The TEFL Org Reviews

Name: The TEFL Org
Address: Suite Number 4, 8 Church Street, Inverness, Highland
Rating: 4.59

4.6 Rating 10,501 Reviews

94 %

of reviewers recommend The TEFL Org

4.6

Based on 10,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

About The TEFL Org:

Established in 2008, The TEFL Org is the UK's most experienced and accredited TEFL course provider offering classroom, online & combined TEFL courses.

Visit Website

Phone:

03308089138

Email:

info@tefl.org

Location:

Suite Number 4,
8 Church Street,
Inverness
Highland
IV1 1EA

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The TEFL Org 5 star review on 12th June 2026

122

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It has been a very bad experience. The videos are too old, students within the video are not motivated or engaged. Teachers in the videos are terrible explaining same as they tutor reviewing the assignments, the feedback explanations are not concisely clear. The extensions are too expensive (do not be fooled by the initial offer, them courses are ALWAYS in offer but after they rip you off lots of money to extend if needed). Almost 48 hours to correct assignments IS BAD, specially if you consider that the course expires, time is gold so your tutors should mark the assignments within 24hours instead, to be fair. The content is bland and the course is boring. I do not recommend it at all.”

Helpful Report

Posted 1 year ago

Dear Lydia, Thank you for taking the time to provide us with your feedback. We truly appreciate your honesty and the opportunity to discuss this further. We understand your frustration regarding the age of the videos - it is an uncommon instance for us as we normally receive excellent reviews regarding our videos. You can be sure your feedback will be passed on to help us with future improvements. We are committed to continually updating our course materials to ensure they are current and engaging for our students. We are also sorry to hear that the explanations provided by our teachers and tutors did not meet your expectations. We will review our feedback procedures to ensure that our explanations are concise and clear to better assist our students. Regarding the pricing and extensions, we apologise for any confusion or disappointment caused. We understand the importance of transparency so we make it clear on our website the length of each course, to help our students organise their time accordingly. Our tutors do certainly have 48-hours to mark assignments for all of their students. This ensures efficient and quality marking which includes feedback to ensure we meet the strict criteria of our accreditors. We understand that time is valuable though, so please be assured that the tutors can still mark course work even after the expiry date of the course. Once again, we appreciate your feedback and would love to hear more about how we can make things better for you and our future students. Please do not hesitate to reach out to our support team with any further suggestions or concerns. Thank you again for your valuable feedback and for giving us the opportunity to improve. Best regards, The TEFL Org team

Posted 1 year ago

“Poor value for money considering it is online and self taught. Stay away from 120hr or 200hr level 5 you prefer face to face teaching. Application for jobs is non existent as there are no links to apply directly. Just a pointless course to do as if you are teaching and travelling on gap year then can complete the tefl free of charge.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to provide your valuable feedback on your experience with The TEFL Org. We appreciate your honesty and are sorry to hear that you feel the course was poor value for money. We try to make it clear on the website that the online training courses do not offer face to face training, but that this can be added at a later time, or combined with the online training in our combined course options. With regard to the job centre, you should be able to access the application links and emails if you log out of your student account and then back in on the job centre, but do get in touch over the phone, chat or email if this is not working for you. With a TEFL Org certification, you would be eligible for teaching positions all over the world or online, so our team work to get you to where you would like to be teaching. Do not hesitate to get in touch if there is anything else we can help you with in your TEFL journey. Sincerely, The TEFL Org Team

Posted 1 year ago

“Overall the course was ok. Had a really bad experience with my tutor named Dee. I was confused at feedback she had written me, only to respond back in an extremely rude mannor. As a student PAYING for the course, I would never have expected to receive such a rude response from an EMPLOYEE. I’ve seen other bad reviews about her online too. Overall really boring and bad setup for the course. I guess it’s the cheapest option. Overall not a good experience”

Helpful Report

Posted 2 years ago

Dear Evan, Thank you so much for taking the time to provide us with your feedback on your experience with The TEFL Org. We truly appreciate your honesty and willingness to share your concerns. We would like to apologise for the unfortunate experience you had with your tutor. Your feedback is duly noted, and we will address this matter internally to ensure that such incidents are not repeated in the future. We always strive to provide engaging and informative content, and we are sorry to hear it did not meet your expectations. Once again, thank you for taking the time to share your feedback with us. If there is anything else we can do to address your concerns or if you have any further questions, please do not hesitate to reach out to us. Kind regards, The TEFL Org team

Posted 2 years ago

“Good luck getting a refund if you're dissatisfied with the service. I requested a refund after being wrongly accused of using AI for my assignments. The software they use to detect AI usage is clearly flawed. Even after clarifying that AI was not used, my request for a refund was denied. After spending $385.50, I will receive no certification because, in their view, my words are the product of a machine, which is quite amusing when considered. At the very least, they should donate my money to charity.”

