €8. I was disappointed that they do not replace the damaged item when proof of had been so clearly displayed. I will now have to attempt to purchase the mug elsewhere.”

Helpful Report

Posted 8 years ago

Dear Lorna, We are very sorry that one of the items sent arrived damaged. But looking at the notes we have for your order, I think there may have been a misunderstanding in regards to returning the broken item. If you are able to provide proof of the breakage, as you did, then we do not require the damaged item to be returned. However, we were unable to resend a replacement item to you and instead offered you a full refund on the broken mug. The £3 postage refund was to cover the additional postage costs that you had incurred in purchasing three mugs instead of two (which is what you received). We do reserve the right to ask for items to be returned, but that was not the case in this instance, and we will always cover the full postage costs if an item is faulty or damaged. Our apologies if there was any confusion caused, and I hope that the information above has helped to clarify the situation. If there is anything else we can help with, please don't hesitate to contact our customer service team. Kindest regards, David - TemptationGifts.com

Posted 8 years ago

“Service was fast and efficient with the parcel arriving really quickly. The item was as described. However the gift wrapping service was not of the standard I expected and this was very disappointing. I had to unpack and rewrap.”

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Posted 8 years ago

Dear Dorothy, I am very sorry that the gift wrapping was not up standard, i have reviewed your order and we will pick up the training with the member of staff concerned. I have refunded the gift wrap charge today of £2.95. I hope we will see you again soon. Thank you. Kerry - Temptation Gifts

Posted 8 years ago

“SOUP SPOON BADLY DESIGNED. UNCOMFORTABLE TO SIP FROM . SOUP BOWL BARELY HOLDS 400ML TIN OF SOUP. FAR TOO SMALL FOR CONTENTS. DISAPPIONTED”

Helpful Report

Posted 8 years ago

Hello Sandy, I'm sorry to hear that you were disappointed with the Soup Bowl with Spoon set, and that the spoon was not overly practical, please give us a call or email and we will see what we can do. I thank you also for letting us know that it doesn't hold a full tin(400g), if we range them again I will have the team add to the product information that they are for Cup-A-Soups or the smaller 300g tin. Kind Regards - Kerry Temptation Gifts

Posted 8 years ago

“Hello thanks for asking as I've not yet received my order of baby powder large jar or ginger musk is there a delay with them???? Never had to wait this long before and have ordered before xx thanks keel Nowell x”

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Posted 8 years ago

“I think, I ordert two differend cups, but you send twice the Same. I hold them now. Its to expencive to send them back to U.K. Maren Rettig”

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Posted 8 years ago

Dear Maren, Thank you for your feedback. I can see from our records that we have contacted you in regards to this issue, and confirmed that your original order did contain two of the same mug. And so I hope this issue is now resolved satisfactorily. If you do have any further queries or problems, please don't hesitate to contact our customer service team. Kindest regards, David - TemptationGifts.com

Posted 8 years ago

“Item arrived as described and had good packaging, however was 4 days later than expected.”

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Posted 8 years ago

“Hi, the parcel was received quickly and seemed to be packed tidily, but, unfortunately one of the wax holders was damaged and I am unable to use it. However, with post and package etc it was not worth me returning it, but nevertheless I was disappointed. That said, the other items were fine and good quality. Thank you”

Helpful Report

Posted 8 years ago

Dear Annette, We are very sorry if one of the items you ordered arrived damaged. We would be happy to provide you with a free returns label and to send out a replacement wax holder at no cost to you. Your details have been passed to our customer service team, and they will be in contact to help arrange a replacement. Apologies again, Kindest regards, David - TemptationGifts.com

Posted 8 years ago

“The products came exactly as advertised. However there was a bit of hassle in getting the order through as I was required to get the 6 digit transaction code from my credit card company. This required calling them. Initially the person had no idea what I was asking for. But I understand this was being done to protect me.”

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Posted 8 years ago

“It was all that I anticipated.”

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Posted 8 years ago

“Purchased a Ted baker travel wallet and condition is not perfect, a few marks like it might be a display item or something. Otherwise good service and price.”

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Posted 8 years ago

Dear Caitlin, We are very sorry if the item you purchased from us did not arrive in perfect condition. All the items available on our website are brand new, and we try to check every item sent out to ensure that it is blemish free. So I apologise if a product did slip through our quality checks, and I have applied a small refund to your order in the hope of making some amends. Kindest regards, David - TemptationGifts.com

Posted 8 years ago

“The gift arrived promptly and was well packed. The quality of the gift didn't seem quite as we expected so were slightly disappointed.”

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Posted 9 years ago

“Parcel arrived with everything very well wrapped & packed safely. One item was scratched (inside it's packing) emailed to complain - a week later haven't had a response!”

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Posted 9 years ago

Dear Susan, We are very sorry if the items you have bought from us have arrived damaged. I have looked into this issue to see why you have not had a response. I can see that our customer service team did attempt to reply back to your query, but that the email address used to contact us did not match the one associated with your order, and so that reply may have been misdirected. I have made our customer service team aware of this issue, and they will be in contact shortly to help resolve this matter for you. Apologies again, Kindest regards, David - TemptationGifts.com

Posted 9 years ago

“i have not received the parcel from you at this point, so can't write the review you requested.”

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Posted 9 years ago

“Bought Yankee candle pillar - Cappicino truffle. When u put ur nose up to it to smell it you can , however no scent when lit at all . So disappointed”

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Posted 9 years ago

“Very happy with what I bought but items didn't arrive in the suggested timeframe - missed the birthday that they were bought for. Shame.”

Helpful Report

Posted 9 years ago

Temptation Gifts is rated 4.9 based on 32,943 reviews