TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.90

4.9 Rating 7,177 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,177 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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HELEN STILLIARD

Dorota Markowska

Sue Tilley

Ute Norbert Anthes-Wahler

TBCo 5 star review on 23rd September 2024

Taylor Walters

Anonymous

Anonymous

645

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very happy with my purchase”

Helpful Report

Posted 12 hours ago

“So pleased! From ordering to delivery and communication I can wholeheartedly recommend TBCO and I love ❤️ my red triangular scarf”

Helpful Report

Posted 19 hours ago

“‘Made in Inner Mongolia’ may have more positive connotations than ‘Made in China’, but its rather misleading.”

Helpful Report

Posted 1 day ago

“I paid but my package is lost. Was delivered somewhere in the street. I informed you but nobody is answering. Please reimburse my order on my card.”

Helpful Report

Posted 1 day ago

“I recently gave a a friend a cashmere Stewart Dress Antique Tartan pattern scarf and he absolutetly loved it !! He said it was warm, beautiful and comfortable wearing it on cold East Coast days !!”

Helpful Report

Posted 2 days ago

“Beautiful pyjamas, great quality. Exceeded my expectations! I’ve had my eye on them for ages and so happy to now have some. Came in a cute bag and with a matching scrunchie. Now have my eyes on the bedding!”

Helpful Report

Posted 4 days ago

“I love my navy throw! It's the perfect accent for the bottom of my bed.”

Helpful Report

Posted 5 days ago

“The scarf I got was great quality, but the pictures on the website were not true to what the product was. The colors were way off.”

Helpful Report

Posted 1 week ago

“We love our blankets, so much so that we now have four. They’re soft and warm and look fabulous. I love that they’re made using recycled materials and that we bought ones with slight (barely noticeable) defects that might have otherwise ended up in landfill.”

Helpful Report

Posted 1 week ago

“Lovely and soft but wayyy to big. I ordered the size 4-7 and im a size 5.5. These get pulled off with the slightest movement in bed.”

Helpful Report

Posted 1 week ago

“the confiest and cutest pjs”

Helpful Report

Posted 1 week ago

Many thanks for your positive review!

Posted 12 hours ago

“I'm absolutely in love with my beautiful two-tone triangle scarf. It has a vintage elegance and although it’s an accessory, it was a great strategic investment, as it's revitalised so many looks in my existing wardrobe. I'm already saving up for the blue and red version, I can’t stop thinking of other outfits it will pull together!”

Helpful Report

Posted 1 week ago

Hi there! We are so happy you love your new scarf! thank you for leaving us such a lovely review! Warmly, Team TBCo

Posted 12 hours ago

“The quality of the baby blanket was lovely, however the colour was not what I ordered. A very dark brown baby blanket came instead of the blue check that was shown. Awaiting a refund”

Helpful Report

Posted 1 week ago

“Love my scarf and mittens, very soft and stylish”

Helpful Report

Posted 1 week ago

Many thanks for leaving us a lovely review!

Posted 14 hours ago

“I purchased two of the recycled wool blankets. They are beautiful and fairly soft so I am overall happy with them, but they are thinner than I would have anticipated and likewise not very warm.”

Helpful Report

Posted 1 week ago

“Love my new hat it’s so soft and warm. The colour, quality and delivery were all great !”

Helpful Report

Posted 1 week ago

We at Team TBCo are very happy to know you love your new hat! Thank you for your review!

Posted 14 hours ago

“My order was not embroidered as asked and when I tried to return the items, it is not allowing me to do so because your system thinks that the items have been personlised. I have sent four emails and one whatsapp and I have not received an answer yet. I have been a client for years. You used to be a pleasure to deal with. Not anymore.”

Helpful Report

Posted 1 week ago

Hi there, We are really sorry to hear that. I can understand how frustrating this must be for you. I can assure you our team are working very hard to get back to all customers as quick as possible. We have been receiving a great number of emails from our customers and we are trying our best to get to each one as soon as possible. Warmly, Team TBCo

Posted 14 hours ago

“The two blankets are beautiful and exactly what we ordered, thank you so much.”

Helpful Report

Posted 1 week ago

Thank you for your review! We are glad you like your new blankets!

Posted 17 hours ago

“Brilliant cotton pyjamas. I love the thick cotton in thus pair. Pattern is so original and uplifting. The scarf wool is also so good. Colours and textures are so worthy in these two products. Delivered so fast. PJs medium are very generous for a person like me between size 10 & 12.”

Helpful Report

Posted 1 week ago

Hi there! Thank you for leaving us such a nice review! We are glad to know you are happy with the service and the your new PJs! Warmly, Team TBCo

Posted 14 hours ago

“I sent an email during the Black Friday sale asking if 35% off was the most they would be offering (25% off, plus an additional 10% with the code EXTRA10), and was told by an associate that information was correct. I ordered a cashmere blanket based off the response I received. On November 29th, I got an email with a "secret" code (WEEKEND) offering an additional 15% discount. I am disappointed that I was not given accurate information because I would have waited until November 29th to order my blanket and save additional money. I sent another email last Friday inquiring about a refund for the 5% and have yet to hear back from anyone. I will not be ordering from TB&Co again.”

Helpful Report

Posted 1 week ago

TBCo is rated 4.9 based on 7,177 reviews