Helpful Report

Posted 2 years ago

“The TEFL course looks like it was made in the early 1980s. I am disappointed by its level. It can be difficult for people with educational experience to watch and pass it. There is no welcome educational invention, only copying and repeating a few primitive educational techniques. Everything that is not the same as the scheme is wrong. It looks like the tutors don't understand what the educational process is. If I can share my advice for students: do not be creative. Only copy and paste, and you will be a successful student.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your feedback and experience with The TEFL Org. We truly appreciate your honesty and your valuable insights. We are sorry to hear that the course's level did not meet your expectations and that it seemed outdated. Please be assured that we take your comments seriously and understand the importance of staying current with educational advancements. Our experienced TEFL tutors do certainly follow a strict structure which ensures that our courses continue to meet the accreditation criteria. As the most accredited TEFL course provider in the UK it means that schools all around the world know a TEFL Org qualified teacher will be a great asset to them. Again, we are truly grateful for your feedback and for providing us with the opportunity to further improve our services. Warmest regards, The TEFL Org Team

Posted 2 years ago

“I had a difficult time understanding why my written assignments were incorrect. Also, I won't be using any of the formats for teaching that I was graded on. It was very frustrating because it took much longer to pass the course than I anticipated and I was delayed in starting my part-time teaching job.”

Helpful Report

Posted 2 years ago

Dear Megan, Thank you so much for taking the time to provide us with your feedback on your experience with The TEFL Org. We truly appreciate your openness and honesty about your difficulties with the course. Your feedback is invaluable to us, as we continuously strive to improve our courses. Please feel free to reach out to us at info@tefl.org with any further comments or feedback you may have. Once again, thank you for sharing your thoughts with us. Warm regards, The TEFL Org team

Posted 2 years ago

“This is the most ridiculous waste of my money! Whatever I write is always wrong. I am an excellent teacher, extremely educated and an attorney. Obviously your goal is just to get money.”

Helpful Report

Posted 2 years ago

Dear Jane, Thank you so much for taking the time to share your feedback on your experience with The TEFL Org. We appreciate your honesty and are truly sorry to hear your experience has not matched your expectations. We deeply value your opinion and want to assure you that our goal is to provide high-quality TEFL training that empowers educators like yourself to excel in their teaching careers. As you will see from our thousands of reviews, this is certainly something we pride ourselves on achieving. Our tutors do certainly follow a strict structure which ensures that our courses continue to meet the accreditation criteria. As the most accredited TEFL course provider in the UK it means that schools all around the world know a TEFL Org qualified teacher will be a great asset to them. If you are willing, please do not hesitate to reach out with further comments and suggestions to help us improve our courses further. We greatly appreciate your support and hope to hear from you soon. Kind regards, The TEFL Org team

Posted 2 years ago

“I am a little disappointed in the course, considering this is an English course, the amount of spelling mistakes and other errors, in the course material was shocking. Some of the questions in the assessments were written very poorly, and it was unclear about what was actually required in the answer. I understand the 48 hours to mark assignments, but when I emailed my tutor for guidance (usually about what she's actually wanting as a question answer), it would take at least 48 hours for a reply, which normally by that point I'd already submitted, and had it marked, before receiving a reply. If we were having a conversation via email, it would take a week or more to communicate, even if I replied instantly to my tutor, I dont think that's acceptable, and if that's how I treated clients in my job, I would be sacked. Overall, I'm not happy and won't be recommending to others.”

Helpful Report

Posted 2 years ago

Dear Abbie, Thank you so much for taking the time to provide us with your feedback on your experience with The TEFL Org. We truly appreciate your honesty and openness in sharing your disappointments. We strive to provide high-quality content for our students, and we regret that this fell short of your expectations. Rest assured, we have taken note of your feedback and will be working diligently to improve the quality and accuracy of our course materials. If you could please share any further information on this it will certainly help us to correct these typos. We do indeed state that our tutors require 48-hours to reply to any emails. This is to ensure they have the time to help all of their students equally and efficiently. Thank you again Abbie, for your honest feedback. Please feel free to share any suggestions or specific areas you would like us to focus on. Best regards, The TEFL Org team.

