TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,248 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“First the discount code didn't work, I tried contacting with no luck, and decided to buy anyway. The product looks completely different than on the website the quality is meh, not worth the price I think. Costumer service is not responding. It was a bad idea to shop here”

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Posted 4 months ago

“Genuinely my favorite set of pyjamas I’ve ever owned. So obviously great quality, thick and warm enough for the winter without being too hot to sleep in. Waiting impatiently for the rest of my pyjamas to wear out so I can gradually replace them all with these!”

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Posted 4 months ago

Many thanks for your lovely review! We are so happy to hear you love your TBCo PJs and are awaiting for the next set! Warmly, Team TBCo

Posted 3 months ago

“Very happy with my purchase”

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Posted 4 months ago

“So pleased! From ordering to delivery and communication I can wholeheartedly recommend TBCO and I love ❤️ my red triangular scarf”

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Posted 4 months ago

Hi there! Thank you for your review! We really appreciate all our customers feedback! So happy to hear you are pleased with your purchase with us! Warmly, Team TBCo

Posted 3 months ago

“‘Made in Inner Mongolia’ may have more positive connotations than ‘Made in China’, but its rather misleading.”

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Posted 4 months ago

“I paid but my package is lost. Was delivered somewhere in the street. I informed you but nobody is answering. Please reimburse my order on my card.”

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Posted 4 months ago

“I recently gave a a friend a cashmere Stewart Dress Antique Tartan pattern scarf and he absolutetly loved it !! He said it was warm, beautiful and comfortable wearing it on cold East Coast days !!”

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Posted 4 months ago

Hi there, Thank you for leaving such a kind and thoughtful review! We are so glad you were pleased with your TBCo order. Warmly, Team TBCo.

Posted 4 months ago

“Beautiful pyjamas, great quality. Exceeded my expectations! I’ve had my eye on them for ages and so happy to now have some. Came in a cute bag and with a matching scrunchie. Now have my eyes on the bedding!”

Helpful Report

Posted 4 months ago

Hi there, Thanks so much for leaving a positive review! We love hearing your feedback, and are so glad that you love your new TBCo pyjamas. Warmly, Team TBCo.

Posted 4 months ago

“I love my navy throw! It's the perfect accent for the bottom of my bed.”

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Posted 4 months ago

Hi there, it is lovely to hear that you love your new TBCo throw. We appreciate your positive feedback and hope to see you again soon! Warmly, Team TBCo.

Posted 4 months ago

“The scarf I got was great quality, but the pictures on the website were not true to what the product was. The colors were way off.”

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Posted 4 months ago

“We love our blankets, so much so that we now have four. They’re soft and warm and look fabulous. I love that they’re made using recycled materials and that we bought ones with slight (barely noticeable) defects that might have otherwise ended up in landfill.”

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Posted 4 months ago

Hi there, thank you so much for your positive review. We love to hear customer feedback, and we are so glad that you love your blankets!

Posted 4 months ago

“Lovely and soft but wayyy to big. I ordered the size 4-7 and im a size 5.5. These get pulled off with the slightest movement in bed.”

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Posted 4 months ago

“the confiest and cutest pjs”

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Posted 4 months ago

Many thanks for your positive review!

Posted 4 months ago

“I'm absolutely in love with my beautiful two-tone triangle scarf. It has a vintage elegance and although it’s an accessory, it was a great strategic investment, as it's revitalised so many looks in my existing wardrobe. I'm already saving up for the blue and red version, I can’t stop thinking of other outfits it will pull together!”

Helpful Report

Posted 4 months ago

Hi there! We are so happy you love your new scarf! thank you for leaving us such a lovely review! Warmly, Team TBCo

Posted 4 months ago

“The quality of the baby blanket was lovely, however the colour was not what I ordered. A very dark brown baby blanket came instead of the blue check that was shown. Awaiting a refund”

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Posted 4 months ago

“Love my scarf and mittens, very soft and stylish”

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Posted 4 months ago

Many thanks for leaving us a lovely review!

Posted 4 months ago

“I purchased two of the recycled wool blankets. They are beautiful and fairly soft so I am overall happy with them, but they are thinner than I would have anticipated and likewise not very warm.”

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Posted 4 months ago

“Love my new hat it’s so soft and warm. The colour, quality and delivery were all great !”

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Posted 4 months ago

We at Team TBCo are very happy to know you love your new hat! Thank you for your review!

Posted 4 months ago

“My order was not embroidered as asked and when I tried to return the items, it is not allowing me to do so because your system thinks that the items have been personlised. I have sent four emails and one whatsapp and I have not received an answer yet. I have been a client for years. You used to be a pleasure to deal with. Not anymore.”

Helpful Report

Posted 4 months ago

Hi there, We are really sorry to hear that. I can understand how frustrating this must be for you. I can assure you our team are working very hard to get back to all customers as quick as possible. We have been receiving a great number of emails from our customers and we are trying our best to get to each one as soon as possible. Warmly, Team TBCo

Posted 4 months ago

“The two blankets are beautiful and exactly what we ordered, thank you so much.”

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Posted 4 months ago

Thank you for your review! We are glad you like your new blankets!

Posted 4 months ago

TBCo is rated 4.9 based on 7,248 reviews