TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,200 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,200 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

Write Your review

Tell us how TechSilver made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having just bought a nice brightly yellow coloured large lettered key board it is something that we needed but we could all do with a back lit key board and the Num Lock, Caps lock and Scroll lights are extremely hard to see through a sheer pin hole. Other than that all is fine.”

Helpful Report

Hi Penny, Thank you for the great review and the feedback on the keyboard purchased. I will pass on your feedback to the appropriate department to see about improvements in the future. Have a lovely evening

“It has given me peace of mind.”

Helpful Report

Hi! Thank you for your 4* review, and its so good to hear that the device gives you the peace of mind you need when it comes to down to your loved one. If I may ask, what is it that we could have done better to earn a 5* review from you? Hope to hear from you soon and have a great day ahead!

“Works well though having some problems with length of battery life. Will check Q&A when time allows.”

Helpful Report

Hi Pauline, Thank you for your4* review. Besides the battery life issue is there anything else we could have done to earn your 5* review? If you are having problems with the battery life, some settings can be changed to lengthen the time between charges. Such as changing the time between updates from one minute to 10 minutes. If you have any questions about your device feel free to contact us, we're here to help! Have a great weekend ahead of you!

“It may just be our local area, not TechSilver, but the information on the device's position seems very slow coming through much of the time. It will.probably work better in one minute update mode instead of ten minute. The problem then is that the battery drains rapidly. The phone and emergency button work very well.”

Helpful Report

Hello Ian, Thank you for your 4* review. We are glad to hear that both the phone and the emergency button are working well for you. You are correct that the 1-minute setting will drain the battery faster than the 10-minute setting, but the upside is the device will update quicker. What we can advise is to keep the device on the 10-minute setting while at home and then change to a 1-minute setting once it is out and about. This way you can save battery and have the device track faster when needed to. Hope these tips help! Have a great day!

“Have only had my device for a short time, but has already helped me find my husband ( who has dementia). He is less able to use his mobile phone, so this is much easier for him to call for help or for me to talk to him. Has put my mind at ease if he wanders off. Help centre is helpful , polite and friendly”

Helpful Report

Hello, Thank you for the 4* review. We understand that caring for your husband is a full time job and we are glad that the tracker helps to put your mind at ease when he wanders off. We would like to also like to take this time to ask if there is anything else we could have done for a 5* review? We are always looking for ways to improve. Have a great day!

“Suffering decreasing eyesight I was experiencing some problems with my keyboard use and so began some research into alternatives. I found techsilver and was very pleased with what was on offer. Ihave opted for the black on yellow keys, very happy with the outcome. I would have preferred a bigger “enter” key though.”

Helpful Report

Hi Catherine, Thank you very much for the 4* review. We're pleased to hear that you are happy with the keyboard! Just to let you know, the reason the enter is slightly smaller than on some other keyboards is that the space is needed to fill in for the large print letters on the keyboard. We have raised the design of the enter key with our products department to see if they can look into designs with a larger enter key as your feedback on this is important to us. Have a great day!

“The service was great and the charging cable was shipped on time. The cable is very good quality, however it doesn’t fit into my mums Doro 8050 as it’s suppose to!”

Helpful Report

Hello! Thanks for leaving us a review! We are really happy you've found our service efficient :) We are sorry to hear you're having issues with getting the cable to fit. If you'd like to get in touch with our team we will be more than happy to get this sorted for you. Thanks very much and have a great day!

“A good product very pleased with the quality”

Helpful Report

Good Afternoon, Thank you very much for the 4* review. We're glad to hear that you're pleased with the quality of the item you ordered. Please could you let us know what we could do to get 5* from you? We're always looking to improve what we can offer and any feedback will be taken on board :) Have a great day!

“Easy dealing with Techsilver.”

Helpful Report

Good Evening Thank you for leaving a positive review! It's great to hear that you're happy with the order process. We hope it was as simple as possible! Please could you let us know what we could do to get 5* from you? We're always looking to improve and appreciate any feedback. Enjoy your weekend.

“We bought a Tech Silver pendant tracker for my Dad when he got Alzheimers. We had a major problem with him wandering and couldn't always find him so it was a major stress and worry for all the family. Luckily we all live in same village so there was always someone who could go and look for him, but after a major situation involving big Police search it was time to try and solve the problem of finding him (as we could not stop him going out). I discovered Tech Silver devices after Googling trackers for the elderly and found the pendant tracker to be perfect for the job looking at the write up. So we invested in this and despite a bit of teething problems getting going it became invaluable in locating my dad on his wanders. Its not infallible however, it can lose signal in some areas and it is always slightly behind the actual location of the person, but if the person has no smart phone (for obvious reasons) which have tracking features this is a good choice. The back up support with the device was excellent I have to say, right from the off when we were getting used to using it our questions were answered quickly and concisely. I know they do many more devices now so more choices andI would recommend them for similar circumstances. Can also be used for luggage on holiday in case it goes astray! Mr Beardsley”

Helpful Report

Hello Mr Beardsley, Thank you very much for this review! We are pleased that you found our support services excellent. We understand providing great support goes hand in hand with the product, and we're glad we were able to help you quickly! We are glad once everything got going the tracker was helpful and meant that your Dad could stay safe. Knowing we can help in such situations is why we do what we do. Something to note is that the vast majority of GPS Trackers will use mobile signal to transfer the data of GPS tracking meaning that similarly to mobile phones, they will have signal drops in black spots. As well the trackers update at most every minute which explains why they'd always be a little bit behind. If this were any more frequent unfortunately the battery life on the trackers could only be a few hours. Thanks once again for the review. We hope you have a great week :)

“FAst efficient service”

Helpful Report

Hi Janet Thank you very much for leaving us a 4* review. It's great to hear that you've received a fast and efficient service when purchasing from TechSilver. As you've let us know that we've provided a good service but only given us 4 stars, would you please let us know what we can do to receive a 5* review from you? We're always looking to improve our offering and we'd love to help bump that rating up! Please let us know and we'll be happy to help.