Posted 2 years ago

“I did the "How to Teach English Online" course after completing an in-person CELTA because I was interested in learning about online lessons. Unfortunately the TEFL Org course was beyond useless. The supplied pages taught little about how to actually conduct online lessons, the videos were pointless (no example lessons/activities, just a person reading out a web page that was already provided), and the quizzes were so unchallenging that I wondered why they were there at all. At the end, an assignment asked for a lesson plan, but the course itself did not prepare me for this task. I would have at least expected an example plan to be provided. After I failed my first submission, the feedback I received effectively told me I was wrong, with no indication of why or how I could improve, requiring me to send a follow-up email to the tutor. In addition, responses from the tutor were poorly written, causing me to wonder if it was written by an AI. Even at the discounted price I paid for this course, it was a disappointing experience all around and I would not recommend it. Below you ask "How quick did the company reply to your queries?" - I don't know why there are no options between "6-12 hours" and "over a week". I chose "over a week" but I believe it took a few days.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to provide feedback on your experience with our "How to Teach English Online" course. We truly appreciate your honesty and value your insights. We would like to apologise for the disappointment you felt during the course. Your feedback is duly noted, as we strive to continuously improve our content delivery methods. Our team of tutors are in fact working to improve this course currently, so your feedback will go towards making this the best course we can offer. Thank you again for your time and for providing us with an opportunity to grow. We sincerely apologise for any inconvenience caused and hope that we can regain your trust in the future. Kind regards, The TEFL Org Team

Posted 2 years ago

“Course as a whole is incredibly inconsistent and disorganized. I had considerable difficulties with my assignments, which often had rather vague instructions and unreasonably small word counts and overstrict enforcement of them, all the while requiring very specific and detailed answers. Difficulties continued with my tutor who would give unhelpful feedback or would demand completely arbitrary additions or reworks of my submissions that were not included or required in the original instructions. There is very little support for struggling students or those with grievances, a sentiment I have seen parroted several times on the forums (the ability to post in which are placed in an obscure spot on the site) and what does exist often takes far to long to actually respond. The information offered is incredibly useful and will be advantageous to anyone looking to teach English abroad, but there are certainly much better places from which to get this information. I would highly recommend any prospective students find another place to spend their precious time and money.”

Helpful Report

Posted 2 years ago

Hi Chuck, I truly appreciate you taking the time to provide us with your honest feedback. We are sorry that your experience at TEFL Org didn’t match your expectations. I understand your frustrations with the course, and I'm sorry you had difficulty with the assignments. Our tutors do certainly follow a strict structure which ensures that our courses continue to meet the accreditation criteria. As the most accredited TEFL course provider in the UK it means that schools all around the world know a TEFL Org qualified teacher will be a great asset to them. The tutors also provide their direct email addresses, so can be contacted direct should further support be needed. Once again, thank you for providing us with this valuable feedback. Your experience and opinion are invaluable and help us to make sure we get it right in the future.

Posted 2 years ago

“Bad because you harassed me by writing this review. Hence I am so harsh..”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your review with The TEFL Org. We appreciate your feedback and apologize for any inconvenience you experienced. On looking into this further, we only sent the one email after you completed your course. We would therefore love to look into this issue further, so please feel free to reach out to the customer service team who will be happy to help.

Posted 2 years ago

“Keep being misinformed by the staff on the phone about the course content. I feel bad for them working for company that is short-staffed and poorly trains them to answer customer questions”

Helpful Report

Posted 3 years ago

Thank you for leaving another review. On investigating your reviews further, I can certainly see that our customer service staff have been providing you with the correct information. I can see that the course you had enrolled in was not the one you had expected, so we would be happy to look into this further for you. Please feel free to get back in touch with the Customer Service team who will be happy to discuss your options.

Posted 3 years ago

“Really disappointed at the quality of customer care at what is supposed to be a learning support platform. It is the tiny details that make a difference in quality of support and essentially this is what is missing at tefl.org”

Helpful Report

Posted 3 years ago

Thank you for your feedback, we appreciate the time you have taken to let us know about your experience. We are sorry to hear that you were disappointed with the quality of customer care at The TEFL Org. As you can see from our other reviews, it is an uncommon instance for us, so would love to hear more about your experience and get your input on how we can make things better. Please feel free to reach out to us with more information on what we could do differently to better serve you.

Posted 3 years ago

“A comprehensively defective experience”

Helpful Report

Posted 3 years ago

Thank you for taking the time to provide your feedback on The TEFL Org. We are sorry to hear that your experience was so disappointing. Please feel free to reach out to info@tefl.org with any further comments, concerns, or suggestions you wish to share. We would love to find out more about your feedback.

