TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,201 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

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TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service: A SATISFIED customer.”

Helpful Report

Hi Patrick, Thanks very much for taking the time to leave us a review. What could we have done better to get 5* from you :) ?

“my mother is very happy with the music player”

TechSilver 4 star review on 15th May 2018

Helpful Report

Hi Alan, thanks very much for taking the time to leave us a review. Really glad your mother loves the music player! What could we have done better to get 5* from you :) ?

“Prompt delivery. Good quality product.”

Helpful Report

Thanks very much for taking the time to leave us a review! What could we have differently to get 5* from you :) ?

“I have just opened the parcel and realise that it will take me some time to get used to the larger keyboard! But I am sure that I will get there!”

Helpful Report

Hi Gillian, Thanks for taking the time to leave us a review! What could have we done better to get 5* from you? :)

“Excellent displays on the clock. Lots of options to choose exactly the right set up for my partner. Easy to instal - it even came fitted with the right plug for Spain!”

TechSilver 4 star review on 2nd May 2018

Helpful Report

Thanks Very much for taking the time to leave your feedback David. really glad the clock is working well for you :) Can I ask what we could have done better to get 5* from you?

“Good reliable service.”

Helpful Report

Many thanks for taking the time to leave a review Stephen. What could we have done better to get 5* from you?

“Happy with it It’s accurate and updates regularly”

Helpful Report

Many thanks for your review! What could have we done better to get 5* from you?

“Visual aspects of keyboard exactly what I was seeking”

Helpful Report

Thanks for taking the time to leave us a review Gordon. What could we have done better to get 5* from you?

“The SplinkTech Wired Keyboard with Yellow Keys was a problem getting it to work on my HP Desktop PC, but eventually got it to work Fine, but not sure what the problem was. My sight is failing very slowly, after three operations on my eyes, I still need a keyboard that is easy to see, I found it very difficult to see my old Keyboard, for one thing the Digits on the keys were wearing away somewhat, it had black yellow keys also, but eventually refused to work, so hence the purchase of the SplinKech Keyboard from TechSilver, Thank you for a very good product.”

Helpful Report

We really appreciate you taking the effort to leave us feedback Robert. The keyboard you bought should have worked simply by plugging it in to your computer's USB port, so please let us know what you needed to do so that it worked? We hope you and your family home a lovely Christmas :)

“having wet macular in both eyes, large black letters on yellow is very good and helps a lot . would like to have seen same colour with larger keys the @ should have been larger too, overall 100% better for the standard black and white keyboard”

Helpful Report

Hi Elaine, thanks for taking the time to leave a review. We do actually have a yellow keyboard with large keys on our store, feel free to return yours and swap it if you'd prefer :) https://www.techsilver.co.uk/product/big-button-keyboard-large-keys/

“Very good service.didn't take long to come.”

Helpful Report

Thanks for taking the time to leave a review Danny :) What could we have done better to get 5*?

“Good product received Lon time”

Helpful Report

Thanks for taking the time to leave us a review! What could we have done better to get 5* from you?

“We bought the tracker as my mother has dementiaweve had it a few days now seems pretty good, location seems a bit hit and miss though, sometimes with it being in my Mam’s flat or 400 yds away near the shopping centre when she’s at home, even after locating (which can take upto 5 minutes). I think the unit would benefit from a light when being charged. Overall pleased with it. Miles was excellent over the phone when we bought it and when Royal Failed to deliver it! Mike and Doris”

Helpful Report

Thanks for taking the time to leave a review. The GPS tracker you bought is designed for outdoor use, so when your mum is inside it will give less accurate readings on her location. But if she's at home, she's probably safe! We'll pass on your feedback to the manufacturer on the addition of a light and thanks very much for your comments on our service. We work hard to make sure it's top notch!

“Has given us peace of mind with dad living on his own and having Alzheimer's, we can see where he is”

Helpful Report

“The only thing that occurred to me was that I got too many e-mails about the progress of the delivery. All I really want is confirmation of the order and that it is being despatched with a rough idea of delivery”

Helpful Report

Hi Andrew, we're really sorry if you felt we sent too many emails. When possible we try to send a personal email with the tracking information as well as your automated receipt. We've taken on board your comments and will work to send less emails in the future. Thanks very much for taking the time to leave us a review!

“I ordered the wrong item and it was dealt with very quickly and very easily. very good customer service”

Helpful Report

These mistakes happen sometimes so we try and make it as painless as possible when they do! Thanks very much for taking the time to leave us a review :)

“A very neat and comfortable cover for my mobile”

Helpful Report

We're very glad the Official Wallet Case for Doro 8030 was a great product for you. Thanks very much for taking the time to leave a review!

“They gave me a solution to a problem my wife has been struggling with, for not a great deal of money. One of the Plug Tugs had a split from one of the 'pin' holes to the edge, but hey, what the heck?”

Helpful Report

Hi Stephen, thanks very much for your positive comments. We're very sorry that one of the plug tugs had a rip in it, that must be a manufacturing defect we were unaware of as the packet was sealed. We've just sent you out 2 x new Plug Tugs to make up for the damaged one. Have a great weekend!

“generally satisfied .... enthusiastic ans supportive approach adopted by Miles throughout .... some patchiness in response to post-installation queries/problems but all were sorted after discussion”

Helpful Report

TechSilver is rated 4.8 based on 1,201 reviews