TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,248 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very disappointing experience ordering a pair of pyjamas from TBCo. While I liked the design I found the sizing was far too large and arranged a return with the intention of sizing down. Unfortunately this experience has left me never wanting to place an order with them again. I had to chase the return refund from the start, taking over a month for them to acknowledge that they had received it. I then received a refund for only half the amount of the expensive pyjamas I’d purchased…and after numerous attempts to contact them this is apparently because I forgot to include the tiny scrunchie that comes with the pj’s. So the most expensive and painful ordeal ever. I do not recommend ordering from this company!!”

Helpful Report

Posted 10 months ago

Hi there, Thank you for sharing your feedback! I'm sorry to hear that, I can confirm you were refunded within 10 working days of your order being received back at our warehouse, like stated on our website, and you can track the return via the returns tracking link to follow your orders return journey. I'm sorry to hear there was a lack of communication regarding your refund, after looking into your return I can confirm there has been some confusion surrounding the missing items, that we are more than happy to discuss further. I can confirm our team will reach out to you shortly to help resolve this matter and provide a full refund. Warmly, Team TBCo

Posted 10 months ago

“Very happy with my two scarves. They are soft and substantial. The colouring is rich and beautiful. I put one on right away and I was very warm all day. Now I’m excited for the weather to get even colder!”

Helpful Report

Posted 10 months ago

Hi there, Thank you for taking the time to leave us feedback! So lovely to hear, we are glad to hear that you are enjoying your new TBCo scarves!

Posted 9 months ago

“The quality of the products are exceptionally high. And the feel of the fabrics is amazing. They are worth the price tag - a lot of other companies advertise their items as being “cashmere” etc, but when you look at the tag there’s a tiny percent of that material. I can’t wait to order more.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for taking the time to leave feedback! So glad to hear you love your order, and are pleased with the quality of our products. Team TBCo

Posted 9 months ago

“I'm over the moon with my picnic blanket and wrap. Superb quality, both beautifully packaged. I'm so glad I've found your company.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for taking the time to leave us a review. We love to hear your feedback and its great to hear you are happy with your TBCo purchase! Warmly, Team TBCo

Posted 9 months ago

“Nice choice of products in eco friendly packaging”

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Posted 11 months ago

Thank you for taking the time to leave a review, great to hear!

Posted 9 months ago

“Beautiful scarf. Gorgeous colour. Will so enjoy wearing it.”

Helpful Report

Posted 11 months ago

Hi Heather, Thank you for taking the time to leave us a review. We love to hear your feedback and its lovely to hear you are happy with your new scarf! Team TBCo

Posted 9 months ago

“I’m so pleased with the quality of my wrap, I’ll be shopping with you again.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for your positive review! its always lovely to hear. So glad that you love your wrap. Team TBCo

Posted 9 months ago

“A lovely scarf, just as described. A beautiful well made item.”

Helpful Report

Posted 11 months ago

Hi Emily, Thank you for taking the time to leave a review! So glad to hear that you love your new TBCo scarf.

Posted 9 months ago

“I am in love with my scarf. Great quality and a gorgeous pattern. Too bad I brought it just as the sun was comming out. Never thought I would be excited for the cold weather to come back!”

Helpful Report

Posted 11 months ago

Hi there, Thank you for taking the time to leave us a review. We love to hear your feedback and its great to hear you are loving your new TBCo scarf!

Posted 9 months ago

“Gorgeous pyjamas, I love the design and quality. Came beautifully packaged and with a complimentary matching hair scrunchie. The washbag is a generous size. My first time ordering from TBCo, I will be back!”

Helpful Report

Posted 11 months ago

Hi there, So glad to hear you love your new TBCo pieces. Thank you for your review it's always lovely to hear!

Posted 9 months ago

“This is the fourth oversized scarf that I have bought from TBCo - I just love them! Great to wear all year round: an extra layer of warmth on top of your coat in winter and on the shoulders on cooler summer days to keep off the chill or to protect the arms from the sun. Fit easily in the bag so you’re always prepared. Now I just need a peacock blue one…”

Helpful Report

Posted 11 months ago

Hi there, Thank you for taking the time to leave a review, we really appreciate all customer feedback and are happy to hear that our oversized scarves are perfect for you. Thank you for your purchases! Warmly, Team TBCo

Posted 9 months ago

“Very beautiful products and fast delivery! Thanks a lot ❤️”

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Posted 11 months ago

Thank you for leaving a review, lovely to hear!

Posted 9 months ago

“Beautiful wool scarves, very soft and great quality. I can see me ordering every colour.”

Helpful Report

Posted 11 months ago

Thank you for leaving a review, this is great to hear!

Posted 9 months ago

“Lovely products, beautifully packaged. Delivered quickly. All this as well as B Corp credentials. I’ve used them several times for wedding presents. Definitely recommend.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for taking the time to leave a review! it is lovely to hear that you love our products.

Posted 9 months ago

“simply beautiful!”

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Posted 11 months ago

Thank you for leaving a review, this is lovely to hear!

Posted 9 months ago

“Placed a 2nd order for lambswool blanket. I’m super happy with the quality, service, and design of the products. Cannot wait to get more.”

Helpful Report

Posted 11 months ago

Thank you for leaving a review, lovely to hear! it is great to hear that you are enjoying your TBCo Lambswool blankets.

Posted 9 months ago

“Thoughtful gift well wrapped with a handwritten note... Thank you for making it so beautiful... and the blanket is epic!”

Helpful Report

Posted 11 months ago

Hi there, Thank you for taking the time to leave a review, we really appreciate all customer feedback and are happy to hear that you love your blanket. Thank you for your purchase! Warmly, Team TBCo

Posted 9 months ago

“TBCo is a wonderful company with gorgeous products. I have bought blankets for myself and as gifts for friends and family. We are all thrilled with them. Shipping is extremely quick to the US, customer service is friendly and efficient. Highly recommended.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for taking the time to leave a review, we really appreciate all customer feedback and are happy to hear your positive comments regarding our shipping and customer experience team. Thank you for your purchase, we hope you love it! Warmly, Team TBCo

Posted 9 months ago

“I was given one of the lambswool blankets when I had my first baby and have found use for it every day. It has since become my go to gift for new mums. The quality is exceptional and the personalisation is a really lovely touch, I’d absolutely recommend it.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for taking the time to leave us feedback! So lovely to hear, glad to hear you love our lambswool blankets just as much as we do! Thank you for continuing to shop with us. Warmly, Team TBCo

Posted 9 months ago

“Absolutely love the orange check scarf. Nice and cool for summer. I purchased toilet bag for present and I am sure recipient will love it as much as I do”

Helpful Report

Posted 11 months ago

Hi there, Thank you for taking the time to leave us feedback! So lovely to hear, glad to hear you are enjoying your TBCo purchase.

Posted 9 months ago

TBCo is rated 4.9 based on 7,248 reviews