Posted 3 years ago

“Honestly, this was one of the worst experiences of my life. I would never recommend this course to anyone. I did not feel supported by my tutor Denise, I actually felt that my tutor was cold and very rude. Not a welcoming or warm environment at all, I had to reach out to introduce myself to her and her emails were not very kind but frosty. Not the way a student should be greeted, no “thanks for your email” or “I hope you are well. Regarding your email inquiry” – nothing like that. I got a “Hi” (no name) and rude answers. I felt I was continuously failed unjustifiably because my assignments weren't perfect and exactly the way she wanted them worded. Any minor error, failed. I’m not saying I didn’t deserve a failing grade for some units, of course I did – I’m a student and I’m learning. However, I did feel that I was failed repeatedly (and joyously so) by Denise with little support/encouragement. When I asked Denise if we could speak to clarify (since it was extremely difficult to dissect/understand the written feedback) the answer was no. I feel the feedback I received from my tutor wasn't consistent, it changed during the attempts and was very long running. I had to sit and dissect the information I needed to make the changes only to fail and be told I’m wrong (making me feel stupid). I felt I was shamed for not dissecting her unclear feedback to her standards. Setting a limit of 3 attempts is extremely discouraging to any student, especially when they are being made to feel foolish for not knowing exactly what is needed/expected to pass. I feel the grading practices are not clear, no information shared on the grading structure/requirements to pass. This seems unethical as this is common practice in academia to share this information. I spent 25+ hours on one assignment, 7am to 7pm, (multiple days) going through each word & paragraph meticulously to get it exactly the way I thought my tutor wanted it only to be failed - repeatedly. I had a full-on panic attack and cried nonstop feeling like a complete idiot since I couldn't pass and was trying my absolute hardest. I watched the videos, I took notes, I watched/re-watched. I knew the material. Still, constant failing, discouragement and being made to feel like I’m an idiot for not getting things perfectly done in 3 attempts. Students have different learning styles and different ways of communication and I feel that isn’t acknowledged or valued in this course. Overall, terrible experience. My tutor Denise was rude/cold/unsupportive. I don't feel like this course encourages students but rather sets the expectation that students should be perfect and know everything from watching short videos. It's completely unrealistic and can potentially put students off learning.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to share your feedback. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this to our attention. We endeavour to make sure students feel welcome and supported throughout their learning experience. Please reach out to us at info@tefl.org with any further comments or concerns you wish to share. We want to make sure that all of our students have a positive and successful experience with us, and we would be grateful for any further insight you could provide us so we can look into this further. Thank you again for sharing your feedback.

Posted 3 years ago

“I think there are into just making money instead of providing TEFL certified teachers jobs. They are constantly pitching you to buy more courses and Franchises instead of providing jobs links. You complete a course and they do not issue a cerificate instead ask you to purchase the course again despite give a lifetime of usage. They say that do not care about bad reviews. TEFL Support Tue, May 16, 11:02 AM (4 days ago) to me Hi and thank you for your email. We will not be treatened by bad reviews.”

Helpful Report

Posted 3 years ago

“Not yet defined”

Helpful Report

Posted 3 years ago

“Could not follow up nor exploit some group's success. In the end, what was a initial salesy promotion from a excitable inexperienced phone chat morphed deep disappointment that reflected on the others, who provided a first class online program.”

Helpful Report

Posted 3 years ago

“Misleading mature candidates thinking of a new career at the outset. Young flaky Promoters of tefl.org where only interested in getting you on board. Dishonest when questioned about age and gender on phone, I was badly mislead. At post graduation, again I was over-looked by the industry I suspect because of my gender as male and age and even perhaps my accent made me target. How does a male with a non local accent secure employment in his retirement. As an ELF in a female industry after two courses with Tefl.org almost two years later and despite their promises, age was not a barrier along with gender. I have discovered it very much is a barrier. Tefl.org have never shown any support. I'm done spinning my wheels. I would advise all seasoned males think carefully if this is a career at retirement to remain busy. This is the worse case scenario of this more subtle form of prejudice in my view, while no sources exist in the UK to prevent it. Never received a refund nor any follow-up in finding employment. A real sense of indifference is felt from this company and its not like they are unaware of my dissatisfaction or predicament.”

Helpful Report

Posted 3 years ago

“Poorly structured course, the video course should be integrated with the methodology course. I didn’t feel supported nor do I feel like this course prepared me for my current position teaching English.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Kristina. We’re sorry your experience didn’t match your expectations. This is certainly unusual as you will see we normally receive excellent feedback on the structure of our courses. We also train thousands of students a year who go on to live and work abroad successfully with their TEFL.Org certificate. All students are assigned a tutor who can help support them through the course as well. You would have been able to contact your tutor at any time you needed help with your course. We also support our students with writing their TEFL CV, as well as grant lifelong access to our TEFL Org Jobcentre, where you will be able to exclusively access many TEFL positions both internationally and online. We also encourage an active Facebook and forum community, which include weekly webinars, blogs and a podcast. We will certainly take your feedback on board, but please feel free to reach out to info@tefl.org with any further comments, concerns, or suggestions you wish to share.

Posted 3 years ago

The TEFL Org is rated 4.6 based on 10,501 reviews