“Silver chains are good but the rings supplied to connect to the tracker are very weak and poor quality. I’ve purchased my own from a jeweller with are much stronger.”

Helpful Report

Hi David Thank you for leaving us a 4* review. I'm sorry to hear that the loop that you had to attach to the tracker isn't living up to expectations. We trust that the tracker itself is performing well. Thank you for your feedback on this, we've raised this right away and will be looking to upgrade the rings for the silver necklace tracker. Aside from this, is there anything else we can do to get a 5* review from you? Please let us know as we'll be happy to help. Thank you once again and enjoy your evening.

“Good contrast on keyboard Unfortunately no usb socket on side of the keyboard for a keyboard strip light to aid failing eyesight”

Helpful Report

Hello there! Thank you very much for leaving a good review of the keyboard that you recently ordered from us. We're glad that you're finding the keyboard to be useful so far and that the good contrast on the letters is helping out. Thank you for your feedback regarding the device regarding a USB socket being available for a keyboard light, we'll pass this on to our product team as this might be something we can look into in future. Please could you let us know if there's anything we could do to get a 5* review from you? We're always looking to improve our service. Hope you're enjoying the lovely weather.

“App easy to download and use, tracker works well locating my dad and especially find history tracking useful. Battery lasts 2 to 3 days depending on how active my dad is so does need charged up regularly.”

Helpful Report

Hi Sarah, Thank you for your review! We are really glad are happy that you can find your Dad and see where he has been with our tracker. Thanks again! Have a great weekend :)

“This product is excellent. It does what it says. The omitted buttons were ones I never used. It does include a light to indicate "capitals locked". Very useful to bad typists like me. The published details fail to mention this feature. This is missing from some modern keyboards. A way of locking the wrist rest in position might be useful with short slide-out keypad rests.”

Helpful Report

Hi Joseph, Thank you for your review, We're glad to hear that the keyboard is helping you in your situation. We're also happy to hear your feedback on what could be improved with the keyboard. Have a great day!

“Purchased the GPS tracker for my aunt who suffers with dementia. Had to use for the first time last night. Very accurate tracking system and great features in locating her. Only downside is the battery life. But overall a great purchase and well worth the money.”

Helpful Report

Hi Louise, We are really happy that the tracker was able to help you find your aunt and that the features did a great job to facilitate locating her. Thank you very much! :)

“Excellent product but might have better with a brief explanation of the keys.”

Helpful Report

Hi David Thank you for leaving a 4* review of our product. It's great news that you're happy with the product and we hope that continues. Thank you for your feedback and we'll make sure this gets passed on as we're always looking to improve our offering to get that 5* from you! We hope you've enjoyed the bank holiday.

“I write a review about the product: 4 star out 5 because the layout design could be improved_ I focus on 'enter' button_ Too small_ completely Useless the "~#" button_ I invite you to try_ Material quality?! It reflect completely the 'Made in China' :D I will add also more colours to idetify the functions, numbers and letters_ Thanks! A”

Helpful Report

Hello! Thank you for taking the time to provide valuable feedback on the Large Print Keyboard, we are always looking to improve for your customers! You have mentioned that you find the enter key too small? We feel there may be a separate keyboard more suitable for what you require - the 'Big Button Keyboard' is assembled in the UK, with options for both yellow and white large 1 inch (24mm) square keys. We will follow this up to ensure you have the correct solution for your needs and please let us know if you have any questions. Have a great day!

“This has given my family piece of mind. My father who has dementia, goes walking, and can forget his way home. With this device we can tell just by the way he is going if he is lost,and we can help him get home.highly recommend.”

Helpful Report

Hi Steven Thank you for leaving us a 4* review! It's great that your device has given some extra peace of mind when your father is out for a walk and is helping him maintain his independence. If you wouldn't mind, please would you let us know what we can do to get a 5* review from you? We're always looking to improve our service and would love to know what we could do to get that extra star. Either way, have a lovely day.

“The item, a big letter USB keyboard, arrived very promptly. It was packed in an excessively large and rather thin padded mailing bag. This was badly torn on delivery and the item could easily have slipped out. The indicator light on the keyboard failed in less than a day. The keyboard slides around on smooth surfaces and would benefit from rubber feet. Apart from all this, the lettering on the keyboard is extremely clear and it works well.”

Helpful Report

Hi Thank you for leaving us a 4* review! It's great to hear that your new keyboard is proving useful and that it's working well! We're sorry to hear that the jiffy bag was damaged on receipt, I'm afraid this is something that has happened in transit and we are unable to control this. We're currently looking into custom boxes for our keyboards as a preventative measure. As well as this, thank you for your feedback regarding adding rubber to feet to the device, we'll pass this on to the manufacturers right away and see if this is something we can look into in future. Hope you have a great week.

TechSilver is rated 4.8 based on 1,200 reviews