Honestly, this was one of the worst experiences of my life. I would never recommend this course to anyone. I did not feel supported by my tutor Denise, I actually felt that my tutor was cold and very rude. Not a welcoming or warm environment at all, I had to reach out to introduce myself to her and her emails were not very kind but frosty. Not the way a student should be greeted, no “thanks for your email” or “I hope you are well. Regarding your email inquiry” – nothing like that. I got a “Hi” (no name) and rude answers. I felt I was continuously failed unjustifiably because my assignments weren't perfect and exactly the way she wanted them worded. Any minor error, failed. I’m not saying I didn’t deserve a failing grade for some units, of course I did – I’m a student and I’m learning. However, I did feel that I was failed repeatedly (and joyously so) by Denise with little support/encouragement. When I asked Denise if we could speak to clarify (since it was extremely difficult to dissect/understand the written feedback) the answer was no. I feel the feedback I received from my tutor wasn't consistent, it changed during the attempts and was very long running. I had to sit and dissect the information I needed to make the changes only to fail and be told I’m wrong (making me feel stupid). I felt I was shamed for not dissecting her unclear feedback to her standards. Setting a limit of 3 attempts is extremely discouraging to any student, especially when they are being made to feel foolish for not knowing exactly what is needed/expected to pass. I feel the grading practices are not clear, no information shared on the grading structure/requirements to pass. This seems unethical as this is common practice in academia to share this information. I spent 25+ hours on one assignment, 7am to 7pm, (multiple days) going through each word & paragraph meticulously to get it exactly the way I thought my tutor wanted it only to be failed - repeatedly. I had a full-on panic attack and cried nonstop feeling like a complete idiot since I couldn't pass and was trying my absolute hardest. I watched the videos, I took notes, I watched/re-watched. I knew the material. Still, constant failing, discouragement and being made to feel like I’m an idiot for not getting things perfectly done in 3 attempts. Students have different learning styles and different ways of communication and I feel that isn’t acknowledged or valued in this course. Overall, terrible experience. My tutor Denise was rude/cold/unsupportive. I don't feel like this course encourages students but rather sets the expectation that students should be perfect and know everything from watching short videos. It's completely unrealistic and can potentially put students off learning.